I went to Southgate Howdens for my kitchen design long ago and Maggie helped me with my kitchen order. She was very patient and understood my requirements and gave me valuable advice which helped me a... Voir plus
L'entreprise a répondu

Unit 3, Brunswick Industrial Park, Brunswick Way, N11 1JL London, London, GB
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I went to Southgate Howdens for my kitchen design long ago and Maggie helped me with my kitchen order. She was very patient and understood my requirements and gave me valuable advice which helped me a... Voir plus
L'entreprise a répondu
When I make a decision to use a company, I need to know that they'll be there through thick and thin!! That they'll be honest fair and reliable, all of which I believe the team at Southgate is!! I hav... Voir plus
L'entreprise a répondu
The staff are very helpful and professional when they saw me sitting outside, they opened up five minutes early when I gave my order I had forgotten an item which would’ve been a disaster? Had I not... Voir plus
L'entreprise a répondu
I got the worktop I needed but the stock tally at Southgate was incorrect. When I got there I was told I would have to get it from another branch. In the end I had to pay to get it delivered. Not a ha... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Unit 3, Brunswick Industrial Park, Brunswick Way, N11 1JL, London, London, Royaume-Uni
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Everything was very good with staff very helpful and with a good prices.

Réponse de Howdens - Southgate
Excellent and very friendly service special mention of your employees Adil and Kishen.A credit to your company

Réponse de Howdens - Southgate
Always provided a great service . I bought quite a few kitchens from them and they have always been spot on . Especially the staff at New Southgate .

Réponse de Howdens - Southgate
Very customer friendly team and helpful to.
They do the most to help their customers.

Réponse de Howdens - Southgate

Réponse de Howdens - Southgate

Réponse de Howdens - Southgate

Réponse de Howdens - Southgate

Réponse de Howdens - Southgate
People serve you at the correct time , they explain you everything

Réponse de Howdens - Southgate
The staff are very helpful and professional when they saw me sitting outside, they opened up five minutes early
when I gave my order I had forgotten an item which would’ve been a disaster? Had I not had it The warehouse staff were very helpful and speedy to get me on my way all in all can’t recommend them enough.

Réponse de Howdens - Southgate
REFERENCE: Howdens Southgate 173/0432215 -
I purchased a Howdens kitchen units (chleford ivory) from Howdens Southgate.
1. It has been appalling to find such bad assembly quality from all the white ready-assembled cabinets Howdens supplied to me, in addition to their sealing problems of chipboards used.
1)All the back panels of ready-assembled white cabinets have been poorly fixed with something like staples only.
2) The condition of the back panels are very poor so that they are all warped to some degree - as evidenced by the irregular gaps between the back panels and the shelves in all the wall cabinets, the gaps between the back panels and the side panels in some cabinets. In such cases, not only moisture can easily come into the cabinets, but also little bugs.
3) All the assembled drawer baseboards are not sealed (CIV5127, CIV5146), nor are some of the panels of built-under oven housing base cabinet (CIV 560G). This is completely not suitable for kitchen cabinets.
4) It is obvious when sealing the edges, the manufacture used an edging tape/edging banding smaller by 1mm than the thickness of the chipboards. In addition, the sealing machine didn't seem to produce a temperature high enough to seal the edges properly and seamlessly. Such bad finish will make the chipboards prone to moisture in humid conditions.
5) The corner cabinet is poorly designed and assembled - instead of using a whole sturdy board as its base, the manufacturer used two chip boards connected together, leaving small gaps in between.
6) A damaged board was fixed as the top board of Tall Mwave Twr White cabinet (CIV561T)
7) For the same type of base units some boards go flush with the adjacent boards while others don't. It showed bad quality control of cabinet assembling.
2. All the ivory MFC boards (Decor Ends) have some degree of sealing problems too. The edging tape/banding are smaller by 1mm than the thickness of the MFC boards (18mm). In addition, the sealing machine didn't seal the edges properly and seamlessly. Such sealing finish is not acceptable for units to be used in kitchen and will be prone to moisture.
3. At least 5 decor ends of wall units already showed signs of tiny/small gaps at the edges (DRK3239)
4. MFC boards and MDF boards were packed directly into the cardboards without a moist resistant film/membrane.
I have submitted all photo evidences of faulty goods to Howdens Southgate on and before January 18 2024.
The Consumer Rights Act 2015 makes it an implied term of the contract I have with Howdens Southgate that goods be as described, fit for purpose and of satisfactory quality.
As Howdens Southgate is in breach of contract and I've owned the product between 31 days and 6 months (all products delivered in December 2024), I am within my statutory rights to ask for it to be refunded.

Réponse de Howdens - Southgate

Réponse de Howdens - Southgate

Réponse de Howdens - Southgate
The staff are very helpful and have most off the materials in stock

Réponse de Howdens - Southgate

Réponse de Howdens - Southgate
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