Ordering and getting items all ok. But after doing painting found out that 2 tins of paint were over. Problem starts now !!! You cannot take back any any items unused unopened not required at al... Voir plus
Établissement
Changer d'établissementUnit 5, Brooks Road, BN7 2BY Lewes, East Sussex, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was looking for a small hack saw to finish a job. Alan came to my rescue. His knowledge of the tools was exactly what I needed. Alan went above and beyond. Often I have come into this store and the... Voir plus
We worked with Sam Jordan (in Lewes) to design & deliver our kitchen. This was a rather lengthy process on our side because of us not knowing what to do with walls in the house and not knowing our... Voir plus
All the products I wanted for decorating were in stock and there was an offer on Dulux paint. The order was ready soon after I had paid online and the guy on the counter next day produced it and wishe... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Lewes
Écrit par l'entreprise
Homebase
Écrit par l'entreprise
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Unit 5, Brooks Road, BN7 2BY, Lewes, East Sussex, Royaume-Uni
- 0345 640 7629
4,5
Excellent
92 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 22 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordering and getting items all ok.
Ordering and getting items all ok.
But after doing painting found out that 2 tins of paint were over. Problem starts now !!!
You cannot take back any any items unused unopened not required at all. So I have new pots of painting don't need.
They homebase won't take back, or exchange, or refund.
I'm not very happy at all on this situation I hope the people above the shop floor are reading this !!!!
I'm probably not the only one out there having issues with them!!!!
Please advise.
20 novembre 2024
Avis spontané
Easy to place order and collect
1 décembre 2024
Avis spontané
Quick easy service
Quick easy service.
The staff were polite and really nice
Great experience
7 novembre 2024
Avis spontané
Online it's very simple and easy to do.
Online it's very simple and easy to do.
If you know what you want and don't need to look at the products then I would recommend it.
27 octobre 2024
Avis spontané
Unfortunately the 2 bags were split so…
Unfortunately the 2 bags were split so we had to go and get 2 replacement bags
24 octobre 2024
Avis spontané
Réponse de Homebase - Lewes
Hi Steven,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
All the products I wanted for…
All the products I wanted for decorating were in stock and there was an offer on Dulux paint. The order was ready soon after I had paid online and the guy on the counter next day produced it and wished me luck carrying it home on my bike.
11 octobre 2024
Avis spontané
Jo and her staff went the extra mile…
Jo and her staff went the extra mile today!
10 octobre 2024
Avis spontané
Click and collect order
I ordered something to collect in the store. There was no queue so I got served straight away. My order was packed in a massive outer box which was too big to carry, so the shop assistant cut it open so I could just have the item itself which was much smaller. He was friendly and polite.
29 septembre 2024
Chloe - kitchen design
Chloe helped us design our new kitchen. She was great at listening to what we wanted and was able to provide advice and solutions. She was also very patient when we kept changing our mind. Amazing customer service.
2 octobre 2024
Avis spontané
Great service
Great service, ordering simple, service at Lewes Homebase first class, thank you. I am happy with the garden shredder, does what it is supposed to.
29 septembre 2024
Avis spontané
Order ready quickly, incomplete though
Order ready quickly but the store did not give me all items so had to make the trip again. Frustrating
5 septembre 2024
Avis spontané
Réponse de Homebase - Lewes
Hi Consumer,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Purchased haven’t even put together and…
Purchased haven’t even put together and they are half price took items back refunded the difference
8 septembre 2024
Réponse de Homebase - Lewes
Hi Dawn,
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) with “FAO Amy” in the subject line, and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
I was served in store yesterday by the…
I was served in store yesterday by the delightful char Leigh , as usual she was polite , friendly , attentive and happy in what she’s doing , always a pleasure to see her in store , Thankyou charleigh
11 septembre 2024
Avis spontané
Easy to order and collect
Easy to order and collect. The email and reminder text both say don't forget to take ID with you - but when you arrive in store they just ask for your name. Why not alter the email and text to reflect reality?
7 septembre 2024
Avis spontané
Quick and easy pickup for 2 x 175 ltr…
Quick and easy pickup for 2 x 175 ltr heavy duty storage trunks.
5 septembre 2024
Avis spontané
Brilliant customer service,freindly…
Brilliant customer service,freindly polite and helpful staff…Homebase lewes keep smashing it!!
5 septembre 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.