Recently purchased a kitchen and appliances from Howdens, Andover. Would DEFINITELY recommend. The designer, Emma, was fantastic, and really understands how a kitchen is used, rather than just how to... Voir plus
L'entreprise a répondu

Unit 9, Anton Business Park, Anton Mill Road, SP10 2NJ Hampshire, South West, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Recently purchased a kitchen and appliances from Howdens, Andover. Would DEFINITELY recommend. The designer, Emma, was fantastic, and really understands how a kitchen is used, rather than just how to... Voir plus
L'entreprise a répondu
Myself and my partner experienced the most helpful staff at the Andover branch. Sean was very knowledgeable and helped us choose the correct doors and all the fixtures needed. He also very kindly arra... Voir plus
L'entreprise a répondu
Sean on the front desk in the Andover branch is an asset to you. He knows the product range extremely well & it amazing to deal with. Also jon on the front desk & alex(manager) are on point. Good p... Voir plus
L'entreprise a répondu
HOWDENS ANDOVER. From the 1st CAD design to installation was so easy. Freddie designed the kitchen we needed with no pressure sale. We had quotes from two other companys that didn't compare. So, so ha... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Unit 9, Anton Business Park, Anton Mill Road, SP10 2NJ, Hampshire, South West, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
You always get a friendly welcome & good service from the team at Andover and prices aren’t to shabby either.

Réponse de Howdens - Andover
Alex and the team are always helpful, informative and have excellent product information. Always provide an excellent service. Never had an issue.
Keep it up.

Réponse de Howdens - Andover
Absolutely fantastic branch and employees.
Went above and beyond to help us to make sure that all our needs were met.
Would highly recommend this store!
Special thanks to Alex for all his help.

Réponse de Howdens - Andover
Been using Andover for a number of years now, top notch service and can’t fault any staff there - but the upstairs room has some really offensive music playing: I don’t mind music like that, but in a place of work and professionalism - not acceptable. Think I’ll send my customers elsewhere if they gotta hear that. Thanks Pete

Réponse de Howdens - Andover
First and only time using Howdens and would not do so again.
We were pushed into buying the kitchen units before the end of September as I was informed this would get me the best deal, the kitchen was not required until the third week of October, which meant having to store loads of kitchen units for nearly 3 weeks but thinking we were getting a good deal, we sucked it up, later to find that if we ordered in October we would have saves ourselves a fair amount of money. The sale agent didn’t even bother to make this clear to us knowing our kitchen units were not required until mid to end of October but assuming there commission was much more important,
When it came to our fitter installing the units, we ran into some issues, mainly due to the sales agent not taking on board the dimensions of the built in microwave oven meaning we were left with a horrible gap in the units, Howdens said our only option was to have a panel infill, firstly this looks terrible as it does not match the design of the rest of the units, it does not look aesthetically pleasing and not how the plans were, also due to this not being the correct size for the microwave, we are unable to fit the microwave heat dispersion strips due to not being the right size meaning everytime we open the microwave door it throws heat onto the unit and causes condensation.
Not only this problem but we were also given a mix and match of incorrect handles, meaning by the time we got the dredful looking infill and handles it was the end of October not when we had planned and paid for a fitter on certain dates.
We paid £7200 for units only for a small kitchen and have been left nothing but disappointed.
Another instance of sales agent / company greed over actually providing a good service for the customer.

Réponse de Howdens - Andover
Good service,staff very helpful.All available when I needed it.

Réponse de Howdens - Andover
Myself and my partner experienced the most helpful staff at the Andover branch. Sean was very knowledgeable and helped us choose the correct doors and all the fixtures needed. He also very kindly arranged delivery for the same day! Freddie was also very helpful, polite and courteous, and even Alex the manager was really helpful, and super friendly. Thanks all, we shall return!

Réponse de Howdens - Andover
Went into Andover branch and served by a splendid chap called Sean, he put my fears to rest and had such a calming aura. Thanks, i can fix my fridge now.

Réponse de Howdens - Andover
Quick, easy and good service. They had the product I needed, and carried it to car for me.

Réponse de Howdens - Andover

Réponse de Howdens - Andover
great sales and design team , great Trade days and crazy offers

Réponse de Howdens - Andover
Went in to andover depot, service was poor, waited for ages to be seen and then made to feel like an inconvenience. The young man (shaun I believe) could not have been less interested in us. We won't be returning that is for sure.

Réponse de Howdens - Andover
We had a few issue with the initial delivery, the team were very quick to resolve the issues, Alex, John, Martin all very helpful during the process. Items are first class quality as well

Réponse de Howdens - Andover
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.