hmv (UK) - Southampton Avis 266

TrustScore 5 sur 5

4,8

176-178 High St, SO14 2BY Southampton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

HMW Southampton continues to stock both cd and vinyl. New music is always on the speakers. The staff are knowledgeable and keen to help wherever they can. I used to work for this long loved hight st... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

On entering the store the atmosphere felt amazing. Music playing at just the right level.[ Harry Styles ❤️] The staff all seemed to know what there role was. Mel served me. He was very helpful so... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de musique
  2. Magasin de disques compacts
  3. Magasin de DVD
  4. Magasin de disques
  5. Magasin de matériel Hi-Fi
  6. Magasin de t-shirts

À propos de hmv (UK) - Southampton

Écrit par l'entreprise

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Écrit par l'entreprise

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Coordonnées de contact

  • 176-178 High St, SO14 2BY, Southampton, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

266 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Another excellent service

Once again, an excellent, reliable, trustworthy service!

1 mai 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hi Tim

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

HMW Southampton continues to be rad!

HMW Southampton continues to stock both cd and vinyl. New music is always on the speakers. The staff are knowledgeable and keen to help wherever they can.
I used to work for this long loved hight street asset and will pop in most weeks to grab new releases and order the lesser known artists. Keep it up xx

2 mai 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Excellent service at Southampton shop

We visited the Southampton shop on Saturday 2 May, we received excellent service from Harry who was so patient and kind in explaining different headsets for my son who has autism

2 mai 2026
Avis spontané
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hi debbie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Very helpful staff in your Southampton…

Very helpful staff in your Southampton branch. Thank you.

15 avril 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hi Alison

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Southampton store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Noté 5 sur 5 étoiles
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hi Luke, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Wanted to buy an album

Wanted to buy an album. Wasn't released so Mal ordered it for us and it was all ready when we needed it as a gift.

2 avril 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hi Jenton

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Follow up email to tell me the parcel…

Follow up email to tell me the parcel was ready. It was available quickly. Really chuffed with my purchase.

22 mars 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hi Happy

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

Brilliant

Very helpful shop with ordering the record I wanted that wasn't available in store.

23 mars 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hi Jacqueline

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Love Morrissey's new Album!

Considering what I was looking for was out of stock it didn't take long for it to be delivered to store, great service.

19 mars 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hello Sue

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 5 sur 5 étoiles

The service and help was brilliant I…

The service and help was brilliant I did an in store order for click and collect and was able to pick it up easily and the staff were friendly and helpful would recommend to many

22 mars 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hi Jacob

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Amazing delivery

Delivery didn’t take long

22 mars 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hi kenzie

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

I entering the store the atmosphere…

On entering the store the atmosphere felt amazing. Music playing at just the right level.[ Harry Styles ❤️]
The staff all seemed to know what there role was.
Mel served me. He was very helpful sorting my pre-order out. Thank you Mel for making me feel a valued customer

12 mars 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hello there, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 5 sur 5 étoiles

Friendly service

Friendly service, quick & well-informed

7 mars 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hello there, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 5 sur 5 étoiles

Great Store

Purchased CD in advance for Michael Monroe in store signing. Great experience, staff friendly and helpful, even taking a photo for me.

24 février 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hi Simon, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Fast delivery packed well

Fast delivery packed well. Would use again.

21 février 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hello sarah

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 3 sur 5 étoiles

Royal Mail Delays

I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harry was very helpful in sorting out the paperwork of the refund and ordering the replacement. I revisited after 6 days, but it had not arrived and was told to wait for e-mails advising of despatch and receipt at the shop. I did, somewhat later, receive a notice of despatch, but waited vainly for the notice that it had been received at the shop. I eventually revisited again and obtained the set. I had assumed that the item would be part of a periodic re-stocking from a distribution centre and was surprised it had been sent via 'Royal Mail', hence the delay!

15 février 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hi William,

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.

We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.

Noté 5 sur 5 étoiles

Customer service

Member if staff taking order was very helpful. I was kept updated via email. Easy to collect from the shop.

3 février 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hi Carol

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Good value for purchase

Good value for purchase

6 février 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hi Tak

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

I Think HMV has a good variety of dvds…

I Think HMV has a good variety of dvds and the staff are very helpful

5 février 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hi Tim, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Pretty much perfect

I ordered an item online, for an excellent price, for collection in store, but which was out of stock at the time.
I was kept informed as to when it would arrive, and indeed, it arrived when expected. I picked it up tge same day as I was notified and was served very well by Amelia, who is a credit to the store and to HMV as a whole.

27 janvier 2026
Logo de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Hi Hugh

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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