The amazing service & efficiency from start to finish from the Benton Branch, for me is at all times, second to none, the design, counter, warehouse, telephone & accounts services & systems, are abs... Voir plus
L'entreprise a répondu

Units 2C & 2D, North Tyne Industrial Estate, Longbenton, NE12 9SZ Newcastle Upon Tyne, North East, GB
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The amazing service & efficiency from start to finish from the Benton Branch, for me is at all times, second to none, the design, counter, warehouse, telephone & accounts services & systems, are abs... Voir plus
L'entreprise a répondu
Had many kitchen quotes. But none beat Howdens, Benton. Great quality, big choice and excellent appliances. (Their brand) But I want to mention Natalie Burns who advised me and designed the kit... Voir plus
L'entreprise a répondu
Howdens - Benton was recommended by our fitter. Everything from first point of contact to book a design appointment through to completion of our kitchen has been brilliant. Staff are friendly and ef... Voir plus
L'entreprise a répondu
The service from Howdens was excellent from the very start and I am very happy with the quality of the units etc. I dealt with Natalie at Benton and she gave great advice throughout. There were a coup... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Units 2C & 2D, North Tyne Industrial Estate, Longbenton, NE12 9SZ, Newcastle Upon Tyne, North East, Royaume-Uni
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Good quality products at fair prices.
Convenient local branches.
Friendly & helpful staff.
Good crack in the warehouse.
X 4 basic secrets of success.

Réponse de Howdens - Benton
We installed a Howdens kitchen, supplied from their Benton branch, six years ago. The quality was as we would have hoped and the price was competitive. Everything went well..Until just recently when the mechanism in the magic corner cupboard developed a fault. We rang Howdens for advice and were put in the care of Tom. Tom immediately took interest and expressed concern the product had failed. He asked for photographs and eventually he offered us a new magic cupboard, free of charge. Six years after purchase! Throughout the process Tom stayed in close contact with us. The new cupboard duly arrived. Sadly, the original baskets no longer fitted- the upgraded mechanism. No problem, Tom ordered more. We've bought products from a range of companies for more than fifty-five years, but never have we experienced such after-sales service and customer care. Anywhere! Indeed, I can't imagine it exists anywhere else. Amazing! Thank you Tom. Thank you Howdens at Benton.

Réponse de Howdens - Benton
Wrong doors delivered, told was my fault, and wanted to charge another 45 pound delivery for the right doors to be delivered. Latch not included with thumb lock, so another trip by myself to have to go pick that up.
They did exchange the doors but wasted my time, another week for right doors to be ordered and a days waste for the joiner.

Réponse de Howdens - Benton
helpful and good product knowledge and professional

Réponse de Howdens - Benton
I dealt with Natalie at the Benton store, Newcastle upon Tyne.
In terms of customer service, Natalie was exceptional. Attentive, patient, efficient and methodical - and shared my vision, which is why it was an absolute pleasure working with her on my new kitchen design. She took the stress out of a big undertaking.
She also kept me updated every step of the way. Something that I really valued.
She’s an absolute credit to the Benton store!
In terms of quality and price of the product, again, exceptional. I’d had a poor experience previously with another Howdens store. However, I would recommend them to anybody looking to make such a big purchase - based on the overall product price, quality and choice, as well as a smooth and timely delivery.
Thank you Natalie. Thank you Howdens!

Réponse de Howdens - Benton
I always get professional and friendly support from the very knowledgeable staff.

Réponse de Howdens - Benton

Réponse de Howdens - Benton
Excellent advice, guidance and the selection and picking up purchased good was swift and efficient.

Réponse de Howdens - Benton
Your staff have a good attitude to your customers. They agreed they are still learning, so appreciate any help from we the customers.

Réponse de Howdens - Benton

Réponse de Howdens - Benton

Réponse de Howdens - Benton
Fantastic service and a big thank you to Chris for all his help in getting kitchen designed and delivered in such à short time frame.

Réponse de Howdens - Benton

Réponse de Howdens - Benton
Been using howdens 15 years.
They have closed my account. I’ve since mentioned this to 5 other builders and we are going to maybe look somewhere.

Réponse de Howdens - Benton
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