Sheila from Howden's in Stourbridge has been fantastic throughout the whole process of refurbishing our house and kitchen. We changed our design and colours numerous times, but Sheila was patient and... Voir plus
L'entreprise a répondu

Blocks J1 & J2, Stourbridge Industrial Estate, Mill Race Lane, DY8 1JN West Midlands, Wales & West, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Sheila from Howden's in Stourbridge has been fantastic throughout the whole process of refurbishing our house and kitchen. We changed our design and colours numerous times, but Sheila was patient and... Voir plus
L'entreprise a répondu
What can I say, Summer was a delight to work with she understood everything we wanted and delivered no questions asked we are so happy with the end result. I hadn’t dealt with Howdens before but defin... Voir plus
L'entreprise a répondu
It took only one phone call when my elderly frail mother had a problem with her (just) out of warranty freezer. Alex listened, was understanding and went above and beyond to resolve the problem on the... Voir plus
L'entreprise a répondu
Absolutely thrilled with world class customer service at Howdens, Stourbridge. Thanks especially to Scott for helping set up my account, keeping in contact about my order and having it exactly when... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Blocks J1 & J2, Stourbridge Industrial Estate, Mill Race Lane, DY8 1JN, West Midlands, Wales & West, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sheila from Howden's in Stourbridge has been fantastic throughout the whole process of refurbishing our house and kitchen. We changed our design and colours numerous times, but Sheila was patient and worked with us through to the end of the project. Many thanks!

Réponse de Howdens - Stourbridge
What can I say, Summer was a delight to work with she understood everything we wanted and delivered no questions asked we are so happy with the end result. I hadn’t dealt with Howdens before but definitely would again and recommend them very highly. Whenever Summer was unavailable to help Scott in the showroom was so helpful also, so thank you very much Summer and Howdens for a pleasurable experience.

Réponse de Howdens - Stourbridge
Scott at the counter was helpful, renewed my trade members and sorted the flooring out exactly how and when I wanted it.
A credit members of the staff!

Réponse de Howdens - Stourbridge
Units didn’t fit in space damaged units missing units

Réponse de Howdens - Stourbridge
Absolutely fantastic store all the staff are so helpful Thankyou so much ! I can highly recommend this store I love my new doors and handles. Well done to you all can’t Thankyou enough your all brilliant

Réponse de Howdens - Stourbridge
Fantastic depot, always worked with the team for years and love the energy and how I always feel so welcome.
Had many kitchens, bedrooms and joinery over the years.
Thank you Howdens stourbridge!! Keep up the good work

Réponse de Howdens - Stourbridge
So had the measurements for our kitchen. The kitchen we ordered came 2 days early, so had to rush to sort it out. Howdens didn't even send me or the builders measurements of where to put the cupboards so had to ring then to sort that. Then as it was coming together builders noticed we were sent a massive bottom cupboard instead of a small wall cupboard with door and 2 handles were missing. Had to ring to sort that... when they delivered it our builder noticed that there were no wall fixing/ hinges for the door and no pegs for the shelves. So our builder used some of his own thank god. Then i rung howdens Stourbridge which is where we brought it from, to ask if they could send some pegs so we can use the cupboard to be told " we have them in stock to fetch" i told them i didnt drive they said "get our builder to grab some and drop them off" not being funny but were not close to Stourbridge. Customer care they have none. As soon as they received our money for the kitchen that was it.....really disappointed....

Réponse de Howdens - Stourbridge
Very helpful friendly staff, always try to get you the best deals.
Would recommend

Réponse de Howdens - Stourbridge
Needed units to fit a fixed space made up of multiple stacked units - with doors taller than total unit sizes. Very very difficult to sort out sizes of units available to make up stack. Sizes of doors in particular styles was even more difficult to sort out.
Having done that, in going to order we discover the sizes on your sales system are always the same as the catalogue.
Arghh.

Réponse de Howdens - Stourbridge

Réponse de Howdens - Stourbridge

Réponse de Howdens - Stourbridge
Staff very helpful with ordering our new kitchen, nothing to much trouble

Réponse de Howdens - Stourbridge
Visited Howdens Stourbridge today. I was served by Jon who was extremely helpful and friendly. Nothing was too much trouble for him and I left with plenty of ideas and prices. I will definitely be returning.

Réponse de Howdens - Stourbridge

Réponse de Howdens - Stourbridge
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.