Homebase - Huntingdon Avis 

The watering can was very dented, looked like someone had been playing football with it. No more in the store even though the stock list says there was. Asked for refund. This wouldn’t work for online refund so finally they agreed to refund in store. Not the best use of 20 minutes of my time!

Easy ordering on line. Quick communication to say my item was ready.Straight to the collection point very helpful, polite and professional lady served me.

Sorted out a faulty part for me. Was expecting them to want me to pack everything up and get it back to them,but they sorted it in minutes.

Ordered a couple of lamps to collect in store, items arrived on time and the collection process was easy. Staff member who served me was friendly and efficient.

Went into store for help with our two sets of Christmas lights not matching, staff were so helpful. Hayley was fab & solved our problem quickly and efficiently.

Excellent service from online order to collection within the hour! The product was exactly what I was looking for and at a clearance price - couldn’t ask for anymore!

Very impressed with quality of service by Hayley at the Huntington store whilst returning a couple of items. Also the assistance from her colleague - do not know his name. On my original visit, I received excellent service from the staff.

Great click and collect service at Huntingdon always

Visited the Huntingdon, Cambs store today. We had help from an excellent person called Oliver, who could not have been more helpful and also offering advice to us. He gave us a choice of products. Oliver had a natural, not forced approached, that made us feel, we were getting the best possible advice, rather than being led to purchase products, that really does make a difference to customers. Thank you so much for your assistance.

Easy to order and easy to collect from friendly staff.

The lady who was serving me today on the till Harjinder no good morning how may I help you.
Greeted to a very unpleasant member staff.
Manors go along way

The lady who helped us so helpful and so happy and a pleasure to talk to

Service was excellent, very helpful,

Easy to buy and click n collect on line .

Found what I needed very easily, staff friendly.

Easy to order, efficient pick up, assistance excellent, man took them to my car and put them in for me.

Called into store to return a faulty kitchen tap which was still under warranty. I had already purchased a replacement tap and a refund was agreed....no hassle. Excellent!!

I ordered goods via click and collect at approx 4:30pm but received no confirmation they were ready to collect before 8pm closing. Next day I had to phone 3 times (all operatives were busy the first two attempts) before getting through mid-morning and being told my goods were ready.

Ordered items were available quickly. The member of staff who assisted me at the click and collect counter was friendly and helpful. They even helped carry the items to my car.

The products ordered are all fantastic and I am really happy with them.

Quick, easy collection