Massive thank you to everyone at Stranraer Howdens with special thanks to Steven and Aiden. Steven helped us design our perfect kitchen and was amazing at helping us choose and design exactly what we... Voir plus
L'entreprise a répondu

Blackparks Industrial Estate, Commerce Road, Stranraer, DG9 7DD Stranraer, Scotland, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Massive thank you to everyone at Stranraer Howdens with special thanks to Steven and Aiden. Steven helped us design our perfect kitchen and was amazing at helping us choose and design exactly what we... Voir plus
L'entreprise a répondu
Always helpful when I have turned up or phoned them. They explored different options and pricing, designed a kitchen to exactly what was asked for. Units, cupboards and appliances all to a very high s... Voir plus
L'entreprise a répondu
Staff at the Stranraer depot are always helpful and polite.
L'entreprise a répondu
Excellent staff kept informed and delivery very quick Not opened yet or installed Delivery men very efficient Overall experience very good Would recommend
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Blackparks Industrial Estate, Commerce Road, Stranraer, DG9 7DD, Stranraer, Scotland, Royaume-Uni
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff at the Stranraer depot are always helpful and polite.

Réponse de Howdens - Stranraer
Always helpful when I have turned up or phoned them. They explored different options and pricing, designed a kitchen to exactly what was asked for. Units, cupboards and appliances all to a very high standard and quality. Would not hesitate to use them for the next kitchen.

Réponse de Howdens - Stranraer
Excellent staff kept informed and delivery very quick
Not opened yet or installed
Delivery men very efficient
Overall experience very good
Would recommend

Réponse de Howdens - Stranraer
Massive thank you to everyone at Stranraer Howdens with special thanks to Steven and Aiden. Steven helped us design our perfect kitchen and was amazing at helping us choose and design exactly what we wanted. He made the whole process so much easier for us and was very patient whilst we decided and changed a few things. We also dealt with Aiden several times throughout the process and once again, he was top class. Very knowledge and helpful and always willing to go the extra mile. First class experience from everyone at the Stranraer branch. Thanks again 👌🏼

Réponse de Howdens - Stranraer
i just like how howdens run always good service from them and staff and good products .

Réponse de Howdens - Stranraer
Good service and all the items required were in stock for immediate collection

Réponse de Howdens - Stranraer
Great lads at the branch went the extra mile

Réponse de Howdens - Stranraer
Stranraer staff extremly helpful,always go out their way to help Could not as for better

Réponse de Howdens - Stranraer
Great service. Quick to give quote, order and deliver.
Good quality products.

Réponse de Howdens - Stranraer
Great polite and knowledgable quick service couldn’t be better

Réponse de Howdens - Stranraer

Réponse de Howdens - Stranraer
Been a Howdens customer for many years and bought a good few kitchens without any real problems.
However, I certainly would not recommend anyone considering one of their sprayed to order kitchens! It's been disappointing and certainly not worth the extra cost or inconvenience. I think Howdens have taken on something that they just cannot manage/deliver to a quality standard that it should be. Samples presented have a nice finish but when it comes to a full kitchen the finish quality is an issue and Howdens are not meeting their usual standard which results in additional costs to the customer due to return visits to fit replacement items. Local depot staff are helpful but I think they are even fed up getting replacements that are still flawed.
Customer Services were contacted but appear uninterested and directing customers to law? See reply below after a site visit was requested to discuss quality:
Good Afternoon,
We are writing further to your contact with Customer Service about the Quality of your Chilcomb Linen paint to order kitchen.
We have liaised with Robert at the Stranraer depot, Robert advised that this has all been referred to our Quality assurance team in accordance with our procedures. We understand that our Quality team have agreed to replace the items that have had a defect/quality issue.
From speaking with Robert, we understand that you have requested a site visit however as we have agreed that there was an issue and the goods, and these have been replaced this would not be necessary. Unfortunately, as you have received previously and are still in the process of receiving replacements, we are unable to assist any further from here however Robert is escalating this issue and will be in touch with any updates.
We can only apologise we cannot assist you further on this occasion, and trust this clarifies Howdens position. Therefore, if you remain unsatisfied, we can only recommend that you seek your own independent advice on the matter as our position is final.
Many thanks,
Kayleigh Neale
Customer Service Controller
Howden Joinery Limited

Réponse de Howdens - Stranraer
Very good customer service and advice. The kitchen is of good quality and design. Very happy with the result.
We chose to use our own joiners for installation.

Réponse de Howdens - Stranraer

Réponse de Howdens - Stranraer

Réponse de Howdens - Stranraer
The staff at Howdens have been extremely helpful, any issues that have arisen have been professionally & efficiently dealt with

Réponse de Howdens - Stranraer
Always a fantastic experience Stranrear branch are helpful and are always on hand to help

Réponse de Howdens - Stranraer
The staff at Stranraer Branch go above and beyond. All considered friends rather than suppliers!

Réponse de Howdens - Stranraer
All the staff have been excellent in the Stranraer Branch. Nothing was a problem to them, even last minute changes!
Couldn't reccomend them highly enough.

Réponse de Howdens - Stranraer
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.