Holawild Avis 

50
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I think I have everything, nearly, in the Machu range, had my tent for over a year now and it’s been great. Holawild did have an issue with delivery of all their stock this year but we eventually got... Voir plus

Noté 5 sur 5 étoiles

Purchased a Sherwood 8 last year, was an incredible tent but was just too big for us. Joe swapped us over to the Sherwood 6 which was much better size for us. It’s been through the worst and best we... Voir plus

Noté 1 sur 5 étoiles

Just had an email from PJ outdoors (who are the shopfront for Holawild at the NEC event) - our £2k+ order which we were originally told “mid April” now has NO CONFIRMED DELIVERY DATE - brilliant. Prod... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My daughter and her partner bought a holawild sherwood 5 tent. Great tent, pretty large. Just what they wanted. However, first proper outing and the first beam had a manufacturing fault. They were st... Voir plus


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

50 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 22 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,9

Tous les avis

(50)

25 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Machu picchu Large in black

We received our large machu picchu tent in black. We put it up in the back garden to try it out and left it up over night. That night we had the worst thunder and lightening storm, with the biggest downpour I have ever seen. I was optimistic that the tent would be ok the next day but didnt have high hopes. The tent was bone dry inside and out. I can't wait to go camping and use it properly. The team were really helpful with picking this tent and the tent was delivered when said it would be.

6 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Machu Picchu

Thanks Joe, great product - Machu Picchu Khaki used this week, very sturdy, good quality and a head turner. You told me yoy have an extension for it coming in soon, please let me know when it’s in and ill order.

9 juin 2025
Noté 5 sur 5 étoiles

Worth the wait

It’s taken awhile to get delivery after we ordered at the NEC, but its been worth the wait. So much light and space, never had a tent like it. I’m glad I chose the Parkhurst as it’s so hot at the moment and all the mesh doors and air vents really make this pleasant- our friends tent is a sweat box, think their going to get 1 now too.

Definitely recommend 🙏

13 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Machu Picchu Tent - my new favourite tent

Just had my first trip out in our new Machu Picchu tent. We are in love with it. Joe went above and beyond to help us choose the right one, seemed like no question was too much (and we asked a lot). The customer service was great as we spent ages and ages trying to decide. Really pleased with the tent and would definitely recommend it to anyone. Thanks Joe and Holawild

7 juin 2025
Noté 5 sur 5 étoiles

Great products and great service

Met the team at PJ Outdoors show in Reading when it was lashing it down with rain and wind. Their tents stood up to the elements better than others, and so much room in there to hide from the rain, purchased there and then!

Well done guys, great designs and great knowledge, big shout out to Callum too, he was great to speak to

7 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

great customer service and value

I always receive great customer service and the camping range is great value and quality. Callum has helped me several times and is so knowledgable and takes time to demonstrate different products.

3 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Worst communication ever. Don’t do it!

Ordered tent paying 2k at camping show. Many promises of delivery in april. Will not give any phone number to speak to anyone, do not answer web chat.
Delivery now maybe in June! Thankfully got a refund. Do your research thoroughly Not much good to be said for this lot it seems. Many were part of a tent company that recently went into administration.

26 avril 2025
Avis spontané
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Réponse de Holawild

Dear Nathan,

We're sorry that the products got delayed, that was completely outside of our control. However you are correct, the communication was less than desirable. As a new business, we are incredibly busy getting setup and we have struggled to keep up with the demand. This has meant things have slipped through the net, like getting a dedicated phone line and a CRM system to manage customer communications. So I can only apologise for the both the delay and the terrible communication, but we have and are addressing these as we continue.

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