We would highly recommend howdens for kitchens. A great team who clearly care about customer satisfaction. A big shout out to Jonny for so much help and patience, especially holding the kitchen fo... Voir plus
L'entreprise a répondu

Unit 2, Tansley View, Old Coach Road, Brookfield Industrial Estate, DE4 5ND Matlock, East Midlands, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We would highly recommend howdens for kitchens. A great team who clearly care about customer satisfaction. A big shout out to Jonny for so much help and patience, especially holding the kitchen fo... Voir plus
L'entreprise a répondu
Delivering on design and customer service, Jonny at the Matlock branch,was the consummate professional. He was patient, gave good advice and took time to listen to us and show us a variety of desig... Voir plus
L'entreprise a répondu
I had a fantastic experience with Howdens and would especially like to recommend Jonny. He was professional, friendly, helpful, and attentive throughout the whole process. He made everything easy t... Voir plus
L'entreprise a répondu
Used the design service by Howdens for a bootility room to include a, dog shower, something that Megan hadn't been asked to do before. She was lovely and friendly and as a fellow dog lover she could f... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Unit 2, Tansley View, Old Coach Road, Brookfield Industrial Estate, DE4 5ND, Matlock, East Midlands, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Company and have purchased from them for years. They're always ready to help and advise and because of this service and quality products we will be returning again and can fully recommend. We were served by Ellis this time and his knowledge of the items we were ordering were just brilliant. All the staff are always on hand to advise. Thank you

Réponse de Howdens - Matlock
After writing a scathing review on another branch I felt it only fair to write a positive review of the Matlock branch. The Gaffer was helping the young apprentice in every aspect. He had loads of time for the customer, He knew what he was talking about and I felt far more comfortable in the surroundings.
Perhaps the training given by Howdens on people skills could be improved ?
But in the meantime take a leaf from howdens matlock branch you won't go far wrong ! Cheers HB

Réponse de Howdens - Matlock
We had a problem with the delivery , some wrong items sent out, others missing. However this was immediately resolved. Excellent customer service.
You can speak to real people , not just emails and robots.

Réponse de Howdens - Matlock
I received an email showing a purchase on my account for a branch I don't use at Matlock. I had to call the branch and to be fair they corrected the error. This has happened a few years ago at another branch and shouldn't happen.

Réponse de Howdens - Matlock
Very efficient, polite, helpful, knowledgeable of own products and speedy.

Réponse de Howdens - Matlock
The staff are very helpful and friendly they provide a positive vibe when you visit the trade counter

Réponse de Howdens - Matlock
Went here to get my new kitchen. Megan Gamble helped me go through absolutely everything! Nothing was too much for her even when I asked to look at various colours. She was fantastic and would highly recommend anyone going there. Fantastic customer care. Thanks Meg

Réponse de Howdens - Matlock
Used the design service by Howdens for a bootility room to include a, dog shower, something that Megan hadn't been asked to do before. She was lovely and friendly and as a fellow dog lover she could fully understand what was needed and designed a, fabulous space for me. Really pleased with the outcome it looks fabulous

Réponse de Howdens - Matlock
Can't thank these guy's at Matlock enough. Great customer service, always polite and friendly, go out of their way to help.

Réponse de Howdens - Matlock
Helpful,knowledgeable,honest,quick.
Tom offers coffee every time,but never got time! But nice touch

Réponse de Howdens - Matlock
Team did everything to help with a problematic install (not a howdens project)

Réponse de Howdens - Matlock
I recently bought doors, frames and ironmongery from Howdens at Matlock. Stock was in within a couple of days, quality was good, service was good. I do however have a pending issue with the branch relating to service which I expected communication on but have heard nothing further!

Réponse de Howdens - Matlock
Kitchen order was easy, accurate, delivered on time and cost effective
Howdens matlock well worth a visit
Thank you
Puts the like of B&Q to shame
Well done Eddie you are running a well organised branch and the attention to detail.
Don’t very often rate businesses but this is an exception

Réponse de Howdens - Matlock
From signing up to create an account through to dealing with Ed and Tom for our first deliveries, ALL the staff at the Matlock branch appear to genuinely want to help you. Thank you.

Réponse de Howdens - Matlock
Matlock. Josh and team were fantastic very helpful very friendly customer service nothing was to much trouble would 100% recommend

Réponse de Howdens - Matlock
Always very helpful & carry great stock levels, been using Howdens for over 20 years 👍👍

Réponse de Howdens - Matlock
The team at Matlock always go the extra mile for you friendly team nothing is too much trouble first class team! 🤩

Réponse de Howdens - Matlock
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.