Very satisfied with service. Ordered in store and staff very helpful and friendly. Order arrived promptly. Separate order online also hassle free.
L'entreprise a répondu
Établissement
Changer d'établissement13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB
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Lisez les avis des autres
Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... Voir plus
L'entreprise a répondu
Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... Voir plus
L'entreprise a répondu
The salesperson at HMV Reading, Phil K, was very helpful. He ordered the CD album for me, and the whole process was smooth and easy. I was pleasantly surprised that it was dispatched in just three day... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Reading
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, Royaume-Uni
4,7
Excellent
243 avis
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Very helpful and polite member of staff…
Very helpful and polite member of staff that I dealt with.
26 février 2024
Réponse de hmv (UK) - Reading
Hi Michael
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The place is great
The place is great, staff is super helpful. We enjoy visiting the Reading store very frequently.
20 février 2024
Réponse de hmv (UK) - Reading
Hi Romina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Reading
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Perfect service.
5 février 2024
Réponse de hmv (UK) - Reading
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Weathering With You (Film)
So I Brought Weathering With You and HMV Sells Great Anime Films and Series It Was Very Easy to Find
9 décembre 2023
Avis spontané
Réponse de hmv (UK) - Reading
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
This was a DVD that the in-store staff…
This was a DVD that the in-store staff said was coming out on 12 December. I was slightly worried as it was to form part of a CHristmas present. I needn't have worried. I pre-ordered it to be delivered to my home address and it arrived within a day or two of its release. Good, reliable service. Thank you.
15 décembre 2023
Réponse de hmv (UK) - Reading
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Perfect
My daughters love Naruto and nothing beats the old dvd! No adverts, no data collected and no downloads needed, thank you hmv for making our lives so easy and fuss-free in this crazy age! Great delivery, perfectly packaged and ready for gifting.
3 janvier 2024
Réponse de hmv (UK) - Reading
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Reading
Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting
Could not see many staff around. Tho appreciate probably significantly low due to festive period.
Store whilst clean appeared rather messy / untidy. Which it usually isn't.
Tho I fully appreciate low staff and exceptionally high customer foot fall
29 décembre 2023
Réponse de hmv (UK) - Reading
Hello Mike
Thanks for taking the time to bring your recent experience at our Reading store to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Click and collect
Easy to order item online and it was lower in price than elsewhere as pre-ordered. Arrived in store in good time ready for collection and no issues upon collection with friendly staff.
22 décembre 2023
Réponse de hmv (UK) - Reading
Hi Billee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got the product in good time
Got the product in good time. All was excellent with the ptocrss
19 décembre 2023
Réponse de hmv (UK) - Reading
Hi Steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Simon - Reading store helpful staff
Helpful staff member called Simon, who helped order a vinyl not in store.
15 décembre 2023
Réponse de hmv (UK) - Reading
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A friendly and helpful bunch
The team at the Reading Oracle HMV is accommodating and friendly and has excellent customer service. Whether you are looking for a title in-store or requesting an order,, they can make it an easy and enjoyable experience that ensures that you come back on a regular basis.
10 décembre 2023
Réponse de hmv (UK) - Reading
Hi Omar
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and to collect
Easy to order and to collect. Staff in store were friendly and professional. Thank you.
5 décembre 2023
Réponse de hmv (UK) - Reading
Hi Julia,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Service
Great Service, great Store, great overall experience, especially love the hmv exclusive. Thank you.
9 décembre 2023
Réponse de hmv (UK) - Reading
Hi CAM
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Arrived in fast time and Well Packaged
Collected my item from my local HMV I was well informed on the time scale and upon collecting I received it in a friendly manner and a well-packaged item. Great Customer Services
7 décembre 2023
Réponse de hmv (UK) - Reading
Hello Rachel
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Well organised and great staff so made…
Well organised and great staff so made the experience easy
5 décembre 2023
Réponse de hmv (UK) - Reading
Hi Mrs Slade,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Reading
Hi Rhia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful and quick to deliver
5 décembre 2023
Réponse de hmv (UK) - Reading
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Reading
Hi Adam
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Réponse de hmv (UK) - Reading
Hi Anthony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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