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Howdens - Cheltenham Avis 

81
TrustScore 5 sur 5

4,8

King Alfred Way, Battledown Trading Estate, Cheltenham, GL52 6QP Gloucestershire, South West, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely brilliant service. Fridge freezer broke down, they had one in stock which they reserved for me which I couldn’t fit in the car they offered to deliver it and was in my house within the hour... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

bloke on the counter spot on and knows what your stock is. good coffee. delivery drivers cheerful and flexible. improvements !if you can put prices of your stock on the service counter why can,t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

the original fitting was back 2017, but i refer to the kitchen designer Trevor in Battledown Cheltenham who is an absolute gent. He has been an invaluable asset to Howdens with impeccable service. Th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always Howden staff were friendly and polite. Kyle, who dealt with my renewal was extremely pleasant and patient with an old woman. He also managed to find a new insurer who offered excellent co... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de cuisine
  2. Magasin de meubles de chambre à coucher
  3. Fournisseur de portes
  4. Magasin de revêtements de sol
  5. Magasin de meubles de cuisine

Écrit par l'entreprise

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Écrit par l'entreprise

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Coordonnées de contact

  • King Alfred Way, Battledown Trading Estate, Cheltenham, GL52 6QP, Gloucestershire, South West, Royaume-Uni

  • 01242 252 654

4,8

Excellent

TrustScore 5 sur 5

81 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,8

Tous les avis

(81)

9 038 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful

Very helpful, quick and efficient

22 mars 2024
Logo de Howdens - Cheltenham

Réponse de Howdens - Cheltenham

Hi, Thank you for leaving this 5* rating. Have a lovely day! Tash.

Noté 5 sur 5 étoiles

Everyone was charming

Everyone was charming, polite and very helpful, especially Meg who was especially so. I might well have been a nightmare client, changing my mind etc , but they seemed to laugh it off and I know I will definitely be dealing with the Cheltenham branch again

19 mars 2024
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Réponse de Howdens - Cheltenham

Hi, Thanks for leaving this 5 star review for the Howdens - Cheltenham depot! Have a lovely day! Tash.

Noté 5 sur 5 étoiles

As always Howden staff were friendly…

As always Howden staff were friendly and polite. Kyle, who dealt with my renewal was extremely pleasant and patient with an old woman. He also managed to find a new insurer who offered excellent cover for half the price of the previous insurer.
Would definitely recommend Howden to friends.

27 février 2024
Avis spontané
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Réponse de Howdens - Cheltenham

Hi Robert, Thanks for leaving this 5 star review for the Howdens - Cheltenham depot! All the best, Tash.

Noté 5 sur 5 étoiles

Excellent design

Excellent design, efficient and happy with the work carried out by the sales team.

22 septembre 2023
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Réponse de Howdens - Cheltenham

Hi Judy, Thanks for leaving this 5 star review for the Howdens - Cheltenham depot! Best wishes, Tash

Noté 5 sur 5 étoiles

Very knowledgeable planner

Very knowledgeable planner
Quick provision of plans and costings
Pleased with Sept sale discount
Made all the difference

15 septembre 2023
Logo de Howdens - Cheltenham

Réponse de Howdens - Cheltenham

Hi, Thanks for leaving this 5 star review for the Howdens - Cheltenham depot! Have a lovely day! Tash.

Noté 4 sur 5 étoiles

Good quick service

Good quick service. I do often wonder however whether we are getting the best prices as their system is not quite as open and transparent as we would like.

22 août 2023
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Réponse de Howdens - Cheltenham

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Noté 1 sur 5 étoiles

Accounting Error. £2000 lost

Howdens mistakenly sent almost £2000 of refund that I was due to our insolvent building contractors - a company that conned local clients out of tens of thousands of pounds.

I’ve spent 7 weeks trying to recoup the money and nobody at Howdens is making any effort to help us. We’ve not even received an apology.

What do we need to do to get back what we are owed?

1 juin 2023
Avis spontané
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Réponse de Howdens - Cheltenham

Hi Jack, thanks for bringing this to our attention. It would be helpful if you could email us with your contact details and account name/number to reviews@howdens.com so that we can raise this with the relevant team for further investigation.

Noté 1 sur 5 étoiles

Poor service at Cheltenham Howdens

I have an account with Howdens and usually use the Bexhill-on-Sea branch where I cannot praise the staff enough. My daughter was helping me with a project in Cheltenham and I sent her to the Cheltenham Howdens and saying how helpful Howdens were whenever I used them. Well Cheltenham certainly were not, just did not want to know and she felt that they just could not care at all.

2 août 2023
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Réponse de Howdens - Cheltenham

Sorry to hear you have been disappointed by your experience with the Cheltenham depot. We would be keen to hear more detail on the issues you have experienced so that we can share this with the relevant teams internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Noté 4 sur 5 étoiles

Prices have gone up a bit

Prices have gone up a bit
But did not have in what I wanted, but ordered for next day. And was in for when they said
Surprised they stopped doing oak veneer skirting and architrave. A good alternative gone ?

6 juillet 2023
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Réponse de Howdens - Cheltenham

Hi, Thanks for taking the time to leave this review- we will share your comments internally. Best wishes, Tash

Noté 1 sur 5 étoiles

Avoid! Two faulty worktops in under 18 months & no satisfactory resolution.

Having used Howdens for the first time, I have had two rounds of faulty worktops fitted in less than 18 months. On both occasions, the factory fitting edge has blown causing the worktops to look unsightly, and meaning they aren't fit for purpose. Having been exceedingly patient over the last 5+ weeks with round two of worktop issues, this has still not been resolved satisfactorily or fairly. Currently, Howdens is refusing to remedy this at all. Appalling customer care. Will be pursuing.

24 avril 2023
Avis spontané
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Réponse de Howdens - Cheltenham

Hi Ellis, we have been advised that this matter has been investigated and a final response has been provided. Should you have any further queries, please contact our Customer Services department,

Noté 5 sur 5 étoiles

bloke on the counter spot on and knows…

bloke on the counter spot on and knows what your stock is. good coffee. delivery drivers cheerful
and flexible.

improvements !if you can put prices of your stock on the service counter why can,t i source that online!
offers in" new year trade deal" not i stock 3 sizes of screws!

3 février 2023
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Réponse de Howdens - Cheltenham

Hi, Thank you for taking the time to leave this review- we will share your comments internally. Have a lovely day! Tash.

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