hmv (UK) - Solihull Avis 

199
TrustScore 4.5 sur 5

4,7

40-42 Drury Lane, Mell Square, B91 3BG Solihull, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wanted this for a while saw it was still available and purchased it online . Arrived very fast and packaged very well . Saw this series advertised on Sky but I wanted the physical edition, HMV exclusi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi, Unfortunately I had to buy via online as I do like to support the high street and to to get service by a person. Ordering was easy, got what we needed and free delivery, communication thro... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de musique
  2. Magasin de disques compacts
  3. Magasin de DVD
  4. Magasin de disques
  5. Magasin de matériel Hi-Fi
  6. Magasin de t-shirts

À propos de hmv (UK) - Solihull

Écrit par l'entreprise

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Écrit par l'entreprise

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Coordonnées de contact

  • 40-42 Drury Lane, Mell Square, B91 3BG, Solihull, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

199 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(199)

30 501 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Item received quickly

Item received quickly, easy to collect in store

14 décembre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Christmas present

I placed an order instore for a late Christmas present for my hubby.
As promised, it arrived in good time.

18 décembre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi,

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

Quick and easy

19 décembre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Phil

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Helpful

Helpful, polite and friendly staff made for a stress free shopping experience

21 décembre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

We are all about the stress free experience at hmv!

Noté 5 sur 5 étoiles

Good staff members

Good staff members, polite and friendly and helpful in Solihull Store

11 décembre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Excellent Service at HMV

First time visiting new store in Solihull. Impressed by range of vinyls, DVDs and wide range of merchandise. Ideal for Christmas shopping. The DVD I wanted was available in Blueray but I required it in standard. The staff were so helpful, and pre-ordered it from the warehouse, gave me the option of paying to have it posted direct to my home for a small fee, or pick up free when next in Solihull. I chose the latter. I also bought other items. All the staff are friendly, knowledgeable and work as a supportive team. I received an email when the DVD arrived in store. When I collected the DVD the staff were equally friendly. This store is a lovely addition to Solihull.

4 décembre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

Very good services and good packing to…

Very good services and good packing to the product

7 décembre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Staff Helpfulness

Staff went out of their way to find a product

26 novembre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Sue

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Excellent service

HMV has a good reputation and I am always very satisfied with this branch. The staff are friendly and efficient with a good knowledge of the merchandise available.

23 novembre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Linda

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Now & Then…but mainly Now.

It was quick and easy.

15 novembre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Peter

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

The order was easy to place and…

The order was easy to place and delivery to collection store was on time.

11 novembre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Maver

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 4 sur 5 étoiles

My review is in two parts I had to…

My review is in two parts I had to phone to confirm to find out if my preorder had turned up at my local HMV store ,I should have had confirmation email this has happened on a couple of occasions but it turns out there is glitch in the machine,but the staff were very helpful.Part two my preorder delivered to my home was spot on both with telling me it had been dispatched and when it was being delivered in fact it came a day early so thank you.So on the whole I was satisfied

8 novembre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Mrs Fitzgerald

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Noté 5 sur 5 étoiles

Order quickly arrived at Solihull…

Order quickly arrived at Solihull branch which is an excellent shop. Lovely staff who were very efficient when I collected the albums. Really like dealing with HMV shop in Solihull.

7 novembre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Andrea

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Fab service!

Purchased a limited edition CD, good value fast delivery and easy collection in store thanks 😊

4 novembre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Claire

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Very helpful and happy girls and guys

Very helpful and happy girls and guys! So easy and quick...delivery right on time and well packed...no damage!
Nice one..rikki.

15 octobre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Rikki,

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Very helpful lady at the counter in…

Very helpful lady at the counter in Solihull. She advised me what would happen leading up to the delivery of the LP. Spot on

31 octobre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi Robert

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Excellent Service

I was kept informed of my order and its delivery, arriving on the date promised

25 octobre 2023
Logo de hmv (UK) - Solihull

Réponse de hmv (UK) - Solihull

Hi John

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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