Super quick delivery and the item was absolutely perfect!! It was a gift for my family and they loved it! I would absolutely order again from hmv online!
L'entreprise a répondu
Établissement
Changer d'établissementUnits 38 - 40, The Brooks, SO23 8QY Winchester, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Unfortunately I was not sent a ready to collect message until I had written to customer service and asked is my order ready. A day after customer service advised it was ready I had an email telling me... Voir plus
L'entreprise a répondu
It's good that I can wait a few days before collecting my purchase. Not always possible with certain other suppliers! Winchester shop is well stocked and the staff are very helpful. I also purchased t... Voir plus
L'entreprise a répondu
Assistants are always ready with a smile and a helpful attitude to assist with your query. They help locate items in store or look them up online. Personally I never experience an attitude to my age w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Winchester
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Units 38 - 40, The Brooks, SO23 8QY, Winchester, Royaume-Uni
4,7
Excellent
153 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Visited HMV Winchester
Visited HMV Winchester, the assistant couldn’t have been more helpful, and ordered a CD for me which came 2 days later with only £2 postage.Overall very satisfied.
16 octobre 2023
Réponse de hmv (UK) - Winchester
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Winchester
Hi Diana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Winchester
Hi Lewis
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient online ordering and prompt delivery service.
The online ordering system is easy to use and the delivery to the local HMV shop was very prompt and was notified to me via e-mail. The CD purchased was already in stock and was very reasonable priced.
24 septembre 2023
Réponse de hmv (UK) - Winchester
Hi Charlie
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
People who worked there are really nice…
People who worked there are really nice 5 stars amazing people :)
20 septembre 2023
Réponse de hmv (UK) - Winchester
Hi Alan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Welcoming staff
Welcoming staff. No request is too much. They always greet customers with a smile. They are wonderful.
11 septembre 2023
Réponse de hmv (UK) - Winchester
Hi Siripen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Member of staff was extremely helpful…
Member of staff was extremely helpful with advice.
21 août 2023
Réponse de hmv (UK) - Winchester
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Winchester
Hello Richard
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Winchester
Hi Aarakis
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were friendly and helpful
The staff were friendly and helpful. Although they are busy they make sure you don't have to wait to be served.
17 août 2023
Réponse de hmv (UK) - Winchester
Hi jackie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Réponse de hmv (UK) - Winchester
Hi Andy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service. Great product.
The server in the store was amazingly friendly and helpful - she investigated our product request and found it for us and sorted out delivery. It arrived shortly afterwards to our home address as promised. Brilliant.
1 juillet 2023
Réponse de hmv (UK) - Winchester
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The lady in the Southampton store…
The lady in the Southampton store sorted out my order to be delivered at the Winchester store. She was extremely helpful. Thereafter, you get me well informed about the progress of the order via emails. When I arrived at the Winchester store it was ready and waiting for me. Again a very polite and helpful lady there. Everything was so smooth. Thank you.
26 juin 2023
Réponse de hmv (UK) - Winchester
Hello VW
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My experience is always good
My experience is always good, the staff are very supported in helping to find DVDs that I am looking for, they are always very happy and polite.
19 mars 2023
Réponse de hmv (UK) - Winchester
Hi Jay
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Not informed of order ready to collect.
Unfortunately I was not sent a ready to collect message until I had written to customer service and asked is my order ready. A day after customer service advised it was ready I had an email telling me it's ready. This was over a week after I received the dispatched email. Not sure what happened. As this is unlike Winchester stores customer service. This may be an online order issue.
1 juin 2023
Réponse de hmv (UK) - Winchester
Hi Mark
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your recent order, apologies for any inconvenience caused.
Have a great day!
Unparalleled high standard
Efficient, friendly, helpful service. I have used this store for many years have never had issue or cause for complaint.
26 mai 2023
Réponse de hmv (UK) - Winchester
Hi Shaun
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.