Howdens - Colindale Avis 

First time using Howdens - very friendly and welcoming.
Good product. Fast service (2 day kitchen turn around). Many thanks to the team especially Marie.

I’ve been using this branch for over 20years,
The staff at this branch is unmatched.
Always 100% service.

My partner and I are so glad we chose Howdens Colindale for our kitchen. Prompt and efficient service,our cabinets look beautiful and Dinesh was so kind and helpful throughout the whole process. We called him a few times and he was always ready to help, and go above and beyond for us. Will be recommending to everyone we know who wants a kitchen! Many thanks to Dinesh and the whole team.

We just changed our kitchen and decided to get a Howdens kitchen - Chelford Ivory. The cabinets are a great quality and they fit a lot of things, much more than our previous kitchen! We had a great service from Howdens Colindale and Marie was absolutely amazing! The kitchen got delivered really quickly and we had lots of help and support for its installation.

Here is the summary of our interaction with Howdens Colindale
- Poor customer service
- Good product quality
- Difficulty in obtaining modern service
- Inconvenient return process
- Communication issues
- Wrong items delivered
- Lack of apology for mistakes
- Poor communication within company
- Items returned (signed) but no acknowledgement, records, or return

Lastly, one good thing about working with Howdens is that their employees seem to be on a never-ending holiday spree. Every time I call, they nonchalantly inform me that the guy I need to speak to is off on yet another vacation, and I should try calling back once he's back from his latest adventure. It's like playing a game of Where in the World is Howdens' Employee?

Very fast and helpfull staf

I regularly use the colindale branch and it’s always a pleasure to go!
All the staff from management to warehouse are extremely friendly, and helpful! Maria at the front desk is always smiling and very knowledgeable to my needs and alway a pleasure seeing her! Vee who is one of the kitchen designers is also a pleasure to see and is so helpful with my kitchen plans! Brian in the warehouse is always on hand to help me and great chatting with him!
The management have got it spot on and like said at start it’s always a pleasure going into the store

I have been negotiating a price for a new kitchen as the price they quoted was more expensive than my previous order. My contracted builders were offered a cheaper quote, so when I asked for the same quote I was told by a rude woman that my account had been closed as I had not ordered within 15 months and “if you order is 5k and not 60k the discount would not be as good!”.

I have been to howdens today with my family I have had some enquiries , lady sat on the desk on right side of the shop extremely rude , bad attitude, I felt sorry for her ,
I would not buy anything from them ,
Low customer service

It is always a pleasure to visit the Howdens in Colindale, all the staff are amazing and very welcoming, massive thank you guys for your A class service, keep up the great work 👍

Dinesh and Marrie at collindale has provided excellent customer service.

Very pleased with the overall pleasant experience.

Moving my account to collindale.

Dinesh and the Howdens team deserve 5-stars for their spectacular service. Our experience was exceptional, and we would highly recommend. Thank you, Dinesh, for providing top-notch customer service!

Good product range, knowledgeable staff and quality product.

The team at Colindale are always very friendly, helpful and listen to what your needs are. Very efficient and competitive in price too. If something is available in howdens, I go there first before going elsewhere. Definitely recommend!!

Good customer service
Good advice
Overall very pleased from start to finish.
Big thumbs up to the Colindale Branch.

Thank you very much to Dinesh for helping me create my dream kitchen.
From the type of hinges and handles to cabinet designs and materials, everything was thought of to ensure everything came together smoothly at an affordable price.
Delivery was quick, easy and everything accounted for.
Thank you again for you advice, help, patience and guidance.

Over all credit goes to your good
Salesman Mr Rajesh Yadev

Fine tuning and detailing the most expensive room in your house takes quite a bit of time, however in terms of design and knowledge our designer Raj impressed us no end with his knowledge (and patience!)

On the initial site meeting, he gave us a multitude of solutions and suggestions for quite a few features and details we wanted - which other companies had overlooked or rushed.

I chose Howdens over other manufacturers as I've used them on and off for many years and felt reassured by the product lines in terms of quality and long lasting availability (for changes in the future),

A very decent company indeed.

Well done Raj and Howdens, can't wait to see the end product!

Raza K

Pleasure doing business with you.Many years doing business with you and never had any problems with goods or service especially at Colindale branch as all staff are automatically helpful and friendly.