Himisha was great. Very patient with us and knowledgeable about the products. Gave us some great advice and helped make things easier.
L'entreprise a répondu

Unit 3, Hounslow Trade Park, 209 Staines Road, TW3 3FW Hounslow, London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Himisha was great. Very patient with us and knowledgeable about the products. Gave us some great advice and helped make things easier.
L'entreprise a répondu
Thank you very much for all your help building our home and fitting absolutely everything (kitchens, skirting, doors, and everything in-between) supplied from howdens. Special thank you to Jay Chan... Voir plus
L'entreprise a répondu
Thank you Howden Team Hounslow. A very good & professional service. Been a very loyal customer of Howden and have experienced their shift from Bath Road to Staines Road. Would definitely recomme... Voir plus
L'entreprise a répondu
Really happy with my experience at Howdens. Raj, Jay, and the rest of the team were incredibly helpful, professional, and easy to deal with throughout. They made the whole process smooth and stress-fr... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Unit 3, Hounslow Trade Park, 209 Staines Road, TW3 3FW, Hounslow, London, Royaume-Uni
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Himisha was great. Very patient with us and knowledgeable about the products. Gave us some great advice and helped make things easier.

Réponse de Howdens - Hounslow
Helpful rather very helpful staff and great product at compatible prices

Réponse de Howdens - Hounslow
The rating I'm giving has dropped from a very good 4 star because the after sales care has been abysmally slow and unacceptable
My integrated dishwasher door has blown after only a couple of months but it is taking literally months to get this rectified.
Multiple calls and emails for various issues
It appears to be the howdens remote team that maybe slow on this but I would expect greater chasing up by the store team who were mostly great actually
But every day I just my kitchen I'm always thinking of this poor way to treat a customer who's waiting more than 3 months for resolutions
Hounslow store.
Ps they want to come and look at the kitchen because the photos aren't enough for them. And they do treat you as if you have never used an appliance or don't know anything about kitchens .... you might be the supplier but we're the end user of combined 350 years experience and never seem a door blow for an integrated dishwasher before.
They did even try to blame the fitter suggesting he didn't apply tape across the top which they're wrong about as well.
All this over something I would say is relatively minor.
Crazy.
Himisha and Vicket are great in the store though! They try their best but held up by other forces it would seem.

Réponse de Howdens - Hounslow

Réponse de Howdens - Hounslow
Great experience, great service and great prices. Will definitely be coming back again

Réponse de Howdens - Hounslow
Where good service Raj is very good person helpful as well

Réponse de Howdens - Hounslow
People was very friendly and helpful would recommend highly

Réponse de Howdens - Hounslow
Staff have helped me get my order perfect and were very kind

Réponse de Howdens - Hounslow
Every staff is helpful and making me feel welcomed

Réponse de Howdens - Hounslow

Réponse de Howdens - Hounslow
It's my favourite shop, all staff members are very helpful.

Réponse de Howdens - Hounslow
Staff are always very helpful and kind. The manager jay always goes out of his way to help.

Réponse de Howdens - Hounslow
Have recently used the services of the Hounslow branch of Howdens. Been dealing with Jayraj mainly who has provide exceptional Customer Service. Very friendly and knowledgeable. Always serving customers with a smile. In fact all the Howdens team at the Hounslow branch are awesome; from the main shop floor to the guys in the warehouse.
Would definitely recommend this branch to anyone and everyone.

Réponse de Howdens - Hounslow
Really happy with the service. Staff so helpful

Réponse de Howdens - Hounslow
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.