Howdens - Kingston Avis 

I am giving it two stars even if the service has always been excellent. The reason is that, unfortunately, they gave me the name of a builder, Matthew MLC, in Kingston Upon Thames, who behaved very shamefully and unprofessionally. Because it is impossible to find this builder anywhere and Howdens cannot give me his details, I have to warn customers against this builder using their website after I have been authorised to do this. Citizen advise consumer and a solicitor I consulted says that he is in breach of the contract. We agreed on the work, and he made me order the material. He wasted my time scheduling dates and never turned up. He never apologised. I always contacted him politely and patiently from May to August 2024, but he behaved disrespectfully and unprofessionally. When I contacted him, telling him he was on the breach of the contract asking if he was a member of ADR, he blocked my number and disappeared. I contacted Howdens, and the manager told me they would delete his name from their list. I need to specify he is not someone who works for Howdens, but I need to post this review on their website as this moron is nowhere.

The sales team are very helpful and knowledgeable

It has taken us a long time to sort out the design and specification for our kitchen, (c. 2 years!), but the Kingston depot (@Villiers Rd) and in particular Aaron Capocciama, have been fantastically patient, helpful and he responds to e-mails. Since we started we have completely changed the design, range and layout! Aaron provided some very useful suggestions and enhancements, which have worked out very well for us. Very pleased with the quality of units & components. Early days but everything seems to be of good quality and durable. We reviewed designs and estimates from 3 other kitchen companies, and are very pleased indeed with the choice of Howdens.

All the staff are so helpful and know their job

Very helpful trade desk, in and out extremely fast warehouse staff again super efficient

Use Howdens Kingston almost every day.
All the guys there are very knowledgeable, friendly and helpful.

If you’re looking for vehicle insurance and House and contents cover, Howden’s the ‘local best’, Broker, without a doubt, more than a five star service.
There staff go the extra mile, so professional, their front of house staff in the Kingston branch in particular Izard Jamali was without a doubt, extremely thorough, to the pint, and had all the answers, nothing was to much trouble, we’ll done, especially now the insurance for vehicle’s is so volatile!….

Brilliant service & excellent product.

In personal setting - I used Aaron @ Kingston to move my family into a house in a very tight time frame just before Christmas and they absolutely nailed it - we are really happy with the quality, design and service!

I have also used Howdens for work (a property development company) and they have always delivered for us - the next project we are working on is for 26 kitchens!!

Thank you Aaron & team!

Great experience with kitchen design and buying doors. Staff very friendly and helpful both in store and on the phone. Great customer support with returns. Very happy with the quality of both kitchen and doors.

Howdens were fantastic during my house refurb, supplying the kitchen, internal doors, floors and skirting.
From the beginning, Aaron was really helpful with the kitchen design, patient and ensuring I got the kitchen I wanted at the best price, without compromising on the things that really mattered to me.
I can’t recommend Howdens highly enough, the kitchen is great quality and I love my floor and doors.

Fantastic Service from start to finish. I bought three cupboard doors in store. From the point the order was taken to the point I received the doors was extremely efficient. I would highly recommend Howdens in Kingston Upon Thames to all!

The staff at Kingston branch are always friendly, patient and professional - they are always willing to help and go the extra mile when needed - thank you!

The company did very well. I received the kitchen on time.

Many thanks.

Just installed Bedroom Furniture for the 1st time, David & Marc extremely helpful

Excellent service

Well looked after always a pleasure to go in there

It is just a great service you get at Howdens

Amazing service, to avoid missing anyone out, I would like to say that all staff were absolutely great, very friendly, knowledgeable and understanding to our needs, I was very impressed that good and professional customer service still exists. Thank you All very much @ Howdens Kingston so very much.

Excellent service again from your team in Kingston