We were first in touch with Katie at the Alton Branch in April regarding upgrading the kitchen and fitting out the Laundry. Katie was so helpful in seeing us right through the process. She made sure... Voir plus
L'entreprise a répondu

Unit 16, Newman Lane Industrial Estate, Alton, GU34 2QR Hampshire, South East, GB
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We were first in touch with Katie at the Alton Branch in April regarding upgrading the kitchen and fitting out the Laundry. Katie was so helpful in seeing us right through the process. She made sure... Voir plus
L'entreprise a répondu
Great friendly but professional staff with a 'can do' attitude so all good.
L'entreprise a répondu
Howdens have very kindly donated a fridge freezer to our Special Educational Needs provision for students with severe learning difficulties and complex needs at Alton College. This will support the... Voir plus
L'entreprise a répondu
Katie and Chrissy were great. My first renovation project required a new kitchen. My budget was already extremely stretched and I was not sure exactly what I wanted. Katie found some time to see me... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Unit 16, Newman Lane Industrial Estate, Alton, GU34 2QR, Hampshire, South East, Royaume-Uni
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Great friendly but professional staff with a 'can do' attitude so all good.

Réponse de Howdens - Alton
The service I have received from my local store in Alton, from Kevin and his team, has been brilliant. But trying to use your app, to be able to view prices, logging in, setting up of an account and then being told I had the wrong account, has left me feeling frustrated, confused and taken my business elsewhere were. There has been numerous visits to store to try and resolve the issues and also calls to help desk and accounts department, with out any success….!!

Réponse de Howdens - Alton
The warranty process is insane. I had items that were covered under a 10year warranty but you don't keep orders/invoices on the system over 3years. This meant I wouldn't receive a replacement straight away for door handles that had snapped and needed immediate replacements. Only option is to buy on credit and hope you refund my account.

Réponse de Howdens - Alton
Can’t praise the staff at Alton enough - great service, nothing is too much trouble. Thoroughly knowledgeable and bend over backwards to help. Kevin, John and jack - great bunch of guys, thank you.
Alan seear

Réponse de Howdens - Alton
There was a lack of available staff, I had to wait for service. Once they appeared, all good.

Réponse de Howdens - Alton
Very friendly and helpful staff and good that they do a site visit if any problems will always go to Howdens

Réponse de Howdens - Alton

Réponse de Howdens - Alton
As always excellent customer service. Delivered in a pleasant professional way. Would not go anywhere else for advice on buying insurance. Many thanks to Mat at the Alton Branch this morning.

Réponse de Howdens - Alton
Howdens have very kindly donated a fridge freezer to our Special Educational Needs provision for students with severe learning difficulties and complex needs at Alton College. This will support the delivery of our 'Plan, shop & cook lessons where students learn to shop on a budget, prevent food waste and promote awareness of safe storage of foods. Great communication and a very friendly delivery team.
A big thank you to Howdens from 'The Independence Hub'.

Réponse de Howdens - Alton
Really great experience of Howdens-Alton. Helpful, experienced kitchen designer. I was able to have time with her, designing the kitchen together and seeing the actual products. Any queries answered promptly. I am very thrilled with my new kitchen.

Réponse de Howdens - Alton
Katie and Chrissy were great.
My first renovation project required a new kitchen. My budget was already extremely stretched and I was not sure exactly what I wanted. Katie found some time to see me on the same day and designed a pretty, bijoux kitchen for the small space I had available. Wisely not trusting my measurements she popped over that afternoon to check everything and then provided a generous discount to take me over the finishing line. Thank you for the excellent service and product.

Réponse de Howdens - Alton
We have tried to order wardrobe doors x3 but each time they arrive damaged
It has cost us money to pay builders to collect them
N they are damaged!
Three times now this has happened
Originally Chrissy at Alton was going to charge us for two delivery which were damaged
I am about to order a kitchen but have serious doubts
Pat Gruber

Réponse de Howdens - Alton
We were first in touch with Katie at the Alton Branch in April regarding upgrading the kitchen and fitting out the Laundry. Katie was so helpful in seeing us right through the process. She made sure we'd considered everything and nothing was too much trouble. Whenever I needed to contact the Alton branch, the other members of staff I spoke to were friendly, polite and always helpful. I will definitely be returning here as we upgrade the rest of the house and I would highly recommend Howdens in Alton to others. It's been stress free and a pleasure.

Réponse de Howdens - Alton
From the very first time we visited Howdens in Alton, Katie Adlam was welcoming, friendly and very knowledgeable. She was able to listen to our ideas, offer guidance and alternatives and interpret them into a kitchen design that exceeded all our expectations. To then see this design through to completion was nothing short of amazing. I would highly recommend Howdens Katie you are an absolute credit to Howdens and can't thank you enough for all that you did.

Réponse de Howdens - Alton
The staff got me the best deal they could very helpful

Réponse de Howdens - Alton
Howdens have always been helpful and products usually in stock.

Réponse de Howdens - Alton
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