HMW Southampton continues to stock both cd and vinyl. New music is always on the speakers. The staff are knowledgeable and keen to help wherever they can. I used to work for this long loved hight st... Voir plus
L'entreprise a répondu
176-178 High St, SO14 2BY Southampton, GB
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HMW Southampton continues to stock both cd and vinyl. New music is always on the speakers. The staff are knowledgeable and keen to help wherever they can. I used to work for this long loved hight st... Voir plus
L'entreprise a répondu
I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... Voir plus
L'entreprise a répondu
Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Voir plus
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On entering the store the atmosphere felt amazing. Music playing at just the right level.[ Harry Styles ❤️] The staff all seemed to know what there role was. Mel served me. He was very helpful so... Voir plus
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Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

176-178 High St, SO14 2BY, Southampton, Royaume-Uni
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Réponse de hmv (UK) - Southampton
HMW Southampton continues to stock both cd and vinyl. New music is always on the speakers. The staff are knowledgeable and keen to help wherever they can.
I used to work for this long loved hight street asset and will pop in most weeks to grab new releases and order the lesser known artists. Keep it up xx

Réponse de hmv (UK) - Southampton
We visited the Southampton shop on Saturday 2 May, we received excellent service from Harry who was so patient and kind in explaining different headsets for my son who has autism

Réponse de hmv (UK) - Southampton
Very helpful staff in your Southampton branch. Thank you.

Réponse de hmv (UK) - Southampton
Wanted to buy an album. Wasn't released so Mal ordered it for us and it was all ready when we needed it as a gift.

Réponse de hmv (UK) - Southampton
Follow up email to tell me the parcel was ready. It was available quickly. Really chuffed with my purchase.

Réponse de hmv (UK) - Southampton
Very helpful shop with ordering the record I wanted that wasn't available in store.

Réponse de hmv (UK) - Southampton
Considering what I was looking for was out of stock it didn't take long for it to be delivered to store, great service.

Réponse de hmv (UK) - Southampton
The service and help was brilliant I did an in store order for click and collect and was able to pick it up easily and the staff were friendly and helpful would recommend to many

Réponse de hmv (UK) - Southampton
On entering the store the atmosphere felt amazing. Music playing at just the right level.[ Harry Styles ❤️]
The staff all seemed to know what there role was.
Mel served me. He was very helpful sorting my pre-order out. Thank you Mel for making me feel a valued customer

Réponse de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton
Purchased CD in advance for Michael Monroe in store signing. Great experience, staff friendly and helpful, even taking a photo for me.

Réponse de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton
I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harry was very helpful in sorting out the paperwork of the refund and ordering the replacement. I revisited after 6 days, but it had not arrived and was told to wait for e-mails advising of despatch and receipt at the shop. I did, somewhat later, receive a notice of despatch, but waited vainly for the notice that it had been received at the shop. I eventually revisited again and obtained the set. I had assumed that the item would be part of a periodic re-stocking from a distribution centre and was surprised it had been sent via 'Royal Mail', hence the delay!

Réponse de hmv (UK) - Southampton
Member if staff taking order was very helpful. I was kept updated via email. Easy to collect from the shop.

Réponse de hmv (UK) - Southampton
I Think HMV has a good variety of dvds and the staff are very helpful

Réponse de hmv (UK) - Southampton
I ordered an item online, for an excellent price, for collection in store, but which was out of stock at the time.
I was kept informed as to when it would arrive, and indeed, it arrived when expected. I picked it up tge same day as I was notified and was served very well by Amelia, who is a credit to the store and to HMV as a whole.

Réponse de hmv (UK) - Southampton
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