Self catering, so limited contact with staff. However, when needed anything from reception, we're extremely helpful. Even popped my mobile phone upto apartment that I'd left on front desk.
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Self catering, so limited contact with staff. However, when needed anything from reception, we're extremely helpful. Even popped my mobile phone upto apartment that I'd left on front desk.
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The site is very simple to navigate, no stone unturned, i just followed the very clear instructions from start to payment. I never once felt like i didn't know what i was doing. This is the second tim... Voir plus
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Easy to navigate booking process .all information available needed is there some great discounts also available. Glad I checked the website Great service
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Website was fairly easy to navigate and book my holiday. Price was alot cheaper than tui's prices for the exact same holiday. Got email confirmation straight away after booking. So far so good...Will... Voir plus
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Holiday Hypermarket is part of TUI Group, and we’re here to help you find brilliant value on package holidays, especially if you love a great last minute deal. Whether you’re planning a beach escape, a city break or something a little more adventurous, we make it easy to find a holiday that fits both your plans and your budget. As an ABTA bonded online travel agency, we offer a huge choice of package holidays, cruises and city breaks from trusted names like TUI and Marella Cruises, so you can book with confidence every time. We work closely with leading tour operators to bring you great options, flexible choices and the reassurance that your holiday is protected. We’ve been helping holidaymakers snap up brilliant deals since 2003, and over the years we’ve built a loyal community of savvy travellers who know that waiting for the right moment can unlock seriously exciting savings and unforgettable experiences. With access to EXCLUSIVE extra discounts, a wide range of destinations and a friendly team ready to help, Holiday Hypermarket makes it simple to book smarter, travel with confidence and enjoy more for less.
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Always book through hyper market. Always find the best deals. 100%

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Réponse de Holiday Hypermarket
Contacted Holiday Hypermarket on a Friday to add an extra person to our booking was initially told this was not possible on this holiday by a lady on customer service, I called back a short while after to see what our options were and spoke to Mike who went above and beyond to help, he could not have been more helpful and emailed the hotel direct and told me someone would contact me by Monday, on the Monday I had a phone call from another gentleman who again was really helpful and amended the booking, superb customer service.

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Easy to use website all the information needed.Would recommend.

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easy and quick to use - booked a last minute deal - very good value

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All good, mostly. Easy tol follow the booking process. Step by step. And they let me know when it was all on the computer so I could gonin and choose the seats I wanted.

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Very good site Easy to choose dates and holidays and then booking is the same extremely good site

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Réponse de Holiday Hypermarket
Good booking process which all worked well.

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Really easy to book and great price too. Reassured to see they are part of the Tui Group.

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Réponse de Holiday Hypermarket
It was easy to research holiday and then book what I wanted

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Never booked with Holiday Hypermarket before and was a little apprehensive, but the whole process was easy and flawless, and there price beat all the competition will certainly use again.

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I have edited my review after agreeing a fair outcome to my concern. I had initially booked a package holiday and selected the wrong hotel. I realised this a few hours later as I was in work. I phoned later in the day to change to the correct hotel and was told because my holiday was within fourteen days this was not possible. I explained the situation but the lady on the phone, she was very dismissive and unhelpful. I then proceeded to leave a one star review. Upon reflection the next morning (today 07/03/25) I decided to call again to try and resolve. After a couple of calls I spoke to a very helpful and friendly lady called Jamie I explained the reason for booking the wrong hotel and informed her I only wanted to change the hotel, not dates or flights. Jamie was fantastic she informed me she would escalate it and agreed that my partner could speak on my behalf for follow up calls as I was in work. My partner then spoke to another very helpful lady called Caitlin who knew about the situation and informed that we could change the hotel. As a long term holiday hypermarket and TUI customer I am delighted to see that my huge concern was able to resolved amicably. I hope that Jamie and Caitlin will be recognised for their assistance in resolving this matter, as a long term customer I am now very happy to continue using your services. Thank you very much holiday hypermarket, I have now amended my rating from 1 to 5.

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Easy to book online good website
Quick confirmation by email
Very happy with transaction

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Used on several occasion to book our holidays. Easy to book and correspondence always arrives promptly. Great prices.

Réponse de Holiday Hypermarket

Réponse de Holiday Hypermarket
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