I returned a heavy item ( a bedroom chair) to the Belfast Store, Boucher Rd, on Tuesday evening. The young fella on the customer services desk watched as I struggled to carry the chair over to the c... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementLaunton Road Retail Park, Launton Rd, OX26 4JA Bicester, Oxfordshire, GB
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Required specific items and enquired with an assistant he directed me to both items. We’ll manage red and polite young man. At checkout we were served by Mary a cheery individual always smiling. Ask... Voir plus
Super easy - all items in stock, all items ready to collect immediately. Nothing to complain about.
Website advertises you can collect 30mins before stated opening time on a Sunday. Store didn't open early for collections or browsing. Multiple staff acknowledged I was stood at the door abd refus... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Bicester
Écrit par l'entreprise
Homebase
Écrit par l'entreprise
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Launton Road Retail Park, Launton Rd, OX26 4JA, Bicester, Oxfordshire, Royaume-Uni
- 0345 640 7212
4,6
Excellent
91 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 26 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Super easy
Super easy - all items in stock, all items ready to collect immediately. Nothing to complain about.
24 novembre 2024
Avis spontané
Click and collect was great
Click and collect was great, super easy and convenient. Would do again! Homebase Bicester seemed to have everything I needed over the closer-to-me Banbury stores.
8 novembre 2024
Avis spontané
Good quick efficient service…product as…
Good quick efficient service…product as described exactly what we wanted
7 novembre 2024
Avis spontané
Easy to order and collect and in the…
Easy to order and collect and in the car in two minutes. Fingers crossed it’s as easy to put together!
3 novembre 2024
Avis spontané
Better late
Placed the order for collect on store. I was running late and got there 10 minutes before closing. The staff were wonderful and assured me my order was ready to go.
2 novembre 2024
Avis spontané
Excellent Quick Service
Excellent service goods ready in less than an hour
29 octobre 2024
Avis spontané
Collecting made easy
Love the fact I can collect in store when I’m on a busy. Day. Staff very friendly in the Bicester store.
Site so easy to use
21 octobre 2024
Avis spontané
Staff were very friendly and collection…
Staff were very friendly and collection was very easy. Item was waiting for me at desk
15 octobre 2024
Avis spontané
Bad Organisation of Stock
Went to pick up - wrong one picked - checked warehouse 26 should be in according to website - could not find - about to have refund - guy on a ladder found the box on a shelf close to display - obviously not put out - need a bit more organisation- did click and collect to quicken it as in a rush - obviously did not work!!!
1 octobre 2024
Avis spontané
Réponse de Homebase - Bicester
Hi Gayle,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Mary dealt with my order very promptly…
Mary dealt with my order very promptly & politely.
10 septembre 2024
Avis spontané
Easy ordering and collection. Mary great assistant
10 septembre 2024
Avis spontané
Mary - Bicester store
Store - 000159 Bicester
04/09/24
Operator 026326
Mary
Super service from Mary. I was returning some paint samples and an error occurred so she had to start again. Her manner was perfect, she engaged me into the process, she was professional but also warm and friendly. A very nice shopping experience. Thank you Mary.
4 septembre 2024
Avis spontané
Mary who served me was very helpful and…
Mary who served me was very helpful and very offered me help that load my van.
3 septembre 2024
Avis spontané
Always a pleasure to visit this store…
Always a pleasure to visit this store and the click and collect makes it easy if you're in a hurry.
30 août 2024
Avis spontané
Good shopping experience.
Good shopping experience.
Ordered garden reclining beds for garden, great price in the sale.
Delivered to store on the day it said they would be, text to confirm they were ready for collection as well.
17 août 2024
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