Just built a Marlborough gas lift storage bed from Homeplus furniture. Fantastic quality and over the moon with it. I needed some help with a few things so I rang customer services in Sheerness. I spo... Voir plus
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Just built a Marlborough gas lift storage bed from Homeplus furniture. Fantastic quality and over the moon with it. I needed some help with a few things so I rang customer services in Sheerness. I spo... Voir plus
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The furniture is good quality and it arrived when I was told it would. Some of the items were out of stock when I ordered them and they phoned to see if I wanted the in-stock items delivered immediate... Voir plus
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Ordered one of Homeplus Furniture coffee tables. Updated every step of the way from order to delivery. Beautiful item delivered with care, as arranged by very friendly and helpful delivery team. Could... Voir plus
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What made my experience great was the customer service I experienced at the Maidstone shop who were very helpful and had great recommendations for what I required.I wasn't felt rushed in making d... Voir plus
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HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
Écrit par l'entreprise

46 County Square, TN231YE, Ashford, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Bought a teak bench with cushion, choice of colours, went for green. Really pleased with the quality of both, easy to assemble and sturdy. Delivery took a few days, company kept in touch. Delivery cost was £35 but the price including delivery was still highly competitive. Very pleased overall, would recommend

Réponse de HomePlus Furniture
Great experience so easy to order and pay . Delivery was on time by 2 lovely chaps

Réponse de HomePlus Furniture
Really professional service from start to finish. I placed my order on line. Within an hour or so I got a phone call to arrange my delivery. Day of delivery my piece of furniture was delivered. Guys delivering very helpful placed it exactly where asked. It was packed really good so furniture was protected. Once unwrapped and in location the quality of my cabinet is really good. Would highly recommend.

Réponse de HomePlus Furniture
Absolutely love the Gloucester furniture.
Had a couple of hiccups but it was sorted very quickly. Vicky in the office was brilliant. Such a caring lady. So helpful. She went above and beyond to sort my furniture for me. I most definitely would recommend homeplus furniture. I've seen a dining room table and chairs I would like once I've paid for my living room furniture. Both times the delivery guys have been respectful of my home. Thank you.

Réponse de HomePlus Furniture
Very good the furniture was delayed by about 3 weeks but they kept us informed. The actual tall boy is a beautiful quality and around £160 cheaper than other suppliers . Really pleased with it .

Réponse de HomePlus Furniture
Fantastic experience. Sammie who served us was extremely helpful

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Product was delivered quickly and as expected, whereas some other suppliers of the same product couldn’t deliver it for four weeks

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Lovely and strong table good size for my small bed room. I love oak furniture more enjoy with my makeup in the morning. Quick delivery thank you.

Réponse de HomePlus Furniture
Was kept informed of delivery all way through,only just over 1 week from ordering.Delivery people excellent,friendly and very helpful. Furniture as described in good condition,my only disappointment was that the drawers are very small.

Réponse de HomePlus Furniture
Table base was scratched. I contacted them with close up pictures but they wanted more ?? I explained what I sent was the damaged part and couldn’t give them anything else different. The scratches were small and to anyone else looking they would never notice. However a new item should be perfect. After a lot of backwards and forwards I asked if they’d consider a small refund as packaging it up to send back would have been a nightmare. Eventually they agreed and I accepted. Customer service were always very polite and quick to respond but were asking the impossible . A photo is a photo. I sent 3 or 4 all close up and you couldn’t miss the damage. However all ended well and I do have to say the table is an amazing piece of excellent quality furniture. Difficult to assemble though !

Réponse de HomePlus Furniture
The bench I ordered was a good price so I was pleased to see it was made of high quality teak when it arrived

Réponse de HomePlus Furniture
We were really pleased with the TV cabinet which we ordered which arrived well packaged and unmarked and the whole process was dealt with very efficiently by HomePlus Furniture and we wouldn't hesitate to shop with them again in the future

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Outstanding quality of the piece of furniture. Great service and communication. Really impressed and happy with my purchase! Definitely will be coming back.

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Straightforward ordering. Informed me of delivery updates. Would use again.

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Homelplus furniture is great .my item was delivered on time kept me informed ,delivery guys were very polite, put my item were i wanted it as for my sideboard it is beautiful, would highly recommend .

Réponse de HomePlus Furniture
Fantastic shop with very reasonable prices including delivery

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The stuff is amazing and the staff are so helpful
Highly recommended

Réponse de HomePlus Furniture
My partner and I visited the Ashford store this weekend, and had an amazing experience. We saw some beautiful bedroom furniture for a great price and purchased almost all of the set. The customer service was impressive, we were made to feel very valued as customers, and the whole experience was fantastic. Thanks so much for your assistance in our purchase, we cannot wait for our bedroom to be transformed with the gorgeous furniture we are having delivered next week!

Réponse de HomePlus Furniture
We recently brought a bedroom furniture set and 6 seat garden set from home plus. The quality of the items is amazing. Customer services was great, delivery was really quick and a really brilliant price. We will be going back when more needed/wanted.

Réponse de HomePlus Furniture
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