Mary came out and designed my kitchen at her earliest availble date. To ensure the project stayed on the track, Richard stepped in and took over the fine tuning whilst she was on holiday. George and... Voir plus
L'entreprise a répondu

Old Farm Road, Old Farm Road Industrial Estate, Ayr, KA8 9ST Ayr, Scotland, GB
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Mary came out and designed my kitchen at her earliest availble date. To ensure the project stayed on the track, Richard stepped in and took over the fine tuning whilst she was on holiday. George and... Voir plus
L'entreprise a répondu
Two aspects required: Modify integrated tall larder for shelving, and provide two wall units. Counter staff extremely knowledgeable and suggested changes to the original plans which were implemented.... Voir plus
L'entreprise a répondu
Very recently completed our new Kitchen and also fitted bedroom furniture all from Howdens Ayr store. A big thank you to Brian from Howdens who overseen every step of the way, Caroline the kitchen des... Voir plus
L'entreprise a répondu
I had a variety of work carried out between February and June of this year and cannot fault the service I received from Brian in the Ayr branch. Nothing was a problem - only solutions no problems. Hig... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Old Farm Road, Old Farm Road Industrial Estate, Ayr, KA8 9ST, Ayr, Scotland, Royaume-Uni
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Sales staff are helpful and knowledgeable. Products are well built. The weakness is packaging of some products. For example doors which are cumbersome and heavy making handling and transport difficult. The flimsiest of wrapping provides no protection. So one door I returned had some damage that could no5 b3 refunded. Whether this was me of the contractor providing delivery I don't know. However, it is wasteful and counterproductive to supply high quality materials with the poorest wrapping and protection. Kitchens are carefully packaged in cardboard for example.

Réponse de Howdens - Ayr
When we purchased a kitchen the customer changed the set up for the tall tower housing the oven and microwave during installation, so on returning the infill to howdens I was told they could not restock or credit this item as it is part of a tall tower.Why?? Other than that all went very well.

Réponse de Howdens - Ayr
Great support from local staff. Very good communication.

Réponse de Howdens - Ayr
Ordered materials on line for job during holidays. Went to pick up today only to be informed they had only just seen the order and materials are discontinued. Very unprofessional and I am now unable to source materials so will have to let my valued customer down.

Réponse de Howdens - Ayr
Assisted me in trying to achieve what client was looking for to maximise storage space and delivering on schedule

Réponse de Howdens - Ayr
Rachael was brilliant quick service friendly and knowledgeable effortless and boys in loading excellent too 10 out of 10 all round for professional friendly service

Réponse de Howdens - Ayr
Excellent service at Howdens, Ayr. As always. Very reliable and courteous - especially Jason! Great quality products.

Réponse de Howdens - Ayr
Excellent service, lovely knowledgeable staff, good quality products at reasonable prices.

Réponse de Howdens - Ayr
Howdens is great to work with friendly staff and there very helpful

Réponse de Howdens - Ayr
Phoned the Ayr depot to find out list if tradesman that work with them to supply kitchens.Was told that they don't recommend anybody and that they are too busy!!! I Reiterated that their website says to contact them for people they work with. Was told do your own research and Google search!
That was my first call to Howdens. It will now be my last. Absolutely pathetic service

Réponse de Howdens - Ayr
Thank you very much to the staff , especially Rachel and Nicole, they did a wonderful job from designing ordering and after delivery , the kitchen all done , fantastic the end result , the speed of delivery , even my joiner still waiting for his kitchen for other jobs , thumbs up 👍 to howden,,,,
Thanks
Peter

Réponse de Howdens - Ayr
Ordered a kitchen in March from Nicole in Ayr branch. Delivered mid April and self-fitted soon after.
Howdens seem to have grasped the whole concept of meeting the needs of the customer, the importance of loyal, capable staff, delivering within a sensible time bracket, sorting out any queries or problems that ensue, crediting unused components with no quibble - this business model might catch on.
Specifically, Nicole was superb to deal with. Admirable skills and experience at the design stage followed by flawless execution and communication talents. Open, honest, friendly and a very good ambassador for The Howdens brand.
Not just a one-lass show either: the guys in the warehouse were friendly and helpful. Chris and Steve who fitted the worktop were capable, experienced and pleasant.
This was my first order with the company whom I had heard good things and I will have no hesitation in ordering again - indeed I plan to in the next month or so.

Réponse de Howdens - Ayr
Staff at the Ayr branch are so friendly and helpful, can't fault them.

Réponse de Howdens - Ayr
Great service,exceptional stock,App fab for taking control of my account.
Kitchen units excellent quality.
Thanks for all your help and patience from sales to warehouse.

Réponse de Howdens - Ayr
Very helpful staff
Will try there utmost to accommodate you
Very reliable
Good sound knowledge in there trade

Réponse de Howdens - Ayr
Awesome team, super friendly, and helpful in how to resolve design and fitting issues. Cant recommend highly enough.

Réponse de Howdens - Ayr

Réponse de Howdens - Ayr
Poor with lack of communication and handling when wrong goods delivered. Customer was not made fully aware of items purchased regarding sizing etc.

Réponse de Howdens - Ayr
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