I collected two tins of paint which should have been the same colour - almond white, but when I got home I found out that one of the tons was a different white. I should have checked both tins more... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
bought a parasol base no cross frame or bars to hold it together and for the parasol, no instructions and speaking to a bot not helpful. Read reviews and the last person to experience this who did a... Voir plus
L'entreprise a répondu
My 2nd order from Homebase that I have picked up from Clitheroe. Sadly one of the vacuum bags wasn't available that I had ordered (they refunded this) , but the storage boxes & other vacuum bags... Voir plus
The lawnmower I ordered was waiting for me behind the customer services desk. I paid on line order and collect, and joined up to Homebase emailing system to get 10% discount on my first order so my la... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Clitheroe
Écrit par l'entreprise
Homebase
Écrit par l'entreprise
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Queens Way, BB7 1AU, Clitheroe, Royaume-Uni
- 0345 640 7888
4,4
Excellent
74 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Pick up item
Really friendly staff who helped my husband put the bbq into the car with no hesitation, thank you, alway helpful when we go to clitheroe store.
26 juillet 2024
Avis spontané
Gutter connectors issues
Having invited me to comment about my experience here it is. Placed a click and collect yesterday for 2 gutter connectors whereby an email said it would be ready in the hour and an email would be sent. No email. Picked them up from the store this morning as they were ready to collect. Got them home to find one has a seal missing so needs to be returned. Overall view is that this isn’t an efficient caring organisation.
26 juillet 2024
Avis spontané
Réponse de Homebase - Clitheroe
Hello Richard,
We're sorry that there is an issue with one of the items you collected. If you pop back to the store where you collected the item our colleagues will be more than happy to help.
Kind Regards
Team Homebase
A great Clitheroe store experience
Used the Click & Collect Service, and my local Clitheroe store. It was all a very straightforward process, smooth and efficient. Thankyou.
21 juillet 2024
Avis spontané
Online order click n collect
Item required was on sale and cheaper compared to other stores.
Ordered item for click n collect from Homebase Clitheroe.
Collected item next day hassle free.
Staff at branch were very friendly and helpful.
17 juillet 2024
Avis spontané
Product ready and available
Product ready and available. Staff very helpful
15 juillet 2024
Avis spontané
Not very welcoming at the counter today…
Not very welcoming at the counter today to busy talking about how people pay for goods and what payment methods they use. This is very unfortunate and unprofessional behaviour for your staff to discuss how paying customers are paying for items they order online go collect in store . This level of unprofessional behaviour would make me not shop here again
27 juin 2024
Avis spontané
Staff members friendly and helpful and…
Staff members friendly and helpful and helped with my finding and purchasing of item
27 juin 2024
Avis spontané
Perfect experience
Perfect experience, right through from ordering to collecting. THANL YOU!
12 juin 2024
Avis spontané
Online order easy
I ordered plant pots online but couldn't get out. My daughter collected them for me after I sent her the details. She said that all went smoothly. Staff are always helpful and polite.
10 juin 2024
Avis spontané
Always very efficient in Clitheroe
Always very efficient in Clitheroe and a nice young man helped me put my stuff in the car
10 juin 2024
Avis spontané
Easy ,fast ordering to local store
Easy ,fast ordering to local store.
In store, straight to check out and collected it in 2 minutes.
Excellent.
4 juin 2024
Avis spontané
The item was easy to find because I had…
The item was easy to find because I had already bought one before and ordering with Homebase was easy
26 mai 2024
Easy to order and collect.
24 mai 2024
Avis spontané
The lawnmower I ordered was waiting for…
The lawnmower I ordered was waiting for me behind the customer services desk. I paid on line order and collect, and joined up to Homebase emailing system to get 10% discount on my first order so my lawnmower was easy to assemble and worker fantastically well on my little lawn. Only cost me £45 in total. I’m very happy!!
17 mai 2024
Avis spontané
Anne was brilliant!
I needed a few items - slug pellets, fly spray, new spray replacement for my hose pipe and watering can. Anne (Clitheroe branch) was filling shelves near the slug pellets and helped me with my purchase, she also got the price for the hose attachment, and showed me where the watering cans were. I went to choose some garden compost and then guess who was on the checkout when I went to pay for everything? Yes, Anne. She took my payment and promptly went with me to my car and lifted the compost into my car boot! Fantastic member of staff! She’s helpful and personable and a credit to Clitheroe Homebase.
7 mai 2024
Avis spontané
Réponse de Homebase - Clitheroe
Hello Peter,
Thank you for your review, we're sorry that the service at store wasn't as high as we expect it to be.
Kind Regards
Team Homebase
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.