Prices are volatile, after 4 requests still can’t get invoices emailed and having been harassed to apply for a credit account heard nothing back and ended up with 2 cash accounts …..products are fine... Voir plus
L'entreprise a répondu

Unit 4, Dunhams Court, Dunhams Lane, SG6 1WB Hertfordshire, East Anglia, GB
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Prices are volatile, after 4 requests still can’t get invoices emailed and having been harassed to apply for a credit account heard nothing back and ended up with 2 cash accounts …..products are fine... Voir plus
L'entreprise a répondu
A great experience from design to delivery. Many thanks to John for listening to my requirements and my input for my kitchen to come to life in his design. From a design on screen/printout to an act... Voir plus
L'entreprise a répondu
Wherever I have purchased the goods at Howdens, the staff have always been so helpful. Howdens also provides much better quality service and products than a lot of other suppliers like Wickes.
L'entreprise a répondu
Planning our kitchen / Utility was very straightforward and Ciara was able to help us visualise the finished layout in both 2D and 3D. That made our decisions so much easier.
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Unit 4, Dunhams Court, Dunhams Lane, SG6 1WB, Hertfordshire, East Anglia, Royaume-Uni
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Absolutely awful customer service here. The branch sold us a sink incorrectly (no waste unit, no clips) - this meant we wasted money getting a plumber out. I spoke to branch manager Stephen who admitted guilt on their side and yet didn’t want to make any concessions their side, not even a discount on any future purchases. Embarrassing that a national company like this takes zero responsibility for their actions, will not be using them again.

Réponse de Howdens - Letchworth

Réponse de Howdens - Letchworth

Réponse de Howdens - Letchworth
Prices are volatile, after 4 requests still can’t get invoices emailed and having been harassed to apply for a credit account heard nothing back and ended up with 2 cash accounts …..products are fine but easier solutions elsewhere

Réponse de Howdens - Letchworth
John was so helpful with the design of our kitchen & utility room both in terms of helping us choose and the layout of the rooms. The whole process was smooth and nothing was too much trouble. We are truly delighted! Thank you 😊

Réponse de Howdens - Letchworth

Réponse de Howdens - Letchworth
I wanted some plinth clips but the shop assistant said they didn’t have any. I was leaving the store when another shop assistant told her they did have some in stock. I bought them, and when I got them home they were too large. I wasn’t informed that there are different sizes.
I also bought a tube of grip filler and when I came to use it, it was set hard in the tube and was unusable.
I don’t live locally to the Letchworth store so it wasn’t worth my while to return the items to the store, so I binned them.

Réponse de Howdens - Letchworth
Very helpfull and got what I needed in one trip

Réponse de Howdens - Letchworth
Howdens prices are favourably comparable to other competitors. Some items are better value than others so you need to shop around to find the best deals. On numerous occasions, I tried to get a kitchen for my developments but even Howdens quality is as good as elsewhere, unfortunately Their prices have been slightly higher than ithers. I will continue buying my materials at Howdens and hope that one day that will include a kitchen.

Réponse de Howdens - Letchworth
Excellent service once again. Great products at good prices. Staff are always helpful and happy.

Réponse de Howdens - Letchworth
Lee in the Letchworth branch goes above and beyond every time he really is a top man with out him the Letchworth branch would be nothing

Réponse de Howdens - Letchworth
ordered a large amount of flooring, they made sure it was delivered when I needed it with all the extras I would need for the job. Great products at great prices, wouldnt go anywhere else for a trade price

Réponse de Howdens - Letchworth
Excellent customer service, very knowledgeable and helpful, product arrived within time frame and is great quality, we are very happy with the product.
Thank you 😊

Réponse de Howdens - Letchworth
They went out of there way to get the product on time any thanks

Réponse de Howdens - Letchworth
Lee was very helpful and is very knowledgeable about all the products and if not in stock will get them very quickly

Réponse de Howdens - Letchworth
Always helpfull whether its the front counter or kitchen design.
If products not in stock its there within 48hrs what more can you ask for.
Great team.

Réponse de Howdens - Letchworth
As always got my customers kitchen designed and delivered . Shortfalls and discrepancies were remedied without any issues quickly .

Réponse de Howdens - Letchworth
Letchworth depot staff friendly and efficient, as always. Special treat today, hog roast rolls!

Réponse de Howdens - Letchworth
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