Holiday Genie Avis 

250
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Terrible service, our holiday was cancelled due to Easy Jet under staffed flights. Holiday Genie did nothing to help get refund back. They just said refund had gone into my account which it hadn’t, ab... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I requested that an agent call after 4pm as my Husband works nights and I know he's about then. The agent Charlotte was extremely helpful , making suggestions , offering advice and even saving us a f... Voir plus

Noté 5 sur 5 étoiles

Booked a last minute honeymoon today and the experience was brilliant. Darren made sure we got the best deal talking me through the range of options available and giving advice based on his own experi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Site de recherche de vols
  2. Agence de voyages
  3. Voyagiste

Informations provenant de diverses sources externes

When booking with Holdaygenie.com, you can let one of our travel consultants take care of the details and be guaranteed the best holiday package at the most competitive price.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

250 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(250)

14 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Outstanding Service from Charlotte – A Holiday Dream Come True!

I recently booked a holiday through Charlotte, and I can honestly say the experience was exceptional from start to finish. Charlotte was incredibly knowledgeable, patient, and truly went above and beyond to find the perfect getaway for me. She listened carefully to what I wanted, offered fantastic recommendations, and tailored everything to suit my needs and budget.

What stood out most was her friendly, down-to-earth attitude and the genuine care she showed in making sure every detail was just right. It felt like I was planning a trip with a friend rather than just an agent. Thanks to her hard work, I’m heading off on a holiday I’m genuinely excited about – stress-free and confident everything is sorted.

Highly recommend Charlotte if you want a seamless and personal holiday booking experience. She’s an absolute star!

12 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Perfect Orlando holiday

We had a 3 week Orlando holiday flights,hotel and car arranged by Beth. Everything was perfect start to finish. We have already spoken to Ranul to book for next year. Can't praise holiday genie enough. They go above and beyond to get the prices and do the best deals

29 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Maldives Holiday

Ranul Bhandari, Sales Consultant provided a great service. He listened carefully to our holiday requirements and provided several fully costed alternatives for us to consider. He responded to our queries quickly and made the holiday booking for the package we selected without any delay.
I would recommend Holiday Genie for your holiday requirements.
They provided a great service, thank you.

27 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Ranul sorted out our holiday and…

Ranul sorted out our holiday and couldn’t do enough to help. We couldn’t find a suitable holiday for our dates and Ranul went above and beyond to find an alternative within budget and to my requirements. I cannot recommend this company enough.

16 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

fantastic

ive used holiday genie on 2 occasions first time was 2018 and most recently august 2024 both times we booked orlando we cant fault them at all my sales consultant lauren was fantastic explaining everything in great detail always there at the end of the phone to answer any niggling questions i had. we can honestly say we have had a fantastic expeirence with HG so much so were looking to book our orlando 2026 with them

26 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Quick and easy booking process…

Quick and easy booking process supported by the very help Ranul. He was quick to respond to emails, called me to clarify details and even stayed late to finish the process. Would book again.

22 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Have been booking with holiday genie…

Have been booking with holiday genie since 2017. Very reliable and they always make time to look for the exact type of holiday you want. I just recently booked again and dealt with a guy called Ranul who was very helpful and had great communication.
Would absolutely recommend booking with this company.

10 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

Beth dealt with my enquiry straight away, gave further holiday availability and costs for comparison which was really helpful, no cold calling, gave you time to think, once confirmed i wanted to book it was very easy to do and confirmed right away by email, very pleased with the service, would definately book via Holiday Genie next time

27 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

Cannot fault Holiday Genie as a company. Their company delivered on every level.

Ranul who I dealt with was absolutely first class in delivering a first rate service.

I would have no hesitation in recommending him and his company in future.

24 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

I thought I’d write a review as I found these reviews super helpful when looking to go with Holiday Genie, as I’d never heard of them before. Charlotte helped us sort out holiday to Bali this summer. She was very accommodating, answering a million questions and got us a good deal (we compared how much it would cost us to sort all the individual components ourselves). Super happy with them and wouldn’t hesitate to use them again

16 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend

I have only ever used holiday genie in all the years i have been going to florida always had fantastic comunication always met my needs in the things that i have requested ranul as kept me upto date since i booked i carnt praise this company enough

19 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Very Happy Customer

Ranul was very helpful and answered a number of questions I had before I made my booking. Very friendly and the communication was top notch.

Happy customer

20 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, great communication, after 10 minutes on the phone my 2 weeks inThailand was booked and all the relevant paperwork emailed across. Would highly recommend Holiday Genie 👍🏼

24 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

I have been with Holiday Genie for 10…

I have been with Holiday Genie for 10 years on 2025. Every holiday we've had has been almost perfect. I have been ragging Ranul who has the patience of a saint btw ( C.S Agent ) for a while now trying to get the perfect holiday he found the perfect price for the dates needed. Today again I put my deposit down and we are off. You want a perfect price? Go on roll the dice. With HOLIDAY GENIE! 💯

13 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

5 star experience for booking and holiday

Lots of companies get bad reviews. I booked with this company for 7 nights in Vegas at Caesars Palace. They got me a great price, much cheaper than anywhere else and worked with me constantly when there was the odd issue to rectify problems. Lufthansa changed flights on original booking and made it awkward. Lauren and team worked to get us different flights using BA and honoured original price as well. If you are patient and trust that people are working hard for you give this company a go, they will not let you down

6 mai 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus