hmv (UK) - Solihull Avis 

199
TrustScore 4.5 sur 5

4,7

40-42 Drury Lane, Mell Square, B91 3BG Solihull, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Wanted this for a while saw it was still available and purchased it online . Arrived very fast and packaged very well . Saw this series advertised on Sky but I wanted the physical edition, HMV exclusi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi, Unfortunately I had to buy via online as I do like to support the high street and to to get service by a person. Ordering was easy, got what we needed and free delivery, communication thro... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de musique
  2. Magasin de disques compacts
  3. Magasin de DVD
  4. Magasin de disques
  5. Magasin de matériel Hi-Fi
  6. Magasin de t-shirts

À propos de hmv (UK) - Solihull

Écrit par l'entreprise

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Écrit par l'entreprise

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Coordonnées de contact

  • 40-42 Drury Lane, Mell Square, B91 3BG, Solihull, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

199 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(199)

30 259 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordering a cd and enquiring about other titles

The ordering was easy well explained and polite.Good skilled staff.The email contact was efficient and effective.The order arrived as arranged.Thank you .

17 octobre 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hello 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 5 sur 5 étoiles

3 for £66.00 Bargain!!

I purchased 3 Albums (Records) for £66.00. The Wall, Pink Floyd, Dark Side of The Moon, Pink Floyd and the Best of Stone Roses. Total saving for buying 3 for £66.00 was £38.00. Well chuffed. Excellent quality of repress and album covers. Well done HMV. Keep the offers coming and I’ll always be there.

4 octobre 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Andy

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Great and friendly staff.

Great and friendly staff.
Very helpful.
Clean store.
Has everything I needed.
I would recommend to anyone!

2 octobre 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Mrs Morris, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

No problems at tall

No problems at tall. Ordered cds online and I picked them up a few days later at the Solihull branch. I was kept informed by email on my order status and when ready to collect. All good, very happy.

9 septembre 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi LISA

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Great service

Ordered my vinyl arrived really quickly. Went to collect it no problems.

6 septembre 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Wayne

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Pavel

Always pleasant to spend time there.

27 août 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Pav

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Lady was very helpful

Lady was very helpful. She looked up my request and answered all questions.

16 août 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

The shop assistant was really friendly

The shop assistant was really friendly. Helped me find was l waa looking for

5 août 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hello!

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 5 sur 5 étoiles

Fast and efficient service

Fast and efficient service

18 juillet 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Shirley

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Going with the Flow

Easy to place the order, great service when the item was collected. Thanks Sarah, love Dreamcast x 😂

11 juillet 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Mark

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Great shopping

Real pleasure to visit HMV Solihull. Huge choice of items and the friendliest, funny staff you could wish for.

27 juin 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi MARTIN

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 3 sur 5 étoiles

Hopeless click & collect system

Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products to be sent to store from central warehouse for collection. Really annoying.

19 juin 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi there. We're sorry to hear of your confusion. Any items ordered online are sent out to the store rather than being collected directly from the store. Apologies if this was not made clear to you.

However; we do have a service called Ring & Reserve where you can check stock availability in advance and have an item reserved for you for up to three days to collect and pay for in store. To do this; please call 0333 3230 667.

Noté 5 sur 5 étoiles

Helpful staff

Found the staff friendly and helpful

17 juin 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Mark

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Very good store in Solihull

Very good store in Solihull, lots of choice and well laid out with lots to look through. Found too many things I’ve been after.. and some novelties. Helpful staff, very impressed. my local HMV closed a while ago and I prefer to browse and buy in store so I’m pretty happy to find the store here.

2 juin 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hello Rich

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 5 sur 5 étoiles

CCMM

Very good service.extremely helpful.

25 mai 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Helpful in ordering a dvd

Helpful in ordering a dvd - good advice on what disks will play on which machines - nice staff - good all round

1 mai 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Peter

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Local store with great service what we…

Local store with great service what we all need in these times of AI disconnection and impersonal screen clicks.

16 avril 2025
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Paul

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus