I am compelled to report the magic of Home Secure. Our door lock failed, we worried about extortionate charges of some locksmiths, googled the problem, identified as the gearbox, discovered the Home... Voir plus
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Ian, John and James are always very helpful. When I go to home secure or even if I call or email they always go above and beyond to help and resolve any issues or problems I have. They're knowledge o... Voir plus
Great staff and owner .quick service large catalogue of items and valuable experience of the staff in what products they sell.
⭐⭐⭐⭐⭐ Excellent experience with Home Secure from start to finish. The staff were knowledgeable, friendly, and extremely helpful with everything I needed for windows, doors, and locks. A special men... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Home Secure has been helping homeowners, tradespeople and businesses secure their properties for over 15 years. Based in Liverpool with a physical store and online shop, we've supplied over one million products to customers across the UK — from everyday door handles and window locks to specialist security hardware. We stock over 1,000 products in our warehouse across a wide range of categories, including uPVC door handles, multipoint door locks, window handles, window restrictors, door hinges, letterboxes, door knockers, escutcheons, security bolts, and more. Whether you're replacing a single handle or fitting out an entire development, we have the products and the knowledge to help. All of our products come from a carefully selected range of trusted brands, chosen for quality and reliability. Our team brings genuine expertise to every order — we don't just sell security hardware, we understand it. We offer fast UK delivery on thousands of products, with many orders dispatched the same or next working day. Our customers rate us 4.8 out of 5 on Google, based on over 320 store reviews — a reflection of the service and expertise we bring to every order. Security is what we do — and after 15 years, we're pretty good at it.
Coordonnées de contact
Home Secure, Unit 5 Brookfield Drive, L9 7AJ, Liverpool, Royaume-Uni
- info@homesecureshop.co.uk
- www.homesecureshop.co.uk
4,7
Excellent
121 avis
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A répondu à 50 % de ses avis négatifs
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Brilliant service from such a nice gentleman …
My experience was made easier in store with John helping me what a big help he was and couldn't ask for better service.
18 juin 2026
Avis spontané
John done the job i asked for great…
John done the job i asked for great customer service really helpful and a sound fella
1 juin 2026
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As usual Ian and John are always there…
As usual Ian and John are always there to help, very knowledgeable wouldn’t bother going anywhere else this place has everything I need thank you
19 juin 2026
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Brilliant lads who work there
Brilliant lads who work there. The new lad lee and Ian went above and beyond
16 juin 2026
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Always has products we need very…
Always has products we need very helpful all the time. John and Ian help me every time I need materials .. and with orders . Thankyou for your great help
16 juin 2026
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Always a good experience in shop always…
Always a good experience in shop always have anything we need, ian is always happy to help
16 juin 2026
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Great customer service x Ian was very…
Great customer service x Ian was very helpful x
15 juin 2026
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Everyone at home secure is very helpful…
Everyone at home secure is very helpful and Ian is a lovely person and always happy to help me
12 juin 2026
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Professional knowledgeable helpful …
Professional knowledgeable helpful this the destination for all your door/window requirements
All the lads are great Ian John James kev including Skai the guard dog.
12 juin 2026
Avis spontané
Always fantastic service and extremely…
Always fantastic service and extremely knowledgeable staff.
12 juin 2026
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Delivery in two of ordering which i…
Delivery in two of ordering which i thought might take longer as I ordered spares keys.
Great service 👍
Many thanks
1 juin 2026
Avis spontané
Great service
Great service - dispatched promptly, high quality lock that was easy to install. Slightly technical hitch with their website meant wasn't charged for additional keys but dispatched anyway without requesting further payment- did not expect this but very grateful. Would definitely recommend.
4 juin 2026
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Top notch
Top notch. Bought 4 locks, one with extra keys. A glitch on the website meant I wasn't charged for the extra keys, but rather than send an invoice, they sent me them free of charge. One lock had a stiff cylinder on the outside, and they replaced it no questions asked. Top notch customer service, highly recommend. Shout out to Tom.
3 juin 2026
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Excellent customer service
Excellent customer service. I had a problem with my purchase which was quickly sorted via email with Tom. The product itself is brilliant.
2 juin 2026
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Went in today and ian was very helpful
Went in today and ian was very helpful
4 juin 2026
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Brilliant customer service and very helpful web-site
A great experience all round. One of the most helpful web-sites I've come across. I was able to find the correct patio door handles and find out how to fit them really easily. They delivered them quickly and also sorted out a small issue with one of them seamlessly and without any fuss at all. Amazing customer service. I can thoroughly recommend Home Secure and I'll certainly be using them in the future.
3 juin 2026
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Looked smart compared to others
I liked the look of their cable restrictor lock, compared to others, so ordered two. I live in a tower block & if I forget to close the windows there is a risk of having the hinges strained or ripped off in the wind, so these fit the bill perfectly. Well packaged and arrived on the advised day via Evri. All good so far; I'll fit them later. Only a matter of drilling four holes; I think I can manage that😂
4 juin 2026
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I bought I euro cylinder Yale lock for…
I bought I euro cylinder Yale lock for my front door.I had some problems getting the keys in and out, contacted home secure,and they immediately sent me a replacement the next day.Exellent customer service, highly recommend company.
2 juin 2026
Avis spontané
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