The sales assistant was very helpful, they located the Album that was in stock and ordered the one that wasn’t. Their estimated timescale for delivery was spot on and Royal Mail was used who tend to... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN Shrewsbury, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Following a great in store purchase in your Shrewsbury store, I went online to buy another gift. Excellent ordering process, fast dispatch and overall great service. Would highly recommend this store... Voir plus
L'entreprise a répondu
Reviewing postal order: Ordered an item to receive on its release date and it arrived the day after, even though it advised it was in transit on the day. Reviewing local store: Had an unexpected da... Voir plus
L'entreprise a répondu
I was highly stressed going into the shop in Shrewsbury with a 15-year-old and a 5-year-old, both of whom are hyperactive and neurodiverse. My 15-year-old wanted a record player along with his new gui... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Shrewsbury
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN, Shrewsbury, Royaume-Uni
4,8
Excellent
190 avis
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Very good service
The sales assistant was very helpful, they located the Album that was in stock and ordered the one that wasn’t. Their estimated timescale for delivery was spot on and Royal Mail was used who tend to be the most reliable delivery company in my area.
13 mai 2026
Réponse de hmv (UK) - Shrewsbury
Hi Gillian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I easily found what I was looking for. The member of staff was polite and efficient.
Eadily found what Ibwad
5 mai 2026
Réponse de hmv (UK) - Shrewsbury
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
BRILLIANT EXPERIENCE HIGHLY RECOMMENDED
Following a great in store purchase in your Shrewsbury store, I went online to buy another gift. Excellent ordering process, fast dispatch and overall great service. Would highly recommend this store and will use again without hesitation, thank you.
2 mai 2026
Réponse de hmv (UK) - Shrewsbury
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Shrewsbury
Hi Clair
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great store.
Went into Shrewsbury store to order vinal record,staff very helpful and posted it to me.
18 avril 2026
Réponse de hmv (UK) - Shrewsbury
Hi Jean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to find cd i wanted online simple…
Easy to find cd i wanted online simple process to order and collected from local HMV store
15 avril 2026
Réponse de hmv (UK) - Shrewsbury
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I love being able to browse in a store…
I love being able to browse in a store - The staff are all really helpful
9 avril 2026
Réponse de hmv (UK) - Shrewsbury
Hello StooPick
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Collectors editions
Since the start of the pandemic, I've been buying & pre-ordering most of my blurays & collectors editions from HMV. They always arrive in good time & in excellent condition.
3 avril 2026
Réponse de hmv (UK) - Shrewsbury
Hi Richard
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order
Easy to order. Helpful and friendly customer service, instore and in the customer service centre
27 mars 2026
Réponse de hmv (UK) - Shrewsbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff in the Shrewsbury branch
Friendly staff in the shop and a very efficient service emails kept me up to date with collection etc
27 mars 2026
Réponse de hmv (UK) - Shrewsbury
Hi Jude
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reviewing postal order
Reviewing postal order: Ordered an item to receive on its release date and it arrived the day after, even though it advised it was in transit on the day.
Reviewing local store: Had an unexpected day off, went to the store in release day, and there was no effort to set up items. Even if I bought the item in store, there was no explanation for the differences between them. Some items weren’t out on the floor at all. I wasn’t provided with a free item with a purchase either, even though a customer before me was, and had to ask for it. HMV didn’t care about this release, only Pokémon apparently. Don’t think I’ll use HMV in future. :(
20 mars 2026
Réponse de hmv (UK) - Shrewsbury
Hello,
Thank you for your feedback.
We are very sorry to hear of your experience and for any disappointment as a result of this.
Whilst we aim for items to arrive upon release there can be occasions where this is unable to be guaranteed, and we will try to update customers as much as possible regarding this.
Please be assured that your comments shall be passed onto the relevant teams for their reference.
Nothing was too much trouble
Nothing was too much trouble, an order was placed for the items I required immediately, and a warm welcome when I collected the order will make me return soon.
18 mars 2026
Réponse de hmv (UK) - Shrewsbury
Hi Jean,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Shrewsbury
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
I ordered an item in the shop and received it very shortly afterwards. Excellent service from the staff as usual. They're always very helpful and friendly and nothing is too much trouble.
7 mars 2026
Réponse de hmv (UK) - Shrewsbury
Hi Dee,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pick up in store
Ordered online and picked up in store without any problems. Very happy and helpful store assistant.
2 mars 2026
Réponse de hmv (UK) - Shrewsbury
Hi Claire,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All went well.
13 février 2026
Réponse de hmv (UK) - Shrewsbury
Hi natasha
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Shrewsbury
Hi Chloe
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Shrewsbury store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The amount of merchandise is fantastic…
The amount of merchandise is fantastic and the staff always do their best to help you
17 janvier 2026
Réponse de hmv (UK) - Shrewsbury
Hello S.S
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I always love this shop has really good…
I always love this shop has really good things from movies and anime
16 janvier 2026
Réponse de hmv (UK) - Shrewsbury
Hi Georgina,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Everything was in store for me to…
Everything was in store for me to collect. The CDs were well packaged and the emails received were clear
12 janvier 2026
Réponse de hmv (UK) - Shrewsbury
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
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