From start to finish they could not have been more helpful. Right at the start they helped me understand size of drawers and doors so I was confident in my order. Unfortunately, there were some proble... Voir plus
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I have not received goods yet as have only just put in the order. However, on helpfulness, knowledge, prompt attention, I cannot fault them. Especially Scott. If the goods are anything like the servic... Voir plus
The doors arrived as expected and were a perfect match to the existing kitchen .they are extremely good quality and are packedged very well to avoid damage but the main reason to use hot doors is the... Voir plus
Seamless service, helped me find the right door and colour matching. A task I thought might take a few weeks to resolve was resolved in one visit. Aftercare checks and advise tgrough tge process.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de cuisine
- Magasin de meubles de chambre à coucher
- Cuisiniste
- Fournisseur de portes
- Magasin de rénovation
- Prestataire de réaménagement de cuisine
Écrit par l'entreprise
Hotdoors is one of the UK's leading online suppliers of replacement kitchen and bedroom doors, complete kitchens, units, worktops and matching components. Whether you're replacing a single damaged cabinet door or planning a complete kitchen renovation, we offer an extensive range of high-quality products, including made-to-measure doors, drawer fronts, units, worktops, plinths, cornice, pelmets, end panels, handles and accessories. As an internet-based company, we keep our prices competitive while providing the personal service you'd expect from a local business. Our friendly and knowledgeable team is always on hand to offer advice, answer questions and help you choose the right products for your project. If you'd prefer to see our products in person, you're also welcome to visit our Hertfordshire showroom by appointment. At Hotdoors, we're committed to quality products, competitive prices and exceptional customer service. Whether you're a homeowner, landlord, kitchen fitter or property developer, we're here to help transform your kitchen or bedroom—from one replacement cabinet door to complete kitchens and bedrooms.
Hotdoors | Kitchens, Bedrooms & Replacement Doors
Écrit par l'entreprise
- From One Cabinet Door to Complete Kitchens & Bedrooms
- Whether you're replacing a single cabinet door or designing a complete kitchen, Hotdoors offers replacement doors, made-to-measure solutions, kitchen units, worktops and matching components—all backed by friendly expert advice.
The Hotdoors Promise
Quality products. Honest advice. Friendly service. Every order matters..
At Hotdoors, we're committed to providing quality products, expert advice and friendly customer service. Whether you're replacing a single cabinet door or planning a complete kitchen, we're here to help from your first inquiry through to delivery.
Coordonnées de contact
Unit G25 Allen House, The Maltings, Station Road, CM21 9JX, Sawbridgeworth, Herts, Royaume-Uni
- 01279 883099
- CustomerService@hotdoors.co.uk
- www.hotdoors.co.uk
Transform Your Kitchen for Less
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The staff were so helpful and went the…
The staff were so helpful and went the extra mile to help with alienating my concerns and fulfilling my requirements. Excellent and friendly service.
10 juillet 2026
Avis spontané
Réponse de HotDoors.co.uk
Thank you for your fantastic review! We're so pleased you had a positive experience. Your kind words really motivate our team to continue delivering great service.
Hotdoors
Réponse de HotDoors.co.uk
Thank you for taking the time to leave us a 5-star review. We're thrilled you're happy with your experience and really appreciate your support. Hotdoors
I ordered a worktop to match my…
I ordered a worktop to match my existing in the new build I had brought, super helpful with samples and I ordered from Hotdoors and next day delivery, two deliver guys carried the worktop in and put it in the garden on a temp bench I had set up, really good no complaints
1 juin 2026
Réponse de HotDoors.co.uk
Thank you so much for your fantastic 5-star review! We're delighted to hear that we were able to help you find a worktop to match your existing one and that our sample service made the process easier. It's great to know your order arrived the very next day and that our delivery team took care to place the worktop where you needed it. We really appreciate your kind feedback and hope you enjoy your new worktop for many years to come. Thank you for choosing Hotdoors!
door sample we ordered arrived within 2…
door sample we ordered arrived within 2 days, excelent
25 juin 2026
excellent communication
25 juin 2026
Réponse de HotDoors.co.uk
Thank you for taking the time to leave us a 5-star review. We're thrilled you're happy with your experience and really appreciate your support. We look forward to seeing you again!
They couldn’t not be more helpful
They couldn’t not be more helpful.
Such a refreshing change.
Highly recommended
30 juin 2026
I was vey pleased with the sample from…
I was vey pleased with the sample from Hot doors and will be placing my order shortly.
17 juin 2026
Excellent support
Excellent support. I asked to cut the doors and they got in touch. Even though they said they couldn’t, they at least tried to see what could be done and discuss my options. Every other place just said no too bad. Doors came very quickly and in good condition. The exact same doors are sold at least 20% less than other places.
22 juin 2026
Took 25% off refund as a return
Took 25% off refund as a return. In the terms but the items sent were incorrect size
20 juin 2026
Réponse de HotDoors.co.uk
Thank you for taking the time to share your feedback. As you have stated it is in the terms and conditions that there is a restocking fee. The items sent were not the incorrect size they were the size you ordered.
Hotdoors
Everything was great except the manner…
Everything was great except the manner in which your preferred delivery company packed there truck it was a complete shambles and I was surprised nothing was damaged . I would have a stern word with them or change to a different delivery company.
20 juin 2026
Réponse de HotDoors.co.uk
Thank you for taking the time to leave us a review and for your honest feedback. We're pleased to hear that everything else about your experience was great, but we're sorry to learn about your concerns regarding the way the delivery vehicle was loaded. We take comments like this seriously and will pass your feedback on to our delivery partner so they can review their loading procedures. We're glad your order arrived safely, and we appreciate you bringing this to our attention. Thank you for choosing Hotdoors, and we hope to serve you again in the future.
I needed to Match existing doors and…
I needed to Match existing doors and was so pleased to find Hot doors had such a great choice of doors and was so pleased to get the exact matching doors
To finish my laundry room delivered in the time they had said and quality was really good would definitely recommend and use Hot Doors in the future
11 juin 2026
Réponse de HotDoors.co.uk
Thank you so much for your wonderful 5-star review! We're delighted that you were able to find the exact matching doors to complete your laundry room. It's great to hear you were pleased with the quality of the doors and that your order was delivered on time as promised. We really appreciate your recommendation and look forward to helping you with any future projects. Thank you for choosing Hotdoors!
The sample door
The sample door arrived within two days as confirmed allowing us to continue are planning uninterrupted.
15 juin 2026
Réponse de HotDoors.co.uk
Thank you for your 5-star review! We're delighted to hear that your sample door arrived within the promised two days and helped keep your project on schedule. We know how important timely deliveries are when you're planning a project, so it's great to know we met your expectations. Thank you for choosing Hotdoors, and we hope to help you again in the future!
Very helpful staff when I phoned to get…
Very helpful staff when I phoned to get advice. Prompt delivery of my door samples and colour samples. Excellent quality doors.
15 juin 2026
Réponse de HotDoors.co.uk
Thank you so much for your fantastic 5-star review! We're delighted to hear that our team was able to provide helpful advice and that your door and colour samples arrived promptly. It's especially rewarding to know you're pleased with the quality of our doors. We really appreciate your kind feedback and look forward to helping you with your project again in the future. Thank you for choosing Hotdoors!
First class service,quick delivery.
15 juin 2026
Réponse de HotDoors.co.uk
Thank you very much for your review. We are pleased you are happy with the service provided!
Hotdoors
Beware - 25% charge for returning each incorrect sized item - even if standard sized
I placed an order for an item(cupboard door) , which turned out to be the wrong size (a standard non bespoke size) Hotdoors will not refund the full amount despite the following:
It was delivered to a neighbour therefore I did not get chance to check the item,
I contacted hotdoors and was told that there would be a 25% processing cost to return - bearing in mind it was in no way damaged and never hung.
I requested a waver on the basis of re-ordering another correctly sized item, and paying for postage, to which I was told no and to refer to terms and conditions.
Very disappointed. Order with caution
16 juin 2026
Avis spontané
Réponse de HotDoors.co.uk
Thank you for your feedback. We are sorry to hear that you were disappointed with your experience.
As outlined in our Terms and Conditions, which were agreed to at the point of purchase, returns for incorrectly ordered items are subject to a 25% restocking fee. This is a standard practice across many industries, as returned items must be inspected, processed, and returned to stock before they can be resold.
While we appreciate that the item was unused, the product supplied matched the specifications that were ordered, and therefore the return falls under our standard returns policy. The delivery being accepted by a neighbour does not affect the terms agreed to when the order was placed.
Kind Regards,
The Hotdoors Team
Réponse de HotDoors.co.uk
Thank you for your fantastic 5-star review. We greatly appreciate your feedback and are pleased to know that you had a positive experience with us.
Your support means a great deal to our team, and we look forward to assisting you again in the future.
The Hotdoors Team
Excellent no problems hassle free good…
Excellent no problems hassle free good quality doors
16 septembre 2025
Réponse de HotDoors.co.uk
Thank you for your 5-star review and for choosing us. We're delighted that you had a positive experience and appreciate you taking the time to share your feedback.
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