Wanted this for a while saw it was still available and purchased it online . Arrived very fast and packaged very well . Saw this series advertised on Sky but I wanted the physical edition, HMV exclusi... Voir plus
L'entreprise a répondu
40-42 Drury Lane, Mell Square, B91 3BG Solihull, GB
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Wanted this for a while saw it was still available and purchased it online . Arrived very fast and packaged very well . Saw this series advertised on Sky but I wanted the physical edition, HMV exclusi... Voir plus
L'entreprise a répondu
Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick... Voir plus
L'entreprise a répondu
Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products... Voir plus
L'entreprise a répondu
Hi, Unfortunately I had to buy via online as I do like to support the high street and to to get service by a person. Ordering was easy, got what we needed and free delivery, communication thro... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

40-42 Drury Lane, Mell Square, B91 3BG, Solihull, Royaume-Uni
Demande des avis aux clients
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Réponse de hmv (UK) - Solihull
I placed an order instore for a late Christmas present for my hubby.
As promised, it arrived in good time.

Réponse de hmv (UK) - Solihull
Helpful, polite and friendly staff made for a stress free shopping experience

Réponse de hmv (UK) - Solihull
Good staff members, polite and friendly and helpful in Solihull Store

Réponse de hmv (UK) - Solihull
First time visiting new store in Solihull. Impressed by range of vinyls, DVDs and wide range of merchandise. Ideal for Christmas shopping. The DVD I wanted was available in Blueray but I required it in standard. The staff were so helpful, and pre-ordered it from the warehouse, gave me the option of paying to have it posted direct to my home for a small fee, or pick up free when next in Solihull. I chose the latter. I also bought other items. All the staff are friendly, knowledgeable and work as a supportive team. I received an email when the DVD arrived in store. When I collected the DVD the staff were equally friendly. This store is a lovely addition to Solihull.

Réponse de hmv (UK) - Solihull
Very good services and good packing to the product

Réponse de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull
HMV has a good reputation and I am always very satisfied with this branch. The staff are friendly and efficient with a good knowledge of the merchandise available.

Réponse de hmv (UK) - Solihull
The order was easy to place and delivery to collection store was on time.

Réponse de hmv (UK) - Solihull
My review is in two parts I had to phone to confirm to find out if my preorder had turned up at my local HMV store ,I should have had confirmation email this has happened on a couple of occasions but it turns out there is glitch in the machine,but the staff were very helpful.Part two my preorder delivered to my home was spot on both with telling me it had been dispatched and when it was being delivered in fact it came a day early so thank you.So on the whole I was satisfied

Réponse de hmv (UK) - Solihull
Order quickly arrived at Solihull branch which is an excellent shop. Lovely staff who were very efficient when I collected the albums. Really like dealing with HMV shop in Solihull.

Réponse de hmv (UK) - Solihull
Purchased a limited edition CD, good value fast delivery and easy collection in store thanks 😊

Réponse de hmv (UK) - Solihull
Very helpful and happy girls and guys! So easy and quick...delivery right on time and well packed...no damage!
Nice one..rikki.

Réponse de hmv (UK) - Solihull
Very helpful lady at the counter in Solihull. She advised me what would happen leading up to the delivery of the LP. Spot on

Réponse de hmv (UK) - Solihull
I was kept informed of my order and its delivery, arriving on the date promised

Réponse de hmv (UK) - Solihull
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