FRIENDLY, HELPFUL, KNOWLEDGABLE, THERE TO HELP ALL ALONG THE WAY FORM ORDER TO COMPLETION.
L'entreprise a répondu
Établissement
Changer d'établissementUnits 33 & 34, Brookhouse Road, Parkhouse Industrial Estate West, ST5 7RU Staffordshire, North West, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Dropped in the branch with zero notice (for HOWDENS and me, my business client only announcing the day before they needed a staff kitchen installed). No queue or waiting, helpful, knowledgeable and... Voir plus
L'entreprise a répondu
The staff at Howdens Parkhouse always go that extra mile and then some! Recently had a product delivered to site when needed very quickly saving time and money. Absolutely outstanding professional s... Voir plus
L'entreprise a répondu
Love this Howdens. Not only are the staff brilliant, helpful and knowledgeable but their display wall where you can hang a sample door, handle and worktop together is brilliant for customers to see... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de cuisine
- Magasin de meubles de chambre à coucher
- Fournisseur de portes
- Magasin de revêtements de sol
- Magasin de meubles de cuisine
Écrit par l'entreprise
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
Écrit par l'entreprise
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
Coordonnées de contact
Units 33 & 34, Brookhouse Road, Parkhouse Industrial Estate West, ST5 7RU, Staffordshire, North West, Royaume-Uni
- 01782 562 881
4,6
Excellent
99 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
FRIENDLY
FRIENDLY, HELPFUL, KNOWLEDGABLE, THERE TO HELP ALL ALONG THE WAY FORM ORDER TO COMPLETION.
2 juin 2026
Réponse de Howdens - Newcastle Under Lyme
Hello Christopher Arthur,
Thank you for your kind words and for taking the time to share your experience. Take care and have a lovely day. Many Thanks, Alexandra
Great staff at Newcastle under Lyme
Great staff at Newcastle under Lyme. Know the product and very helpful
2 juin 2026
Réponse de Howdens - Newcastle Under Lyme
Hello Rachel,
Thank you for your kind words about our staff at Newcastle under Lyme.
Best wishes, Alexandra
Réponse de Howdens - Newcastle Under Lyme
Hello Mrs Robert Jones, Thank you for leaving this 5* rating. Take care and have a lovely day, Alexandra
I had a kitchen planned by Howden's…
I had a kitchen planned by Howden's planner Shirley from the Newcastle under Lyme shop. This is the second kitchen I have had from Howdens and they are always very helpful, knowledgeable and well priced.
26 février 2026
Réponse de Howdens - Newcastle Under Lyme
Good morning, Thank you for your five-star review. Take care and have a lovely day, Alexandra
Always good service at this branch
Always good service at this branch. All very friendly
9 février 2026
Réponse de Howdens - Newcastle Under Lyme
Hello Robert,
Thank you for your kind words and for taking the time to share your experience with us.
Best wishes, Alexandra
The staff at Howdens Parkhouse always…
The staff at Howdens Parkhouse always go that extra mile and then some! Recently had a product delivered to site when needed very quickly saving time and money. Absolutely outstanding professional service.
Louis Taylor Ltd
19 janvier 2026
Réponse de Howdens - Newcastle Under Lyme
Good morning, Thank you for taking the time to write such a great review. Have a great day, Alexandra
Thanks for the reply
Cupboards and worktops are good but none of the electronics are working after 3 years had a leaky dishwasher an oven that cut out when getting to temp and the fridge freezers where the tray doors come of with normal use. Did speak to howdens who blamed the contractor and the contractor blamed howdens so the warranty is worthless. Buy the cupboards but buy the electrical items from another retailer where you get a real warranty.
Thanks for the 1st reply we have had showing any real regard to our plight
I think it was easier for your team just not to address the issues we had after the multiple equipment failures which were reported so am surprised this was not casaded up to the head office we did offer for your team to come out to inspect the equipment but you were not interested.
The hob just stopped working and have had it replaced no help from howdens
The main oven glass on the inside shattered and think this is the reason why it cuts out now when turned on. Bascially of no or little use but is a handy £870 oven tray holder. Again no help from howdens
The dishwasher inlet pipe had a small hole in it and flooded the floor meaning we have had to have the floor ripped out and rescreeded and then relayed. Again no help from howdens.
The fridge freezer does work but the plastic trays are really flimsy and are now nearly all broken. The defrost function doesnt work in the freezer.
Basically we were not offered the warranty one would have expected from a 10K kitchen but no one i know who is having a kitchen fitted is buying from howdens as they know how difficult it has been for us. We dont expect any help just want people to know what they are buying if getting it from howdens.
I did give 2 stars as the purchasing process was good we were just let down by electrical quality and inability to be able to offer assistance. We did have a few handles that didn't arrive which we had to buy again but other wise not too bad.
23rd Jan 2023.
Just an update looks like the store doesn't record the phone calls it recieves as it can't find any record of the order or contact being made reporting the issues. Again have invited your team to inspect the installed equipment but looks like you have spreadsheet warriors not people who can fix things. Really not a surprise as the fobbing off just tends to lead to people denying there is anything wrong. We do appreciate the contact but it doesn't fix the issues.
27th Jan
Still nothing
28th Jan
Not interested in helping, just have a pretty yet unfunctional kitchen.
Kind Regards,
Dave
Was the newcastle under lyme store
17 janvier 2026
Avis spontané
Réponse de Howdens - Newcastle Under Lyme
Thank you for your review. Please rest assured we will share your comments internally.
Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.
Many Thanks
Alexandra
Réponse de Howdens - Newcastle Under Lyme
Hello Callum,
Thank you for your kind words and for taking the time to share your experience with us.
Best wishes, Alexandra
Needed to get two kitchens on order
Needed to get two kitchens on order. Measurements and layout left for staff to deal with. emailed details received within a couple 9f hours.
23 décembre 2025
Réponse de Howdens - Newcastle Under Lyme
Hello,
Thank you for your review and for choosing us for your kitchen orders. We're pleased to hear that you received the details promptly and that our staff could assist you efficiently.
Best wishes, and have a lovely day.
Todd
Great customer service
Great customer service as usual, very knowledgeable about the products and happy to make suggestions and work with you to get the best deals that suit your budget
3 décembre 2025
Réponse de Howdens - Newcastle Under Lyme
Hello mark oliver, It's great to read your comments. Take care and have a lovely day, Alexandra
LOVELY HELPFULL AND KNOWLEDGABLE STAFF.
2 décembre 2025
Réponse de Howdens - Newcastle Under Lyme
Thank you for the positive review. All the best, Zara
Great team over in Newcastle Underlyme.
Great team over in Newcastle Underlyme.
I Try to deal with a loverly lady named Joan .
Always very helpful and polite , 5 star place .
29 septembre 2025
Réponse de Howdens - Newcastle Under Lyme
Good afternoon, Thanks for reviewing our Howdens - Newcastle Under Lyme depot. Have a great day. Thanks, Alexandra
100% recommend
Went to my local store at Chesterton, Newcastle-under-Lyme, met Shirley the designer who came out and measured us up for a new kitchen, she as been brilliant nothing was ever a problem and answered all our questions, 100% recommend and a good price As well
26 septembre 2025
Avis spontané
Réponse de Howdens - Newcastle Under Lyme
Hello Paul,
Thank you for sharing your positive experience us.
Best wishes, Alexandra
kitchen
Howdens were great from the start of my kitchen to the end
I was helped with my design and it came on time
18 août 2025
Réponse de Howdens - Newcastle Under Lyme
Hello Mr Christian Foulkes,
Thank you for sharing your positive experience with us. We're pleased to hear that you were satisfied with the design assistance and timely delivery of your kitchen.
Best wishes,
Wonderful helpful staff good deals on…
Wonderful helpful staff good deals on things very pleased with the service
8 août 2025
Réponse de Howdens - Newcastle Under Lyme
Hello Steve, good morning,
Thank you for your kind words and for sharing your positive experience with our team. We're delighted to hear that you are pleased with the service and the deals you received.
Best wishes,
The ladies I spoke to at Howdens…
The ladies I spoke to at Howdens Newcastle Under Lyme, were really helpful and professional. Purchased a kitchen to suit my needs. Very happy.
27 juin 2025
Réponse de Howdens - Newcastle Under Lyme
Hello Jane, good morning
Thank you for your kind words about our team at Howdens Newcastle Under Lyme. We're pleased to hear that you are happy with your kitchen purchase and the service provided.
Best wishes,
Réponse de Howdens - Newcastle Under Lyme
Hello GREENO,
Thank you for your positive feedback. We're pleased to hear that you found our team knowledgeable, friendly, and efficient.
Best wishes,
Réponse de Howdens - Newcastle Under Lyme
Hello Simon, good morning
Thank you for your kind review. We're pleased to hear that you found the ordering process easy and our staff knowledgeable.
Best wishes,
Réponse de Howdens - Newcastle Under Lyme
Hello,
Thank you for your positive feedback on our service. We're pleased to hear that you had a very good experience with us.
Best wishes,
Great customer service
Outstanding customer service provided from all of team, great knowledge on all products.
24 mars 2025
Réponse de Howdens - Newcastle Under Lyme
Hello Ant,
Thank you for your kind words and for recognising the team's efforts and product knowledge. We are delighted to hear about your positive experience with us.
Best wishes,
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.