Howdens - Fareham Avis 

I visited Fareham branch to look for kitchen furniture to replace a very dated kitchen. I was made very welcome by Rachel and introduced to Jake Hill. He was the kitchen designer and came out to our property and provided a really good kitchen design making maximum use of the available space taking into account all the requirements I requested. The price quoted was very reasonable particularly given the quality of the units and accessories. At no point during the process did I feel pressurised by Jake to make a rushed decision - it was all done at my pace giving me time to go through the plans, prices etc. and I was provided clear answers to all my questions. Throughout my dealings with Jake, he was professional, kind and personable - a real pleasure to deal with.

Excellent service from Jake @Howdens Fareham super helpful and offered good advice. Delivery guys also excellent i am happy to recommend.

My third Howdens’ kitchen, this one in beautiful Mist Gloss, I’m so pleased with the layout all designed by Rhia from the Fareham branch. I can’t fault the professional customer service I received from Rhia. From her first site visit she listened to what I thought I wanted, gave sound advice as to what would work (and what wouldn’t), and great communication. It was a pleasure to work with Rhia, I felt nothing was too much trouble, she is great ambassador for Howdens.

Service is always good

This company never ceases to amaze me they always bend over backwards to help with ongoing contracts and any small issues that sometimes occur very professional in every aspect that’s why they are my number one trade supplier every member of staff here have the same great attitude that nothing is a problem and a can do view

Jake Hill at the Fareham branch made the whole process easy and uncomplicated.
A great company to deal with and a great product.

Howdens price matched DIY Kitchens for our order, where we'd chosen premium drawers. And emails to howdens stating that we wanted the more premium drawes. What's arrived is a mix — 14 standard drawers against only 5 premium — nowhere near the spec we were matched on, and some of the "premium" units are inferior to DIY Kitchens' own standard range.

Weeks in advance, we asked Howdens to change our delivery date and were told firmly this could not be done. So we booked our kitchen fitter around the confirmed date. Then, at midday on the day of delivery itself, Howdens called to postpone it anyway, with no warning. By then our fitter was no longer available, forcing a DIY install. When we raised this, Howdens' response was that we'd wanted the date changed, which is completely irrelevant and disregarded us completely.

Multiple Decor End panels arrived damaged, one panel was missing, and a Tall Wall Cabinet turned up with only one Decor End panel fitted instead of two.

Howdens have now offered to supply the correct premium drawers, but at a cost of £953.95 to us. This is not acceptable. The mismatch was their error under a price match they agreed to, not ours, and we should not be charged to receive what we were originally promised.

For a kitchen sold on a premium price match, this has been a stressful, disjointed experience. Still waiting on a proper resolution.

Great service, good products, great prices

The cost was brilliant.
And the staff were very efficient and friendly.

From start to finish Rhia the kitchen designer visited our bungalow, measured up and designed a plan which we later discussed at the office. We were on a tight budget and Rhia helped us achieve the best we could with various suggestions of where we might be able to make savings without compromising on the quality of the kitchen. Very pleased with the finished kitchen! Thanks Rhia!!

Having previously purchased a Howdens kitchen, we went for fitted bedroom furniture this time. Rhia was very helpful with hints and tips throughout the design and ordering process and we have been delighted with the result. We would certainly used Howdens again.

From start to finish of our kitchen replacement Howdens staff at Fareham were friendly and helpful.
Rhia especially in the planning of the kitchen as per our requirements, offering suggestions and always replying to questions or concerns we had.
We are very happy with the end result and would recommend Howdens.

Great experience from Howdens kitchens, Rhia designed my kicken perfectly so delighted with the whole process. Rhia is a true credit to the company 👏

Was made to fill at ease . My experience to join howdens was seamless and Rob the salesman was friendly and easy to talk to

Staff were really helpful. New customer and will definitely buy kitchens from you when need renewal.

Professional friendly service from Kirstie Cozens from the first call to her visit. She listened and guided us through the process. She was very helpful when there were minor issues which were dealt with swiftly.
We now have a beautiful kitchen.

This was my first attempt as a DIYer to refit our kitchen. The staff were very helpful and informative.
I had a few issues in the process and howdens were great with their advice

Kirstie at Fareham is excellent

Rhia at Howdens Fareham did an amazing job designing our kitchen. We had very specific requirements regarding cupboards to a non-standard ceiling height, an extra large cupboard in a challenging utility room space and a raised breakfast bar that flowed with the worktop. Rhia knew instantly how to solve our problems where others had failed and worked with our builder to achieve the finished look. So delighted with our finished kitchen and utility! Thank you Howdens and Rhia!

Used to deal with Howdens when I worked before retirement, always found them to be excellent to deal with so had no issues with going to them for a new kitchen in our extension at home. We dealt with Kirstie (Cozens) at the Fareham branch. She couldn't have been more helpful, professional and patient in her approach. The plan she came up with was exactly what we were looking for and one year on we couldn't be more pleased.