Excellent service from Matt our kitchen designer who had a flexible attitude to coming up with the design that changed several times. Great price and quality
L'entreprise a répondu

Unit 7, Jubilee Trading Estate, East Tyndall Street, CF24 5EF Cardiff, Wales & West, GB
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Excellent service from Matt our kitchen designer who had a flexible attitude to coming up with the design that changed several times. Great price and quality
L'entreprise a répondu
It was brilliant Matt the kitchen designer came out to the property to measure up and to get ideas of what we wanted. We then had a meeting a week later where he showed us his design it was just as we... Voir plus
L'entreprise a répondu
Howdens staff are friendly knowledgeable and always professional when dealing with customers at the East Tyndall street branch.
L'entreprise a répondu
3 stars as the finished kitchen is great. Trouble with service all the way though from wrong measurements, wrong items delivered, items missing, items damaged, over supply of items ( and therefore ov... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Unit 7, Jubilee Trading Estate, East Tyndall Street, CF24 5EF, Cardiff, Wales & West, Royaume-Uni
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Really happy with the service at the new Leckwith depot, the staff have been very helpful there. Naomi specifically as I have dealt with on a few occasions now and she's been very polite and professional.
Leckwiths depot is not in the drop down list to select them

Réponse de Howdens - Cardiff
Good kitchen products. My experience was spoiled greatly by poor delivery with many items missing, incorrect items delivered and damaged parts especially unit doors.
The whole thing took far longer as a result. Kitchen ordered end of November and completed in January. Finally sorted with returns and credits in February.
The kitchen designer was very good and the end result was excellent. Just a shame there were so many problems along the way, which drove up fitting costs and fitting time as a result. Really felt there should have been some dispensation for all the hassle.

Réponse de Howdens - Cardiff
Woodley branch is 100% they go above and beyond to sort out orders Ryan is profesional and poilte nothing too much trouble

Réponse de Howdens - Cardiff
Every kitchen we have delivered has either missing or damaged items. It seems to be a running theme with our local Howdens branch.
Yes, the issues are sorted eventually but they should not happen in the first place.

Réponse de Howdens - Cardiff
Howdens stock levels poor. Incomplete kitchen deliveries. Damaged items. Poor design, to name but a few.

Réponse de Howdens - Cardiff
Sold me a kitchen that didn’t work. Agreed to come back and fix it. Waited months for date then on the day, reneged on their word and didn’t do it!

Réponse de Howdens - Cardiff
Very good and helpful products are high quality. Stock levels vary due to the Covid situation

Réponse de Howdens - Cardiff
Varying prices for same product it's annoying different discounts for same product a mess

Réponse de Howdens - Cardiff
I was once again very disappointed with Howden. I placed two separate orders in July and was told when ordering another order that the doors were there waiting for me. I'd arranged the date with customers only to find they were not in stock. My diary is three months is advance and can not be changed. As a howdens customer who spends £1000-£2000 per month I feel this is unexceptional. Many time I drop by with an extra job only to find they don't have the door needed.
Yours disappointedly
Ken Spooner

Réponse de Howdens - Cardiff
Despite my account being cancelled, both Larry and Amanda did their utmost to reinstate me and help me place an order. Excellent service. Equally, having had a trade account for a few years, although not a constant customer, the service has been first class with recommendations for cost effective purchases when I visit.

Réponse de Howdens - Cardiff
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