hodders Estate Agents Avis 

91
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I changed to Hodders from another agent after a very bad experience with my last tenant not agent. Aaron was great, he listened to my tenant problems and promised me he could find a good tenant/s th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rob & Nicola were so calm, helpful & proactive in bringing my property purchase to a successful conclusion. For Nicola to go above & beyond in resolving issues was a reassuring friend in the process... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was selling a flat in Chertsey. I engaged Hodders and was then told by a friend I'd made a big mistake. Sorry friend I was right and you were wrong! Initially Rob gave an uncannily accurate of wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We would like too express our sincere thanks to Nicola and the team at Hodders for all their help throughout our house purchase. As first-time buyers, and with this being our first experience... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agents immobiliers
  2. Agence de location d'appartements
  3. Maison de vente aux enchères
  4. Expert immobilier
  5. Agence immobilière
  6. Salle d'enchères immobilières

Écrit par l'entreprise

MOVING THE COMMUNITY FOR OVER 65 YEARS & WE’RE JUST GETTING STARTED... We understand that each and every property move is different, so we take a personalised approach. And we've been around for over 65 years now, which means we've learned exactly what clients want and expect from an agent. Whether you've buying, selling, renting, or letting, we strive to get the best outcome for every single customer. We know moving can be stressful, so we do all we can to remove the pain points, proving practical, honest support and friendly service. Being independent enables us to offer a personalised experience, in which we genuinely understand and listen to your needs. We're invested in using the best available technology too, so whatever your situation, we've got the tools to make things happen. Community is at the heart of everything, so we also support local businesses, schools, and charities. It's all part of our vision to do things differently. This forward-thinking approach is what sets hodders apart, resulting in the kind of committed, hand-on service we believe you deserve. That’s why working with hodders feels different.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

91 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(91)

10 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Exceptional Service from Valuation to Completion

The team at Hodders have been nothing but a dream to work with. Special thanks certainly go out to Karen helping us through the trials and tribulations of selling properties in the UK. We were fully briefed on what to expect from Hodders as well as incredible advice on how everything works as it was the first time we had been selling a property. We were even comfortable to ask for advice on another property we were selling which was much further away from areas covered by Hodders.

Also a big shout out to Caitlyn, Harry and Alex for their work on viewings and preparing the property for marketing.

Right from the first day where Karen came and valued our property, she made us feel like a valued client and genuinely wanted us to move forward in the best possible way. This was wholly maintained throughout the process. Hodders incredibly impressed us with 17 viewings within the first two weeks, many of which showed genuine interest in the property as they were well researched buyers and not generic footfall. Hodders fully understood that due to our unique property, they'd very much be selling a lifestyle and not just a home.

We recieved updates via email and over the phone, providing feedback for each viewing. The team were proactive to contact the viewers to gain feedback and answer any outstanding queries. The team kept us realistic and optimistic of the offers made on the property and what we should consider accepting or negotiating with in the current climate to come out with a price that we are very happy with.

We did have one buyer pull out but Hodders came back with more viewings and another offer within two weeks, meaning we didn't miss out on our forward purchase. We will very forever be grateful for this!

Communications throughout the soliciting process were clear and consistent, with regular phone calls to keep us updated on how things were moving on both our selling side and our buyers side. Karen would really go out of her way to get answers when things were outstanding and vague which really helped push the sale through faster than it would have done alone.

We are now exchanged and completing this week and feel Hodders are genuinely excited and invested in our journey which adds the special personal touch that I don't think you get from other estate agents.

21 août 2023
Avis spontané
Logo de hodders Estate Agents

Réponse de hodders Estate Agents

Thank you Barrie and Maryanna for your review. As you know we put people first, knowing that each and every property move is different so its paramount we take a personalised approach. It’s people who buy, sell, let and rent homes and it’s people we work with. From owners and tenants to developers and conveyancers, it’s the relationships we build that set us apart. Thank you for choosing us, we're always here for whenever you need us....

Noté 5 sur 5 étoiles

You’re mad if you don’t use Hodders

The staff at Hodders Addlestone couldn’t have done more to assist in my recent purchase of a 4 bedroom house in Addlestone.

I approached other local agents for assistance as I had just returned from overseas and was a cash buyer. 2 local agents told me to have a look on the internet and call them back if I saw anything that interested me. I was shocked that they had no interest in actively marketing the properties on their books. Hodders answered my many questions, advised me on the process (which is different from my home country) and always treated me like a valued client.

I would highly recommend Hodders to anyone who was considering placing their home on the market and, when the time comes for me to move again, will definitely ask them to handle the sale.

11 août 2023
Avis spontané
Logo de hodders Estate Agents

Réponse de hodders Estate Agents

Dear Janet, We’re really grateful and appreciate you taking the time to share your rating with us. Thank you. Wishing you all the best in your new home.

Noté 5 sur 5 étoiles

Very helpful agency/agents

Very helpful agency/agents. We mostly dealt with Karen, whom we are very thankful for!
I can recommend Hodders to my friends !

17 août 2023
Avis spontané
Logo de hodders Estate Agents

Réponse de hodders Estate Agents

Thank you for your comment and recommendation. It's good to have feedback from our clients.

Noté 1 sur 5 étoiles

Completely unprofessional company…

Completely unprofessional company please AVOID if you are a perspective tenant. I put forward an offer of one years rent upfront which was accepted by the landlord fairly quickly. I got a call from Aaron with the news it was accepted on the Friday, he explained the process of completing the documents needed and I confirmed I would have it done the next day (Saturday). When I have then gone to open the documents the link was defective so I was unable to sign the forms. I notified Hodders of this and with no follow up until I contacted them on Monday morning they then told me the property had been let to another tenant - they are closed on Sunday so they have managed to do this in the space of 24hrs even though I had agreed with Aaron terms etc.

I had already been sent the lease (22 pages long with no details of where the deposit is to be sent). They had not contacted me with any update of this news even though they have my mobile number, email and WhatsApp details (they said they tried to call me on Friday and Saturday and I have had 0 missed calls from them). It took for me to approach them enquiring as to why the link wasn't working and where to send the deposit to find out this news. Not only has this company gone behind my back, they have began processes to secure it in place KNOWING THEY HAVE FAILED TO CONTACT ME completely left me in the dark. I asked them why another tenant has been allowed to essentially outbid my already accepted offer without my knowing and they refused to tell me the offer the other tenant put forward, also not allowing me to put another offer forward which may have been of interest to the landlord.

Save your time and please use another trustworthy company for something as important as finding a place to live, as they call themselves a family run business greed is at the forefront of their values.

14 août 2023
Avis spontané
Logo de hodders Estate Agents

Réponse de hodders Estate Agents

Dear Shannon
Thank you for bringing the matter to our attention. All feedback is important to us, and we're sorry to hear you've had such a frustrating experience and we did not meet your expectations.
We strive to deliver an exemplary service in all areas of our business, so your experience and review comes as a disappointment.
I’d like to reassure you that we take our customer feedback very seriously at hodders and your concern has been escalated to management. We are looking into this and will correspond with you as a priority.
Kindest regards.
Tracey Baldwin
Marketing Director

Noté 5 sur 5 étoiles

Great service

Tina was a great help for me and my roommate. She provided us with all the information we asked for quickly and if she didn't have answers she made sure we got them as soon as possible. Overall great experience with Hodders.

1 août 2023
Avis spontané
Logo de hodders Estate Agents

Réponse de hodders Estate Agents

Thank you Hannah for your review. It's great to receive your positive feedback.

Noté 5 sur 5 étoiles

Karen Harper

Karen Harper - Sales Manager - was extremely helpful at keeping me informed with any updates on my purchase.

31 juillet 2023
Avis spontané
Logo de hodders Estate Agents

Réponse de hodders Estate Agents

We really appreciate your comments, thank you.

Noté 5 sur 5 étoiles

Good communication from the office…

Good communication from the office team, Tina and Solomon were very helpful. Although, I did find their reference agent - GoodLord - to be unclear on certain particulars. However, a friendly and helpful service overall.

8 août 2023
Avis spontané
Logo de hodders Estate Agents

Réponse de hodders Estate Agents

Thank you for your review, we really appreciate your feedback.

Noté 5 sur 5 étoiles

We had multiple agencies trying to sell…

We had multiple agencies trying to sell our home, Hodders got so many more people through the door and ended up getting the sale.
After our home was under offer they were nothing but professional till completion.
Special thanks to Karen for seeing the sale through from start to finish.

4 août 2023
Avis spontané
Logo de hodders Estate Agents

Réponse de hodders Estate Agents

Thanks Jon for your feedback. It's gratefully received. Wishing you every happiness for the future.

Noté 4 sur 5 étoiles

Excellent communication after initial problem

Although there was a problem of information not being handed over from one team member to another at the beginning. Once Karen took over
I couldn’t fault her hard work and constant chasing up of Solicitors etc.

28 juillet 2023
Avis spontané
Logo de hodders Estate Agents

Réponse de hodders Estate Agents

Thank you Joan. Your feedback is very important to us. And we are committed to delivering the best possible customer service, and your input helps us to improve that. Wishing you well in your new home. Kind regards.

Noté 5 sur 5 étoiles

Fantastic service right from the start

Right from the start, Hodders were helpful, always in touch and extremely helpful. We had one buer drop out at the last minute but Hodders were quick to get the house back on the market, always giving me an honest assessment of the value during these tricky times.

Once the next buyers were lined up, Karen Harper of Hodders could not have done anything more than she did to make sure we finally sold the house. She was a great liaison between myself, both sets of solicitors and the buyers. Nothing was too much trouble and I would like to especially thank her and the rest of the team for all their hard work.

25 juillet 2023
Avis spontané
Logo de hodders Estate Agents

Réponse de hodders Estate Agents

Thank you for sharing your experience S Chappell. We pride ourselves on our bespoke service and by writing a review of your experience will help us improve our customer satisfaction. Thanks again for choosing hodders.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus