Hotel Saint Germain Avis 4

I had a wonderful stay at Hotel Relais Saint-Germain and can highly recommend it.
Special thanks to Gilles, a true professional. I had an urgent question and sent an email late at night, and I received a prompt and helpful response with a solution.

The room was spacious, clean, warm, and beautifully decorated in an authentic Parisian style, with a bathtub and a lovely view from the window. It was very quiet and comfortable, and I slept perfectly.

The breakfast was delicious and could be ordered to the room.
Overall, an excellent experience - 5 out of 5.

Perfect Service, perfect stay and high quality from breakfast to room. Also perfect loacation for a short trip to Paris - quiet place in a very vivid environmet - lot of Paris sites in walking distance. Highly recommended.

Our daughter is 100% dependent on a wheelchair. On the 23rd June she booked and prepaid a room at Hotel Saint Germain in Paris under the condition that it should be wheelchair accessible. When the hotel informed her the next day that it is not wheelchair accessible, and that her request was unconfirmed, she immediately called the hotel and informed them it was not possible for her to come. This was 16 days before the requested arrival date. Nevertheless, despite the fact that she had called the hotel immediately after she had been informed that it was not possible for her to stay there, they refuse to refund the prepayment. Even after extensive email correspondence with the hotel management, they still refuse to refund the prepayment of almost 800 euros. We have also contacted Hotels.com and they are not willing to help. In our opinion, it is a scoundrel behavior of this hotel to take advantage of this situation and refuse to refund the prepayment 16 days before the date of arrival. It seems they are much more interested in a few extra euros, than keeping a good relation to their customers. We would suggest to STAY AWAY from this hotel, and ALSO from bookings at Hotels.com who are not willing to help.

OPGELICHT DOOR DIT HOTEL - NIET AAN BEGINNEN!! EN HOUDEN ZICH NIET AAN DE CORONAMAATREGELEN HEB IK GEZIEN.

Werken met Find a Hotel (Amsterdam) en Agoda samen. Online kun je goedkoop boeken voor dit hotel, maar als je dan eenmaal een bevestiging krijgt is de prijs opeens EUR 84 hoger. Klagen geeft geen zin:
1. Find a Hotel verwijst naar Agoda (die zit in Singapore!)
2. Agoda verwijst naast hotel
3. Hotel verwijst naar Agoda

EN WIE IS HET SLACHTOFFER? DE HOTELGAST!!

Owja, en de medewerkers doen hun mondkapje gewoon af!! Dus hoezo coronamaatregelen. Ik voelde me onveilig.