We recently had a kitchen for our lodge and house from Sutton Rd, Howdens. Elly spent so much time helping us plan and get the right design, she was truly amazing and so patient. We now have 2 stunnin... Voir plus
L'entreprise a répondu

Unit 2, Haslemere Estate, Sutton Road, ME15 9NL Maidstone, South East, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We recently had a kitchen for our lodge and house from Sutton Rd, Howdens. Elly spent so much time helping us plan and get the right design, she was truly amazing and so patient. We now have 2 stunnin... Voir plus
L'entreprise a répondu
Just had my new kitchen and utility room fitted and I must say howdens were absolutely brilliant from start to finish. Geoff curb the sales / designer has completely transformed my kitchen utilising t... Voir plus
L'entreprise a répondu
I didn't realise that Howdens did things like saws and buckets, cheaper than Screwfix next door and better quality. It's made me pay more attention to their monthly deals, worth a look
L'entreprise a répondu
Myself and my husband used Howdens in Maidstone and kitchen designer, Harry. Harry was brilliant from start to finish, we started the kitchen later then anticipated however Harry was very patient with... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Unit 2, Haslemere Estate, Sutton Road, ME15 9NL, Maidstone, South East, Royaume-Uni
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We recently had a kitchen for our lodge and house from Sutton Rd, Howdens. Elly spent so much time helping us plan and get the right design, she was truly amazing and so patient. We now have 2 stunning kitchens at a really good price.

Réponse de Howdens - Maidstone
Always good service from Maidstone branch. Great staff.

Réponse de Howdens - Maidstone
Would definitely recommend Howdens Maidstone. Great customer service and very helpful

Réponse de Howdens - Maidstone
Used a Howdens approved contractor. JMC INTERIORS SOUTHERN, James McAreavey and he asked for £2000 in advance, did no work and kept my money. I feel stupid for agreeing to advance him. We live and learn….
UPDATE March 2026
After getting a county court judgement and then employing a recovery company, finally, after 3 months. I got my money back.
HOWDENS were absolutly unhelpful. They stated that they take no responsibility for the trades people they promote at their stores. They have also refused to clarify whether they have removed this company from their list so be careful who you choose to do your installation.

Réponse de Howdens - Maidstone
I didn't realise that Howdens did things like saws and buckets, cheaper than Screwfix next door and better quality. It's made me pay more attention to their monthly deals, worth a look

Réponse de Howdens - Maidstone
Great service throughout particularly the after sales and follow up /customer service. Definitely recommended .

Réponse de Howdens - Maidstone

Réponse de Howdens - Maidstone

Réponse de Howdens - Maidstone
Kitchen is a real disappointment with doors, hinges and handles all appearing cheap and flimsy.
Howdens (Maidstone) put on a big act when we went in to the store telling you how great our kitchen fitter was. However, you have to understand that to them the kitchen fitter is the customer not you. When it turned out that kitchen fitter had financial problems Howdens confirmed (all too late) that they would not give him credit as they were aware of this and they had also received complaints about him from other members of the public.
Howdens did find another kitchen fitter ( a good one this time) to finish the job but we were left substantially out of pocket.

Réponse de Howdens - Maidstone
My sales rep (David- Maidstone), was nothing less than exceptional. I must have changed my mind about 35 times, he has the patience of a saint! He is also very genuine, professional and knowledgeable. For me it’s one thing to sell you a product or kitchen in this case, but after sales is what’s key, when things go wrong and they already have your money! I had an issue with a damaged cupboard and within days the new one arrived. Sorted with no fuss. Thank you again David :-)

Réponse de Howdens - Maidstone
Prompt delivery, all goods in great condition, polite helpful driver...

Réponse de Howdens - Maidstone
Only collected a length of architrave but staff very helpful, as usual.

Réponse de Howdens - Maidstone
Amelia was a great help with my last 2 orders. I’d make last minute changes and she dealt with it well with no fuss. Great job thank you.
🙏 Adam

Réponse de Howdens - Maidstone
Miss sold kitchen appliances by howdens, within 3 months, a rubber seal on oven door replaced, and pump in washing machine replaced, next month the oven was replaced, the extractor hood is noisy, and tube kinked, so makes more noise the supposed too, water inside oven when cooking, condensation inside and outside microwave, when in use, bearings on washing machine is noisy.. The washing machine door now doesnt close since howdens engineers repaired my washing machine.. I asked for replacements all of products, howdens refused as they said they were repaired.. Lololol but thats thier policy and thier engineers. Pathetic!! Extremely poor customer service i definitely would not recommend buying anything from Howdens.

Réponse de Howdens - Maidstone
First class service and quality products at unbeatable prices. Great team.

Réponse de Howdens - Maidstone
Maidstone branch , Bradley was as usual efficient and helpful . Goods delivered as promised. Driver carefully made the delivery. First class service .

Réponse de Howdens - Maidstone
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.