Holdem Removals Avis 

1 901
•
TrustScore 5 sur 5

5,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This is the 2nd time I've used holdem and it's been fabulous service for a competitive price. I would 100% recommend using their packing service. We packed our own item for this move and what took... Voir plus

Noté 5 sur 5 étoiles

On time, actually early, polite, considerate and extremely professional. Should I ever need storage or moving again, these guys are my go to & would 100% recommend. Thank you

Noté 5 sur 5 étoiles

Very friendly first chat over the phone and then by WhatsApp. Excellent price quoted very competitive as I did shop around. The removal guys were very friendly, very polite and as permission every st... Voir plus

Noté 5 sur 5 étoiles

After a lengthy search for a removal team, we are now safely moved in and very happy we chose Holdem Removals. The hard working and friendly team arrived at 09:30 and finished at 16:00, nothing was... Voir plus

À propos de l'entreprise

  1. Déménageur
  2. aussi dans
  3. Centre de stockage
  4. Entreprise de livraison
  5. Magasin d'articles de déménagement
  6. Services de déménagement et de stockage

Écrit par l'entreprise

Based in Northampton, our reputable removals firm proudly serves Warwickshire, Hertfordshire, Bedfordshire, Buckinghamshire, Oxfordshire, Leicestershire, Cambridgeshire, West Midlands, Northamptonshire, Milton Keynes and Greater London Area, boasting over 7 years of experience in delivering top-quality relocation and storage services to our esteemed clientele. Our team of 14 dedicated professionals, made up of family and friends, is committed to providing exceptional customer service with a personal touch for each and every move. Our comprehensive array of services is tailored to cater to all your removals needs, including packing, storage, dismantling and reassembling of furniture, provision of packing materials, piano removals, long-distance moves, local moves, and flexible hourly rates. We take pride in our proven track record of satisfied customers and our unwavering dedication to offering excellent service, outstanding value, and attentive after-care. As a well-established removals company, we appreciate that each move is unique, and our experienced team is prepared to provide bespoke solutions to suit your specific requirements. We pay close attention to detail and strive to ensure a stress-free moving experience for our customers by handling their belongings with the utmost care and expertise. Our top priority is your satisfaction, and we continuously work to improve and maintain our high service standards. We believe in fostering strong customer relationships through transparent communication, professional conduct, and timely delivery. By choosing our removals and storage services, you can rest assured that your possessions are in safe and capable hands, and you will receive the unparalleled support you deserve from start to finish. Experience the difference with our trustworthy removals and storage experts - where your satisfaction is always our top priority.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(1 901)

174 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Holdem Removals were outstanding…

Holdem Removals were outstanding throughout our house move. They were extremely professional, prompt and helpful, especially when we had to change our plans. They were very accommodating and supportive throughout the whole process. Would highly recommend using Holdem Removals.

13 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Friend

I got this company suggested by a friend who recently moved, and they really did a good job. They were on time, they took a great care of my furnitures, but they also were very quick. I would definetely rely on them in the future if needed.

18 décembre 2025
Noté 5 sur 5 étoiles

The A Team !!

Chp Raz and Florin were fast professional and did a fantastic job packing and moving. They arrived bang on time & ythey thought about moving my furniture in best safest way & packing was brilliant. They acted in a friendly manner but didnot presume asking me what I wanted.

Even when theyvhad to wait for keys for hours in v rainy weather they waited so paitently. Price was great as well best my far of rivals.Even their boxes were sturdy and protected contents. Even my sister thought brilliant . No hesitation in recommending them. Ps the back up admin team also great giving good accurate quotes and feed back if any queries. Use this company and will see I am right

18 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

So helpful and professional

I was impressed with the service from start to finish, including getting a quote and booking. The guys who moved me were helpful, respectful, polite, and professional. I would definitely recommend them. Joanne

20 décembre 2025
Noté 5 sur 5 étoiles

First class and service all round.

The removal team arrived on time and once a tour of the property and what was staying, they began in earnest, we have moved 9 times in our 53 years of marriage and never have we seen a team work so hard and caring for the household items. We would definitely recommend this company, 5 stars all round. Thank you everyone at Holdem Removals for making our move less stressful.

19 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Our removals team were great

Our removals team were great, they were efficient and friendly and worked really hard. They respected us and all of our stuff and kept us informed. We would defintely recommend them and would use them again ourselves, but hopefully not for a long time 🤣

13 décembre 2025
Noté 5 sur 5 étoiles

Very efficient coming round to give us…

Very efficient coming round to give us a quote, which was very Competitive and with no hidden extras, on the removal day the removal guys turned up exactly on time and got the vans loaded very quickly, everything reached our new house (over 100 miles away) intact and the guys put everything in the rooms where it needed to go, very pleasant and friendly guys and couldn't do enough to help,I would definarely recommend Holdem Removals

24 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

5 Star!

We couldn’t speak highly enough of this removals team. They were polite, professional and incredibly efficient from start to finish. Everything was handled with care and the move felt completely stress-free thanks to their hard work. We would absolutely recommend them to anyone looking for a reliable removals company.

12 décembre 2025
Noté 5 sur 5 étoiles

Very reliable

They arrived at 8.30, were very polite and courteous, got on with the job immediately and were very organised. The move was the least trouble of the whole moving process, due to their efficiency. I would highly recommend this company.

8 décembre 2025
Noté 5 sur 5 étoiles

Fantastic movers for 160 mile trip

The Guys were awesome. They arrived just before 9am, loaded up without fuss, clearing the upstairs first to enable me to clean the rooms whilst they were loading the 2 vans. By 10.45am the entire contents of our house & garden were loaded and on their way to our new home some 160 miles away. When we booked them we were told it would be same day load & unload which we thought would be a tall ask, however they proved to be right & all our property was safely unloaded into the designated rooms before 5pm!! We paid for our recliner sofa to be dismantled & reassembled and it was worth it - these guys are experts! They were all so polite and efficient I cannot rate them highly enough and such good value for money for 3 men, 2 vans & 160 mile trip. Puts the big global firms to shame (twice the price as these). Keep up the good work - I hope you got something good to eat for your dinner!

28 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Would 100% recommend!

Absolutely brilliant! The movers were super polite, professional and considerate. Amazing at their jobs - worked impressively quick and very efficient.

28 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Friendly, professional and easy

We found Holdem's communication the most friendly and straightforward of all the companies we contacted for moving quotes. The move itself was really easy and professional. We had a few delays on the day, but the team adapted and handled it well - and were apologetic for the longer timeframe. They also had the most competitive pricing.

22 novembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Some good some bad

It is important to note that although we are giving a poor critique of our house mover there are some facts that are of a more positive note. First of all, the workers showed up on time with their vans. There were five men with one man in charge. All the men worked incredibly hard during the worse storm of the season on Friday 14 November, 2025 moving all of our things including 52 potted plants both from inside the house and outside which were wet. We were so pleased with the pick up of our things we gave the workers $25 to buy something on the trip of 160 miles and 3 hours. The man in charge was kind enough to ask us to inspect our premises to make sure they had collected every thing before they left to deliver our things to our new home.

Some of the problems occurred during the delivery and others were with the materials we paid £210 for from the mover. Four out of five wardrobe boxes were cut by the manufacturer incorrectly so the leaves to seal the boxes were mismatched most on the bottom and some on both the bottoms and tops. The tape supplied was the worse tape we have ever used as it did not peel off the roll without leaving it sticky on both sides in places. Some boxes were discovered after delivery to have very wet undersides. Even though it was raining heavily, we believe boxes were set down in the wet inside or outside the van. Those boxes had to be turned over gently before unloading upside down.

We believe there was only one English speaker amongst the five workers used which made it impossible to communicate as the boxes were unloaded. Only the one man in charge spoke enough English. We left signs on all the boxes to indicate which floor they should be laid but no one paid any attention to this so the boxes were all mixed forcing us to lift some boxes from the ground floor to the first floor and in reverse. Even though some boxes were clearly labelled “fragile”, other heavy boxes were laid on top. Some of our expensive furniture for the living room was scratched.

14 novembre 2025
Avis spontané
Logo de Holdem Removals

Réponse de Holdem Removals

Thank you very much for taking the time to leave your feedback. We sincerely appreciate the positive points you highlighted, particularly regarding the team’s punctuality, hard work, and commitment during extremely difficult weather conditions.

We are also pleased that the team handled your items, including a large number of potted plants, with care despite the severe storm and the challenging access at both properties. Your kind gesture toward the crew was truly appreciated.

For the concerns raised, we would like to offer some additional context.

None of the issues mentioned were reported to us at any point, from the delivery of the packing materials and the self-packing stage through to the completion of the move. After the review was posted, we attempted to discuss the matters directly, but the calls were ended before we were able to provide clarification.

- Packing Materials
During box delivery, our driver kindley shown you how to correctly assemble a wardrobe box and left one assembled as a reference. The remaining 4 wardrobe boxes appear to have been assembled incorrectly, rather than being a manufacturing fault. We use thousands of these high-quality boxes and tapes every year without similar reports, but we will still review this with our supplier to ensure consistency.

- Weather & Wet Boxes
During unloading, our team pointed out very few wet box bases caused by the severe storm and you've opened them carefully to ensure no items were affected. No damage was identified or reported. Despite extreme weather challenges, the crew worked to protect your belongings throughout.

- Communication & Labelling
All members of our team speak English and communicated with you during the move.
For larger moves with multiple crew members, we appoint a team leader to centralise communication and prevent confusion.

Regarding box placement, our boxes come with pre-printed room labels/ contents on top, but additional sticky notes were used instead, some of which did not indicate room destinations, and only listed contents. As you were away for part of the unloading and the person present was unsure about the layout, the crew had to make judgments on where certain items should go. We apologise if this led to some boxes being placed in the wrong rooms.

- Property Layout & Furniture Positioning
The new property had a smaller and different layout, which required the team to adjust the positioning of several furniture items to ensure everything could fit in. As part of this process, some boxes had to be moved multiple times inside the property. During these adjustments, a few non-fragile boxes were placed on top of boxes marked as fragile, though no damage was reported.

- Fragile Items & Furniture Condition
No fragile items were reported damaged, and none of our boxes showed any signs of crushing or structural issues. The marks shown on the living room furniture appear to be areas of peeled paint on a previously repainted unit rather than scratches from handling. However, we remain happy to review any further evidence you may wish to provide.

At Holdem Removals, we always aim to provide a reliable, careful, and professional service, even under the most challenging conditions. We are sorry to hear that certain aspects of your experience fell short of your expectations.

We remain available to discuss any genuine concerns further at customerservice@holdemremovals.co.uk

Kind regards,

Noté 5 sur 5 étoiles

Fabulous Service start to Finnish

Great Price. Over and above customer service from office staff and the removals team. Time keeping excellent. Careful, considerate, polite removals team (I had 4) professional at all times. Nothing was too much trouble. Heartily recommend.

10 novembre 2025

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus