HomePlus Furniture Avis 

2 255
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service. Huge choice of products in the shop. Sales assistant was very helpful in choosing the right mattress. We were kept informed on the progress of the order and delivery. 24 hrs befo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just built a Marlborough gas lift storage bed from Homeplus furniture. Fantastic quality and over the moon with it. I needed some help with a few things so I rang customer services in Sheerness. I spo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered one of Homeplus Furniture coffee tables. Updated every step of the way from order to delivery. Beautiful item delivered with care, as arranged by very friendly and helpful delivery team. Could... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The furniture is good quality and it arrived when I was told it would. Some of the items were out of stock when I ordered them and they phoned to see if I wanted the in-stock items delivered immediate... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Magasin de meubles de salon

Écrit par l'entreprise

HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.

Écrit par l'entreprise

Family
At HomePlus Furniture we have family at the heart of everything we do, working exclusively with family based suppliers we have been supplying homes in Kent and surrounding areas with the highest quality Oak and hardwood furniture at competitive prices for the past 30 years.
Quality
Our carefully selected ranges offer the best in quality and style. No piece of our handcrafted wooden furniture is the same, varying in shades, pattern and knotholes – it’s the small things that count. At HomePlus Furniture we work hard sourcing only the highest quality products from around the world straight into your household.
Unbeatable Value
We're able to offer unbelievable value on all our products, with up to 80% off the high street price!
Customer Service
We take great pride in delivering the highest quality service to all our customers throughout their experience with us.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(2 255)

272 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Outstanding Customer Service

I ordered 2 items from the Frances range, both delivered very promptly and absolutely love them. They were slightly darker than the image on the website, but I could have requested a sample before ordering.
I contacted them a couple of times before delivery and their customer service team are awesome.
Will definitely look at their website again if I need any more furniture .

24 février 2026
Avis spontané
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Réponse de HomePlus Furniture

Hello Tracy, thank you so much for your kind words! We’re so pleased to hear that you love your Frances range items and that our team was able to help along the way. We really appreciate your feedback about the colour, requesting a sample is always a good idea. We look forward to welcoming you back for more furniture in the future! Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

Vicky was very helpful and polite our…

Vicky was very helpful and polite our product turned up promptly we have know ordered more thanks

12 février 2026
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Réponse de HomePlus Furniture

Hello Lynne, thank you for your great feedback! We're happy to hear that Vicky was helpful and polite and that your order arrived promptly. We really appreciate your continued support and are pleased you've chosen to order more. If there's ever anything else we can help with, please don't hesitate to get in touch. Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

Our second purchase from this company…

Our second purchase from this company and it all went to plan and delivered exactly when they said.

10 février 2026
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Réponse de HomePlus Furniture

Hello Paul, thank you for your kind review, we truly appreciate your continued support. We’re pleased to hear that everything went to plan and your delivery arrived exactly as promised. We look forward to assisting you again in the future. Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

"Exceptional service from start to…

"Exceptional service from start to finish. Sammy and Rachel were both incredibly helpful and knowledgeable, making the whole furniture-buying experience smooth and stress-free. They took the time to answer questions and offered great advice without any pressure. Really impressed with the level of customer care — thank you both!”

14 février 2026
Avis spontané
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Réponse de HomePlus Furniture

Hello Melissa, thank you so much for your kind words! We’re so pleased to hear that Sammy and Rachel made your furniture buying experience smooth and stress free. We’ll be sure to pass on your praise, it’s great to know their support and advice made a difference. We really appreciate you sharing your feedback. Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

A good quality product

A good quality product, delivered promptly and well packaged to protect it. A change not to have to assemble a piece of furniture!

5 février 2026
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Réponse de HomePlus Furniture

Hello Jonathan, thank you so much for your kind review! We’re pleased to hear that you’re happy with the quality of your product and that it was delivered safely and promptly. We’re especially glad you appreciated receiving it fully assembled, we always aim to make things as easy as possible for our customers. We really appreciate your feedback and hope you continue to enjoy your new furniture! Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

Excellent service and product good…

Excellent service and product good quality and just what I hoped for .

3 février 2026
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Réponse de HomePlus Furniture

Hello Mrs Whitehorn, thank you so much for your lovely feedback. We’re happy to hear you’re pleased with both the service and the quality of your product, it's great to know it was just what you hoped for. We truly appreciate you taking the time to share your experience. Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

Great communication and a very nice…

Great communication and a very nice coffee table, over the moon with it

3 février 2026
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Réponse de HomePlus Furniture

Hello Peter, thank you so much for your kind feedback. We’re delighted to hear that you’re over the moon with your Teak Root coffee table and that you found our communication clear and helpful throughout. We really appreciate you taking the time to share your experience. Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

Really good price

Really good price
very good communication for the company from start to finish really pleased with everything they contacted me by phone the day before delivery and then 10 mins before the arrival care with entry of the house

3 février 2026
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Réponse de HomePlus Furniture

Hello Tracey, thank you for your fantastic feedback. We’re pleased to hear that you were happy with the price and found our communication helpful from start to finish. It’s great to know that our delivery team’s care and updates made a positive difference, and we truly appreciate you taking the time to share your experience. Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

Great value, excellent communication, lovely piece of furniture

Nice piece of furniture, quick delivery, no complaints, would recommend the company without hesitation

27 janvier 2026
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Réponse de HomePlus Furniture

Hello Barbara, thank you for your kind words! We’re pleased to hear that you’re happy with your furniture, that delivery was quick. Your recommendation means a lot to us! Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

Easy to order

Easy to order, comunication on delivery very good, and delivery on time. Quality of the furniture very good.

27 janvier 2026
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Réponse de HomePlus Furniture

Hello, thank you for your feedback! We’re pleased to hear that ordering was easy, delivery communication was clear, and that your furniture arrived on time. We’re also pleased you’re happy with the quality and truly appreciate your recommendation. Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

Good service

Good service, would recommend

2 février 2026
Avis spontané
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Réponse de HomePlus Furniture

Hello Tenzing, thank you for taking the time to leave a review. We’re pleased to hear you were happy with the service and appreciate your recommendation .Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

Absolutely delighted with our purchase

I cannot speak highly enough of this company, we ordered Warm White Chantilly bedroom furniture and the quality is excellent. We saw similar furniture on another website and it was much more expensive. It is all fully assembled and feels really solid. The service has been great too, one of the items was slightly damaged and they quickly arranged a replacement. I would definitely recommend and would buy from them again.

20 janvier 2026
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Réponse de HomePlus Furniture

Hello Nick, thank you so much for taking the time to leave such a lovely review. We’re pleased to hear that you’re happy with your Warm White Chantilly bedroom furniture. We’re also pleased that our team was able to resolve the damaged item quickly for you, providing good service is very important to us. Thank you for your recommendation, it really does mean a lot. We hope you enjoy your furniture for many years to come. Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

Found our item online by its name after…

Found our item online by its name after we were let down by another company.
It arrived promptly even though it was from the other end of the country and was very well packaged.
It is a lovely item .
Milan sideboard.

23 janvier 2026
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Réponse de HomePlus Furniture

Hello Conrad, thank you so much for taking the time to leave your review. We’re pleased to hear that your Milan sideboard arrived promptly and was well packaged, and that you’re happy with your purchase. It’s always great to know our efforts to provide a smooth delivery and quality products are appreciated. We hope you enjoy your sideboard for years to come! Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

Efficient

Efficient. Good communication. Fast delivery. Well packaged and met all expectations.

20 janvier 2026
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Réponse de HomePlus Furniture

Hello Bev, thank you for your review. We’re pleased to hear you found our service efficient, with good communication, fast delivery, and well-packaged items. We really appreciate your feedback and look forward to serving you again in the future. Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

We bought the larder unit & it’s…

We bought the larder unit & it’s fabulous! Extremely well made & beautiful to look at! All drawers & door close nicely. I highly recommend it.
The company kept me updated all the way. Excellent service & would definitely use again.

21 janvier 2026
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Réponse de HomePlus Furniture

Hello Dawn, thank you for such a lovely review. We’re happy to hear you’re pleased with your larder unit and that you found it both beautifully made and a pleasure to use. We truly appreciate your recommendation and hope you enjoy your larder for many years to come. Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

Easy to use website

Easy to use website. Brilliant regular updates regarding delivery. Easy tracking of delivery and delivered within the time specified. Friendly and professional delivery persons. Will definitely recommend company.

20 janvier 2026
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Réponse de HomePlus Furniture

Hello Susan, thank you for your kind review. We’re pleased to hear you found our website easy to use and appreciated the regular delivery updates and tracking. It’s also great to know our delivery team were friendly and professional. We look forward to serving you again in the future. Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

Everytime i called the experience over…

Everytime i called the experience over the phone was genuine. The lady was was helpful, and polite. Companies with good service representative make it a joy to buy from.

20 janvier 2026
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Réponse de HomePlus Furniture

Hello Shofiul, thank you for your feedback. We’re pleased to hear that your phone conversations were positive and that our team member was helpful. Providing a genuine and friendly service is very important to us, so we really appreciate your kind review. Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

Samples of requested wood finish…

Samples of requested wood finish arrived promptly. Good service.

7 janvier 2026
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Réponse de HomePlus Furniture

Hello Dave, thank you for your feedback. We’re pleased to hear your wood samples arrived promptly and that you were happy with the service. We appreciate you taking the time to share your experience. Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

Easy ordering and good communication…

Easy ordering and good communication regarding delivery

16 janvier 2026
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Réponse de HomePlus Furniture

Hello Val, thank you for your feedback! We’re glad to hear that you found the ordering process easy and that our communication regarding delivery was good. We appreciate you leaving a review. Best regards HomePlus Furniture

Noté 5 sur 5 étoiles

The quality of the furniture is…

The quality of the furniture is excellent and we are very pleased with our sideboard. This didn’t take long between ordering and delivery. We would definitely use this company again

13 janvier 2026
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Réponse de HomePlus Furniture

Hello Janet, thank you for your lovely review. We’re pleased to hear you’re happy with the quality of your sideboard and our delivery times. We appreciate your support and look forward to serving you again. Best regards HomePlus Furniture

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