Homebase - Dublin Nutgrove Avis 

28
TrustScore 3.5 sur 5

3,7

Nutgrove Retail Park, Nutgrove Avenue, D14 N611 Rathfarnam, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Always a pleasure to go in.Great variety in strimmers and hedge trimmers.Been a customer for many years.All staff very helpful esp checkout and Caroline who is always so efficient and cheerful and t... Voir plus

Noté 1 sur 5 étoiles

Homebase are closing down in Ireland and have been advertising 20% off everything in store, however prices on everything thing have been inflated. In some cases the price is jacked up by 100%! Batteri... Voir plus

Noté 5 sur 5 étoiles

We recently had a new kitchen and flooring throughout the house done by homebase. There were definitely a few "bleps" ! To say the least but Andrew the assistant manager in nutgrove homebase saved the... Voir plus

Noté 5 sur 5 étoiles

I used to think that Woodies was a better provider of services, however upon reflection it has been made clear to me that Hombase Nutgrove is far superior. Thank you Andrew for opening my eyes and all... Voir plus


À propos de l'entreprise

  1. Magasin de rénovation
  2. Magasin d'articles de salle de bains
  3. Magasin de bricolage
  4. Magasin de meubles
  5. Jardinerie
  6. Magasin de meubles de cuisine

À propos de Homebase - Dublin Nutgrove

Écrit par l'entreprise

Homebase

Écrit par l'entreprise

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Coordonnées de contact

  • Nutgrove Retail Park, Nutgrove Avenue, D14 N611, Rathfarnam, Royaume-Uni

  • 0149 16118

3,7

Moyen

TrustScore 3.5 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 34 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,7

Tous les avis

(28)

670 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Homebase Nutgrove Good Store Great Staff…

Always a pleasure to go in.Great variety in strimmers and hedge trimmers.Been a customer for many years.All staff very helpful esp checkout and Caroline who is always so efficient and cheerful and the staff member in wheelchair also.
Sorry to see it go but I hope the staff continue with new group
Tom C

11 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Homebase is Better

I used to think that Woodies was a better provider of services, however upon reflection it has been made clear to me that Hombase Nutgrove is far superior. Thank you Andrew for opening my eyes and allowing me to see the error of my ways. 🫡

19 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible experience in store today

Terrible experience in store today , over heard two colleagues talking about theyre weekend of coke and alcohol binging when I searched for a manager I was informed this was one of them , evan and conor did not find I was correct in my distaste at their conversation but found it amusing , I was called a Karen as I walked away and could hear them cackling, I always thought homesbase to be a family friendly store , well not anymore

8 novembre 2024
Avis spontané
Logo de Homebase - Dublin Nutgrove

Réponse de Homebase - Dublin Nutgrove

Hi Karen​, 

Thanks for your feedback. We're sorry to hear that you've had a disappointing experience. We've tried to get in touch with the details provided but unfortunately have been unable to do this. Please could you reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) so we can review this further for you.

Thanks,

Team Homebase

Noté 3 sur 5 étoiles

good company

3 juillet 2024
Avis spontané
Logo de Homebase - Dublin Nutgrove

Réponse de Homebase - Dublin Nutgrove

Hi Russell​, 

We pride ourselves on our customer service so really appreciate your feedback. If there’s anything we could have done to make your experience a 5* one, please update your review to let us know 😊 

Thanks,
Team Homebase

Noté 1 sur 5 étoiles

have spent over an hour trying to order…

have spent over an hour trying to order something online {from Nutgrove, where I have often shopped in person and found staff to be wonderful } but website does not appear to cater for Ireland. !! Found no work-around. Got it from screwfix instead - ciaran

27 juin 2024
Avis spontané
Logo de Homebase - Dublin Nutgrove

Réponse de Homebase - Dublin Nutgrove

Hi Ciaran,
We're sorry to let you down on this occasion.
At the moment we are unable to offer click and collect or delivery in Southern Ireland.
Many Thanks
Team Homebase

Noté 1 sur 5 étoiles

No Irish focused website

No Irish focused website, no one answers the phone in store (Nutgrove), online chat could not help either, no email for the local branch. Clearly not customer focused or hungry for business, which is now gone elsewhere

31 mai 2024
Avis spontané
Logo de Homebase - Dublin Nutgrove

Réponse de Homebase - Dublin Nutgrove

Hi Colin,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Noté 5 sur 5 étoiles

Conor The Hero of Nutgrove!

Conor in the nutgrove store in Dublin was an absolute champion. Saturday evening and was the most helpful person along with the rest of the staff on shift with him. The personification of customer service!

25 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Superlative service from Conor

Superlative service from Conor. He saw I was looking for something and brought me straight to the relevant section providing all the pros and cons for garden power tools. Caroline at the till also very helpful. Thank you. Dave Hennessy.

17 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

why when I look to buy anything online…

why when I look to buy anything online from a Homebase store in Ireland the prices are quoted in sterling surely this is against the law.

20 mai 2024
Avis spontané
Logo de Homebase - Dublin Nutgrove

Réponse de Homebase - Dublin Nutgrove

Hi Mick,

Unfortunately our website does not have the capacity to show all the prices in euro, this is something we are looking into with our web team. We're sorry for any inconvenience caused.

Kind Regards

Team Homebase

Noté 5 sur 5 étoiles

Faultless experience

Faultless experience, spent a fortune on so many things and Andrew the assistant manager couldn't have been better 11 out of 10

3 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great customer service throughout

We recently had a new kitchen and flooring throughout the house done by homebase. There were definitely a few "bleps" ! To say the least but Andrew the assistant manager in nutgrove homebase saved the day. He was always on the ball, a great communicator, always followed up on everything we needed, a great problem solver and definitely got us through the process where we had some challenges!! Andrew is definitely the go too person if there are any problems!! And we are very happy with our new kitchen and floors! Thank you Andrew - - Eimear & Mark Rathfarnham

11 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Never agsin

I just visited Nutgrove Dublin. I am an older woman. I had no cash for trolley. Woman on desk said she couldn’t release one for me. She said there’s a flat bed one free. I said well I need help. 3 bags of 50 litres compost. I said can someone get that for me. She said no you bring in the trolley first. With great difficulty-steerage bad- I got the trolley. Nice young red haired lad helped me. I paid and he waited outside. Said you had to pull the trolley in reverse. Never again. She wasn’t apologetic in any way

30 avril 2024
Avis spontané
Logo de Homebase - Dublin Nutgrove

Réponse de Homebase - Dublin Nutgrove

Hi Gemma​, 

We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention. We have shared your feedback with the store manager to fully review with the team, should you wish to discuss this further please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) with Ref: 1942591 FAO Gemma in the subject line and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Noté 5 sur 5 étoiles

great shop

was in the shop today just passing through and ended up with full trolley of plants and stuff for garden. selection is amazing, even got strawberries to hang in a basket. the young guy on tools was very helpful in getting me a trolley

29 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

There are no staff to assist when…

There are no staff to assist when looking for things. The garden section is the saddest I’ve ever seen; all the plants are dying; it’s not due to the cold, no one is watering & maintaining the area

29 avril 2024
Avis spontané
Logo de Homebase - Dublin Nutgrove

Réponse de Homebase - Dublin Nutgrove

Hi Beatrice​,

Thanks for bringing this to our attention. We’re sorry to hear of your disappointing experience instore. Feedback like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new?) if you would like to discuss this further.

Team Homebase

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