Absolutely brilliant a young lady assisted in loading my car which I refused as I’m a gentleman lol but she insisted Can’t fault the staff before I ordered it all I went a few times and the staff wa... Voir plus
Établissement
Changer d'établissementThree Lakes Retail Park, Bawtry Road, YO8 8NB Selby, GB
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Lisez les avis des autres
It's good to click and collect bags of compost ready to go and they put em your car for you excellent service
We ordered a House Beautiful kitchen designed by a Homebase designer. Some of the units did not fit and different units supplied. 19 door and drawer fronts were out of tolerance. The initial delivery... Voir plus
L'entreprise a répondu
Amazing 👏 service by Chris Patrisse at the Selby Homebase. He is has gone above and beyond to accommodate a tricky design for a kitchen. He is kind, professional and really cares about his customers.... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Selby
Écrit par l'entreprise
Homebase
Écrit par l'entreprise

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Three Lakes Retail Park, Bawtry Road, YO8 8NB, Selby, Royaume-Uni
- 0345 640 7263
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 18 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Excellent job
It's good to click and collect bags of compost ready to go and they put em your car for you excellent service
Absolutely brilliant a young lady…
Absolutely brilliant a young lady assisted in loading my car which I refused as I’m a gentleman lol but she insisted
Can’t fault the staff before I ordered it all I went a few times and the staff was extremely helpful
Good in all aspects
Good price, stock figures correct, very pleasant service.
Ordered cushions online
Ordered cushions online, to click & collect, very easy & and straightforward. Received a text, they were ready to collect the next day.
Click and collect ....
Real easy process..... great price...buy 1 get 1 half price on Dulux paint.
Assistant very helpful every thing…
Assistant very helpful every thing ready there to collect straight away
All items undamaged and stored…
All items undamaged and stored carefully ready for collection.
Order was waiting when I arrived.
Very happy with the online ordering service; very efficient and easy to negotiate ; I’ll definitely be using it again.
Thank you.
Very helpful and efficient member of…
Very helpful and efficient member of staff
Selby homebase 20 miles away and no tiles in stock!.
Went to Selby homebase 20 miles away for your basic 150mm x 150mm white tiles, got to the tile ilse and couldn't find them, asked a employee who was putting stuff back on the shelves if there was any in the back, he took the number and went to ask someone at the tills, he came back, and said I'd have to order them, he pointed to the click and collect and said you can do it over there, he was a nice young man who was shy I think, but it was helpfull. Went to the c&c and after a while a man turned up and after taking the number said it would take 5-6 weeks!, I laughed at this, he then said it could be Friday as that's the tile delivery day, but if it's not on that one it will be on the next and so on, told him not to bother, I'd get some from somewhere else. That was a silly way of doing ordering!.

Réponse de Homebase - Selby
The store staff led by Dan are always…
The store staff led by Dan are always pleasant and obliging.
Ordering on line hassle free,as to be expected from a major player in the DIY supply.
House Beautiful kitchen was an ugly experience…
We ordered a House Beautiful kitchen designed by a Homebase designer. Some of the units did not fit and different units supplied. 19 door and drawer fronts were out of tolerance. The initial delivery took place on 17 May and the kitchen was completed in late August, so we were without a proper kitchen for 3 months and had to pay an additional £1600 in fitter's costs to replace all the faulty units. Homebase offered us a miserable £300 compensation. They are a disgrace and should be banned from operating.
They responded by saying that the file was closed.

Réponse de Homebase - Selby
A Smooth efficient service.
A Smooth efficient service.
Ordered and paid on line for kitchen bin.
No waiting at the pick up desk pleasant efficient member of staff.
Very friendly staff
Very friendly staff. Quick service. A great store.
Very quick and served with a smile at…
Very quick and served with a smile at Selby 👍
Click and collect order
Click and collect order sorted on arrival, excellent service.
Once ordered I was kept updated on the…
Once ordered I was kept updated on the state of my order through to my collection date
Great customer service
Ordered to click and collect. My order was on a trolley very helpful staff member offered to help me take to my car.
Excellent service
From placing my order, I was kept informed of the date/ delivery etc.
Putting together it was myself and daughter, which we found very easy. Really pleased with my purchase.
Sale items
I ordered the items online to have delivered to store, the only downside was that one item came one day and the next came the next day so ment I made two journeys, would of been better if they had informed me when they had both was in stock.
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