Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement110 The Chimes Shopping Centre, High St, UB8 1GA Uxbridge, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the... Voir plus
L'entreprise a répondu
Should have been 5 stars for customers are updated in time for the delivery and smooth online shopping experience if no poster giveaway available at the Uxbridge shop when pick up the vinyl. The give... Voir plus
L'entreprise a répondu
I had a faulty turntable (ordered on line) to return and, just to be sure the replacement one didn't have the same issue I asked if there was any chance it could be tested in store (the Uxbridge store... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Uxbridge
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
110 The Chimes Shopping Centre, High St, UB8 1GA, Uxbridge, Royaume-Uni
4,7
Excellent
146 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Just like the staff
Just like the staff. They are very nice and polite at the Uxbridge branch and very knowledgeable about the products they sell.
26 novembre 2024
Réponse de hmv (UK) - Uxbridge
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were knowledgeable …
The staff were knowledgeable despite my request for an obscure DVD, They checked for in stock and as it was not they ordered it for me. The order was quoted for 2 days time and turned up as quoted.
I have found them to be knowledgeable and reliable on this and many other occasions.
4 novembre 2024
Réponse de hmv (UK) - Uxbridge
Hi Jez
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was treated with respect and my…
I was treated with respect and my delivery was on time thank you
8 novembre 2024
Réponse de hmv (UK) - Uxbridge
Hi Anonymous
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good Music
Ordering on line was very easy.
Collecting from my local store, no charge was also a bonus.
8 novembre 2024
Réponse de hmv (UK) - Uxbridge
Hi Rose,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff
Wonderful and very helpful instore staff. The item I wanted wasn't in store and the staff went out of there way to help me. I've now received the boxset and I am very pleased.
28 octobre 2024
Réponse de hmv (UK) - Uxbridge
Hi Kelli
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV; My home
I absolutely love shopping at HMV for boxset and dvd’s. The staff are really friendly at my local Uxbridge store. They are always on hand to answer any of my questions.
18 octobre 2024
Réponse de hmv (UK) - Uxbridge
Hi Baljeevan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Uxbridge
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service:fast and efficient
Excellent service:fast and efficient. My collection from the store was planned for and was easy for me to collect.
16 octobre 2024
Réponse de hmv (UK) - Uxbridge
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very friendly staff
Very friendly staff, great customer service and easy collection service.
2 octobre 2024
Réponse de hmv (UK) - Uxbridge
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The atmosphere and staff make the…
The atmosphere and staff make the experience so lovely
25 septembre 2024
Réponse de hmv (UK) - Uxbridge
Hi Paulina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Uxbridge
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff interested and knowledgeable…
Staff interested and knowledgeable about music 🎵.
4 septembre 2024
Réponse de hmv (UK) - Uxbridge
Hello Thompson
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Keeping people emailed and up to date
I find the company polite and helpful in store
Once order is processed i like the way customer is emailed about product every step of its journey.
31 août 2024
Réponse de hmv (UK) - Uxbridge
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great gal you have at your store, thank you
Hi, I shop at your store in Uxbridge regularly. I yesterday Sept 2nd 2024 returned a pair of MIXX headphones that was broken. The girl who helped me I cannot remember her name, but she has short hair, a nose ring and is awesome. She did find something which is my fault, so I apologize to her. I brought the wrong box and wrong receipt for the headset that was broken, regardless she took it back I upgraded a bit, but once again your staff there ALWAYS GO OUT OF THEIR WAY TO DO THE RIGHT THING. Thank you, I will go there today with the correct packaging and receipt if it makes a difference.
2 septembre 2024
Avis spontané
Réponse de hmv (UK) - Uxbridge
Hello Malamute
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Réponse de hmv (UK) - Uxbridge
Hi Hayden
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Nice helpful staff.
17 août 2024
Réponse de hmv (UK) - Uxbridge
Hi Jane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Uxbridge
Hi Nia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Uxbridge
Hi Joe
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service
Great service! Did not have Album in stock, ordered, came really quickly, collect from store guys were really helpful and knowledgeable!
30 juillet 2024
Réponse de hmv (UK) - Uxbridge
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order was quickly dispatched and…
Order was quickly dispatched and arrived at store on time very pleased
23 juin 2024
Réponse de hmv (UK) - Uxbridge
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.