Kitchen delivered as promised. Guys who took it indoors were very good. Unfortunately, when the kitchen fitter started the fitting process, he found a number of items were missing. No plinths.... Voir plus
L'entreprise a répondu

56 Manners View, Dodnor, Newport, PO30 5FA Isle Of Wight, South East, GB
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Kitchen delivered as promised. Guys who took it indoors were very good. Unfortunately, when the kitchen fitter started the fitting process, he found a number of items were missing. No plinths.... Voir plus
L'entreprise a répondu
Free design service has been incredibly helpful, and has given me the exact kitchen I wanted. Delivered 5 days after design sign off. Just amazing service. Having the cupboards premade ensured the... Voir plus
L'entreprise a répondu
I’m not one of Howden’s biggest customers, - probably one of their smallest customers - but they always make me feel like a valued customer. I appreciate their product knowledge, and their mak... Voir plus
L'entreprise a répondu
I needed some shelving for my kitchen cupboards so went to my local branch in Newport, Isle of Wight, a lady called Leana Knight assisted me and she was so lovely! She was kind and helpful and reall... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
56 Manners View, Dodnor, Newport, PO30 5FA, Isle Of Wight, South East, Royaume-Uni
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Ordered some lengths of skirting board in store with the view our builder would come and collect. As it transpired our builder was a totally unprofessional individual (this miss-step on my part has nothing to do with howdens) so failed to either collect the skirting or even show up for work..... Anyway.... I went back to the store to arrange delivery by Howdens and I was assisted by the rather lovely Jade, who not only listened to my tale of woe, but gave me a list of local trades people who may be able to help with our home project for our son (who has complex learning and other difficulties) and arranged for the order to be delivered gratis after she politely let me show her all the photos of my boy on my phone! It's the little things like this that go a really long way in not only amazing customer service but just making me feel valued and heard and 100% likely to recommend Howdens to anyone . Thank you Jade very much ❤️ lisa&flynn

Réponse de Howdens - Isle Of Wight
Most of the units were wrong when they were delivered but were changed over promptly.
The edging on the cabinet fronts and end panels is very soft and damages easily.
If the end panels need scribing/cutting the veneer can peel off easily.

Réponse de Howdens - Isle Of Wight

Réponse de Howdens - Isle Of Wight

Réponse de Howdens - Isle Of Wight
Order didn’t arrive on the day that was scheduled, apparently the team were sent to the wrong address but they didn’t call to update causing obvious problems for the build.
I had to chase this up, they never called me despite the invoice going onto my account.They agreed to refund delivery charge and deliver the next day. When they did deliver they forgot part of the order and failed to redeliver or refund. They also have not refunded the delivery as agreed.
Waste of my time and money, plenty of other suppliers out there who will deliver

Réponse de Howdens - Isle Of Wight

Réponse de Howdens - Isle Of Wight
I have recently had a kitchen designed by and purchased from Howdens Isle of Wight. The attention to detail, delivery and subsequent customer service has been first class. Any little hiccup was dealt with in a courteous, patient and efficient manner.

Réponse de Howdens - Isle Of Wight

Réponse de Howdens - Isle Of Wight
Always very helpful staff. Quality products at competitive prices. Super modern sales environment at Newport store.

Réponse de Howdens - Isle Of Wight
We wanted some advice on buying a replacement built in Fridge Freezer. The staff were extremely helpful even though they were busy and gave us all the help we needed in a kind and cheerful manner.
Thanks to you all.

Réponse de Howdens - Isle Of Wight
Excellent customer service and speedy delivery

Réponse de Howdens - Isle Of Wight
Howdens are so patient and so helpful, they worked with us to design the perfect kitchen for the space. Delivery was fast and the quality is amazing. I couldn’t fault anything about the service and Lee was amazing. Would recommend them to everyone. If I had one complaint it would be the lack of colours available as we wanted a black kitchen and had to opt for white in the end

Réponse de Howdens - Isle Of Wight
Excellent service, Emma was incredibly helpful spending time measuring up, walking me through the range and helped me get the best kitchen for the price that suited. Would definitely recommend as the whole service was top notch. I will certainly use them again for all my kitchen needs.

Réponse de Howdens - Isle Of Wight
I have used Howdens Isle of Wight twice now for kitchens. Service is very good, reliable and efficient. Cabinets are well built and of good quality. Staff are friendly and helpful. Will definitely use again.

Réponse de Howdens - Isle Of Wight

Réponse de Howdens - Isle Of Wight
Excellent service, staff were very helpful and sorted out my problem straight away.

Réponse de Howdens - Isle Of Wight
plenty of choice plus good advice from friendly staff

Réponse de Howdens - Isle Of Wight
Really good service . Any problems I had were sorted out straight away , with no problems

Réponse de Howdens - Isle Of Wight
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