hmv (UK) - Tunbridge Wells Avis 114

TrustScore 4.5 sur 5

4,7

216 Royal Victoria Place Shopping Centre, TN1 2SS Tunbridge Wells, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff at the Tunbridge Wells store were extremely helpful. The chap upstairs looked online for me and did all the ordering. All instructions were very clear and he was very friendly, as was the gi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered the limited edition Gary Numan Telekon red splash vinyl version, having missed out in the beginning it came back on sale, got an email from HMV that’s it’s available again , I ordered it strai... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased several albums and one was not playable. Upon returning to HMV there was no questions as to why, just an agreement to exchange the LP. Within a week I had a new album. Excellent service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole delivery system was well done. I got updated regularly from 1) Order, 2) Despatch and 3) Arrival. I preferred picking my order up from the shop due to multiple residents at my flat and after... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de musique
  2. Magasin de disques compacts
  3. Magasin de DVD
  4. Magasin de disques
  5. Magasin de matériel Hi-Fi
  6. Magasin de t-shirts

À propos de hmv (UK) - Tunbridge Wells

Écrit par l'entreprise

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Écrit par l'entreprise

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Coordonnées de contact

  • 216 Royal Victoria Place Shopping Centre, TN1 2SS, Tunbridge Wells, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

114 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Tip top service

The staff at the Tunbridge Wells store were extremely helpful. The chap upstairs looked online for me and did all the ordering. All instructions were very clear and he was very friendly, as was the girl downstairs.

30 avril 2026
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hi Angie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

It was easy to do

It was easy to do, and I didn't have long to wait.

26 avril 2026
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hi Victoria

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 1 sur 5 étoiles

The company feels it’s acceptable to sell CHILDREN alcohol related products

The company feels it’s acceptable to sell a child alcohol related products in a surprise bag for children! Awful customer service with no support. Would never recommend them

5 avril 2026
Avis spontané
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hello Lucy

Thanks for taking the time to bring your recent experience to our attention.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Noté 5 sur 5 étoiles

Always top service from HMV Tunbridge…

Always top service from HMV Tunbridge Wells!

13 avril 2026
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hi Tom

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Tunbridge Wells store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

I purchased several albums and one was…

I purchased several albums and one was not playable. Upon returning to HMV there was no questions as to why, just an agreement to exchange the LP. Within a week I had a new album. Excellent service.

3 avril 2026
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hi Mr

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

Tunbridge Wells store

Staff from Tunbridge Wells store was so helpful. Placed an order and was here within a few days. I will definitely use that store again.

27 février 2026
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hi Michael

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Kind staff

The staff were very helpful when I had a problem with my email to collect

8 février 2026
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hi Rebecca

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 4 sur 5 étoiles

Helpful staff

Helpful staff, personable.

18 janvier 2026
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hello Robert,

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Noté 5 sur 5 étoiles

A great place to pick up BlueRay films

A great place to pick up BlueRay films, I found 4 old films I had been after and a staff member found me 2 of them very impressed.

10 janvier 2026
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

The member of staff in Tunbridge Wells…

The member of staff in Tunbridge Wells was most helpful and friendly and placed my order for me very happy with the service

19 janvier 2026
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hi Andrew, 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

Prompt service.

Prompt service.
Efficient and friendly.

15 janvier 2026
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hello Dennis

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 5 sur 5 étoiles

5 stars

In branch service top quality, fast delivery & great comms from order to pick up.

6 décembre 2025
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hi stacey

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Top class service

The member of staff was very friendly and helpful. He dealt with all my questions with great professionalism, making the shopping process very easy.

17 novembre 2025
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hi Tracey

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Tunbridge Wells store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Staff friendly and helpful

Staff friendly and helpful

21 novembre 2025
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hello Kevin

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 5 sur 5 étoiles

Brilliant store

Brilliant store
Staff are great so helpful
Old sckool high street shop we should treasure.
Thank you

20 novembre 2025
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hi Jonathon

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Helpful staff

17 novembre 2025
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hi clive

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Good service as always

Good service as always. We are lucky to have an hmv shop in our town.

5 novembre 2025
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hello Gavin

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 5 sur 5 étoiles

Excellent service

Overall a very good experience form ordering to receipt in store. Very good friendly customer service upon collection

13 octobre 2025
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hi Dave

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Very helpful service.

13 octobre 2025
Logo de hmv (UK) - Tunbridge Wells

Réponse de hmv (UK) - Tunbridge Wells

Hi Caroline,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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