Very knowledgeable and helpful person help me with my order to get exactly what my client required. Ordered and delivered in good condition in two days.
L'entreprise a répondu

16 Harvey Reeves Road, St. James Mill Road, Northampton, NN5 5JR Northamptonshire, East Midlands, GB
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Very knowledgeable and helpful person help me with my order to get exactly what my client required. Ordered and delivered in good condition in two days.
L'entreprise a répondu
What a fabulous visit to Northampton showroom. Maxine and her team were amazing.an all round brilliant experience helping to make big decisions much easier. You really looked after us abs we have a... Voir plus
L'entreprise a répondu
I recently purchased a kitchen from the Northampton branch (Harvey Reeves Road) and had very pleasant experience. Chris Roberts came up with a fantastic design for the utility room which created... Voir plus
L'entreprise a répondu
Went to Howdens on the recommendation of a few people and seeing their kitchens, which are beautiful. Chris is an absolute credit to the company. Really helpful and creative with ideas and honest as w... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
16 Harvey Reeves Road, St. James Mill Road, Northampton, NN5 5JR, Northamptonshire, East Midlands, Royaume-Uni
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From visiting the Expo in Raunds to Shaun at St James depot were brilliant and speaking with Shaun over a few months, with having a few changes along the way to the delivery on the day of fitting. All staff were professional and also very knowledgeable of the products. Definitely A+ and 5*s for all.

Réponse de Howdens - Northampton
Credit control department rude and extremely unprofessional. I think they could benefit from customer service training

Réponse de Howdens - Northampton
Alex from the Northampton depot came round, measured up our bedroom and provided us with a design we really liked.
After decided to go ahead, the process was totally seamless - Howdens delivered the bedroom the following week and provided clear guidance on what we needed to do to get the desired finish.
When I had some questions about how to fit on of the elements , Alex was straight on it. His guidance helped us to achieve the new bedroom we've been after for ages.
Top quality product and service!

Réponse de Howdens - Northampton
Always recommended this company. Best price ever and very friendly team!

Réponse de Howdens - Northampton
Alex was very helpful with the design and budget of the new kitchen. The kitchen was delivered on time and looks amazing.

Réponse de Howdens - Northampton
I recently purchased a kitchen from the Northampton branch (Harvey Reeves Road) and had very pleasant experience.
Chris Roberts came up with a fantastic design for the utility room which created even more unit space in the kitchen. He also provided a very competitive quote we couldn't resist. A small issue with the tap was also dealt with immediately without issue.
An overall fantastic experience and I will happily use Howdens again in the future.

Réponse de Howdens - Northampton
Before you even get into this business the security act unprofessionally and act as if they own the public highway and public footpath.
Definitely training required

Réponse de Howdens - Northampton
Very easy to get a quote, order items and stock levels.
Makes business simple

Réponse de Howdens - Northampton
Have used Howdens Northampton for nearly 20 years. Fantastic depot, great manager with fantastic staff. All staff are super knowledgeable and dedicated. This depot is crucial to my business. It’s not difficult to see why staff retention there is high. Great environment.

Réponse de Howdens - Northampton
As always, the service i received from Aaron (and all the staff to be fair) was second to none. Always willing to advise on the best product and price. The only place i buy my doors and Kitchen units.

Réponse de Howdens - Northampton
Had a couple of Neff kitchen appliances fitted and discovered one didn’t fit the style of the others. As the boxes were thrown out the manager was unwilling to accept a swap for the correct version (as is their right). The manager admitted it was up to their own discretion and refused to find any middle ground for a resolution. While fault lies with us (the customer) for not double checking, the expert designer failed to flag the mismatch in styles.
Judge for yourself whether a one star review is deserved as the requested products were ordered and obtained but to me the level of customer service falls well short of the mark.

Réponse de Howdens - Northampton
Toby was excellent in front

Réponse de Howdens - Northampton
Went to Howdens on the recommendation of a few people and seeing their kitchens, which are beautiful. Chris is an absolute credit to the company. Really helpful and creative with ideas and honest as well. He didn't just tell me what I wanted to hear and was realistic with plans whilst ensuring he could plan in everything I needed/wanted. Wouldn't hesitate to go back to Howdens in the future but can't imagine changing my beautiful kitchen. Thank you so much!

Réponse de Howdens - Northampton

Réponse de Howdens - Northampton
That staff are always very polite and very helpful!

Réponse de Howdens - Northampton
The Customer service was poor and the design and delivery wasn`t much better

Réponse de Howdens - Northampton
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