Sadly 19 of the 25 tiles were found to be broken after I had taken out the first 6 good ones. The damage indicated the box had been dropped at the original warehouse, not by the courier, who used a se... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 A, Linden Park Road, TN2 5QL Tunbridge Wells, Kent, GB
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Lisez les avis des autres
My order was ready to collect very quickly after ordering.. When I arrived at the store to get my order I was served by a friendly member of staff. She was able to find my order quickly. The whole tr... Voir plus
Throughout the Tunbridge Wells store we found the staff exceptionally helpful. In the plants area the lady staff member was so knowledgeable and courteous. The gentleman at the door similarly helped u... Voir plus
I regularly visit Homebase in Tunbridge Wells (Linden Park Road) and am often served by a lady called Shelly (Operator number 232928). She is always helpful and cheery. Great customer service attitude... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Tunbridge Wells
Écrit par l'entreprise
Homebase
Écrit par l'entreprise
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Unit 1 A, Linden Park Road, TN2 5QL, Tunbridge Wells, Kent, Royaume-Uni
- 0345 640 7071
4,4
Excellent
67 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 34 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very speedy order delivered to store
Very speedy order delivered to store. Thanks. Staff are always friendly and helpful.
9 novembre 2024
Very helpful as always
Very helpful as always, I really depend on this store
5 novembre 2024
Avis spontané
My order was ready to collect very…
My order was ready to collect very quickly after ordering.. When I arrived at the store to get my order I was served by a friendly member of staff. She was able to find my order quickly.
The whole transaction was trouble free . Well done Homebase.
10 novembre 2024
Avis spontané
Sadly 19 of the 25 tiles were found to…
Sadly 19 of the 25 tiles were found to be broken after I had taken out the first 6 good ones. The damage indicated the box had been dropped at the original warehouse, not by the courier, who used a second box and packing in between. The local Homebase gave me a refund without hesitation.
19 octobre 2024
Réponse de Homebase - Tunbridge Wells
Hi John,
We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Fantastic customer service
Today I went to buy logs and asked if someone could carry them to the car. The lady at the till was very kind and called for someone to do this. Within seconds George arrived and took all 5 bags to my car. He placed them carefully in the car and was extremely polite. Fantastic customer service. Thank you.
14 octobre 2024
Avis spontané
Holly at Tunbridge Wells.
Holly at Tunbridge Wells branch was very friendly and very helpful.
8 octobre 2024
Avis spontané
So easy to just pop in and collect
So easy to just pop in and collect. Parked right outside. No wait. Friendly staff.
4 octobre 2024
Avis spontané
Great customer service
I regularly visit Homebase in Tunbridge Wells (Linden Park Road) and am often served by a lady called Shelly (Operator number 232928). She is always helpful and cheery. Great customer service attitude and a pleasure to talk to.
3 octobre 2024
Avis spontané
Friendly
Friendly, fast service ( click and collect )
I've visited the Tunbridge Wells store a couple of times recently and received the same high standard of service both times. Thank you.
30 septembre 2024
Avis spontané
Very good price for bird fat balls &…
Very good price for bird fat balls & efficient service at the till by Amari.000071000200037225
28 septembre 2024
Avis spontané
Shelley was extremely helpful as she…
Shelley was extremely helpful as she made arrangements to check the stockroom for the items I wanted. Very polite and helpful.
26 septembre 2024
Avis spontané
Above and beyond
Above and beyond. They carried the heavy flatpack cabinet to my car
21 septembre 2024
Avis spontané
Helpful and friendly
Helpful and friendly
Shelly was very happy and friendly and got my things for me quickly. Good service and items great.
20 septembre 2024
Avis spontané
Item delivered in a timely manner.
7 septembre 2024
Great for Click & Collect.
Really easy & straightforward to do a “Click & Collect”, which was confirmed as ready for collection within 30 minutes! Also the member of staff at the store when collecting was most pleasant, friendly, & helpful.
15 septembre 2024
Avis spontané
Very helpful George
The very helpful George made sure I was looking in the right place for the paint I needed by brand and finish, even made sure I had the brushes and equipment I needed for the job. Very knowledgeable and helpful with a beaming smile!
5 septembre 2024
Avis spontané
Not many staff in store but kami on the…
Not many staff in store but kami on the till was very helpful . Found what I was looking for and had help from another lady to carry it to my car. Store was clean and tidy and I'm loving the new products in store.
10 septembre 2024
Avis spontané
Efficient stsff
29 août 2024
Avis spontané
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