Customer service is second to none. I know all of the staff by name and they are always very pleasant and helpful, nothing is too much trouble. The free kitchen design facility is marvelous, bringin... Voir plus
L'entreprise a répondu

Unit 2, Springfarm Industrial Estate, BT41 4NZ Northern Ireland, Northern Ireland, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Customer service is second to none. I know all of the staff by name and they are always very pleasant and helpful, nothing is too much trouble. The free kitchen design facility is marvelous, bringin... Voir plus
L'entreprise a répondu
Patrick McBride, Jordan & Owen were so very helpful in working with Howdens. They helped us configure, design, and purchase all the cabinetry & sink needed for our Mudroom / Washroom
L'entreprise a répondu
Regular customer. Location of Antrim depot is good , close to motorway and plenty of parking. Staff always friendly and helpful. I understand that is impossible for Howdens to have everything in stock... Voir plus
L'entreprise a répondu
Poor aftermarket customer service. Kitchen countertops warped after 8 months. Howdens said joiner at fault. Joiner said quality issue. Neither party would deal with issue. Now I will have to purcha... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Unit 2, Springfarm Industrial Estate, BT41 4NZ, Northern Ireland, Northern Ireland, Royaume-Uni
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Everything was in stock, Pat and the team were friendly and knowledgeable.

Réponse de Howdens - Antrim
Patrick McBride, Jordan & Owen were so very helpful in working with Howdens. They helped us configure, design, and purchase all the cabinetry & sink needed for our Mudroom / Washroom

Réponse de Howdens - Antrim
Nice and friendly people always doing the best they can to help you out, or if you need advice on materials required to carry out a job you are doing

Réponse de Howdens - Antrim
The guys from Howdens are first class staff and always so helpful to.
Antrim Depot

Réponse de Howdens - Antrim
Young lady at counter, was a great help.
Man that helped me load, also a great help.

Réponse de Howdens - Antrim
Regular customer. Location of Antrim depot is good , close to motorway and plenty of parking. Staff always friendly and helpful. I understand that is impossible for Howdens to have everything in stock but generally they will have it available within a week.

Réponse de Howdens - Antrim
our experience with our new kitchen was very pleasant, from the measuring to choosing the design to the delivery. Nothing was too much bother for these lads. Very reasonably priced. Highly recommend 👌

Réponse de Howdens - Antrim
Absolutely delighted with purchase Howdens Antrim. The team was incredibly helpful and knowledgeable, making the entire process smooth and enjoyable. Highly recommend!

Réponse de Howdens - Antrim
Customer service is second to none. I know all of the staff by name and they are always very pleasant and helpful, nothing is too much trouble. The free kitchen design facility is marvelous, bringing to life your ideas. Pricing is very competitive, selection of doors and worktops excellent and staff know their products inside out. Therefor able to advise knowledgeably on various available options.

Réponse de Howdens - Antrim
Really friendly and helpfull staff and quality products .

Réponse de Howdens - Antrim
Just joined the Howden’s customer base got four units to finished of our new house we bought brilliant place place could not believe it when I bought the units the doors and hinges all came with it ,,,, absolutely brilliant place we have a utility room which I was going to put shelves up but now I am going to do it up with new units and work top still getting over the cost went to B&Q and walked out again as they could not match Howden’s prices really happy with my purchase ,,, ps staff absolutely fantastic to deal with ,,Ref Antrim Branch Northern Ireland regards john Moore

Réponse de Howdens - Antrim
Great experience
Service was fast and easy account setup for me. Everything at hand thank you

Réponse de Howdens - Antrim
As always the staff at Antrim are excellent with good advice and product knowledge. Very helpful.

Réponse de Howdens - Antrim
Very helpful, friendly and knowledgeable staff. Good products at a reasonable price.

Réponse de Howdens - Antrim
Because we love the guys in the shop especially Pat who looks after us so well.

Réponse de Howdens - Antrim
Recently purchased our stunning kitchen from Howdens, the experience from start to finish was excellent. Howdens staff are extremely knowledgeable and were able to answer all our queries.

Réponse de Howdens - Antrim
AWFUL AFTER SALES
We recently spent almost £14k on a kitchen from antrim depot. Staff can't be more helpful until you part with your cash. After you part with your money you appear to have very little hope of getting anything sorted. Our joiner was back and forth to Howdens over missing parts repeatedly over the 2 weeks he was fitting the kitchen. In the end he ended up making a door himself from off cuts rather than bothering going again.
The extractor fan is the noisiest fan I have ever heard in my life. You can barely have a conversation. The hob doesn't work. I'm he splashback exploded as soon as it was removed from box and the sink supplied was such thin material it bent with the slightest touch. We had to source a new sink online.
These issues have been raised with antrim depot who told me someone would call me back. They didn't. Then I called again I was told they would replace the hob and refund sink. Only to be called the next day and told an engineer would need to check hob. Still waiting on that happening meanwhile I have a hob that seems to have a life of its own, sometimes it works, sometimes it doesn't. How am I to prove this to engineer unless he wants to move in and cook my dinner every night. Oven and microwave are high spec, why the designer specced such a low spec of hob is beyond me. I would never use Howdens or their Lamona products ever again.

Réponse de Howdens - Antrim
My experience was very good, Pat was very helpful, I purchased 3 doors, he was able to let me know when they would arrive and I was got hinges and handles.

Réponse de Howdens - Antrim
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.