I use Swanley Branch of Howdens, always very helpful, keen prices and prompt delivery. Joe the manager, and all the girls and warehouse staff are great. Always recommend Swanley Branch.
L'entreprise a répondu

Unit 1, Gateway Trading Estate, London Road, BR8 8GA Kent, London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I use Swanley Branch of Howdens, always very helpful, keen prices and prompt delivery. Joe the manager, and all the girls and warehouse staff are great. Always recommend Swanley Branch.
L'entreprise a répondu
Had great service from start to finish. Kevin listened & helped design our kitchen how we wanted it and Keeley followed up our enquiry & helped with the finishing touches. We are very happy with our k... Voir plus
L'entreprise a répondu
Brilliant service! Have used Howdens for years but through my contractors account, Simon explained all the perks of opening my own account, plus all the bonuses of signing up there and then, he did al... Voir plus
L'entreprise a répondu
I purchased a kitchen together with flooring at the begining of April. This was my first purchase from this supplier and i could not have been more pleased with the products and customer service. I w... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Unit 1, Gateway Trading Estate, London Road, BR8 8GA, Kent, London, Royaume-Uni
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I use Swanley Branch of Howdens, always very helpful, keen prices and prompt delivery.
Joe the manager, and all the girls and warehouse staff are great. Always recommend Swanley Branch.

Réponse de Howdens - Swanley
Had great service from start to finish. Kevin listened & helped design our kitchen how we wanted it and Keeley followed up our enquiry & helped with the finishing touches. We are very happy with our kitchen and the service from the whole team at Howdens Swanley. Keeley made it a stressfree experience.

Réponse de Howdens - Swanley
Exceptionally helpful and constructive kitchen planner, good choice of internal doors, prompt and efficient delivery, good quality of manufacturing and materials, all at excellent price. Can't find fault with anything, will be using again in future.

Réponse de Howdens - Swanley
purchased bits on a trade day always a pleasant experience great counter and tade sales staff very helpful

Réponse de Howdens - Swanley
Simon was very helpful and helped out with what I needed

Réponse de Howdens - Swanley
Simon Baker was the agent dealing with, very professional and made it happen for us on time .

Réponse de Howdens - Swanley
I purchased a kitchen together with flooring at the begining of April. This was my first purchase from this supplier and i could not have been more pleased with the products and customer service.
I would like to thank Joe and Carly for the best customer sevice i have experienced from any supplier for many years.

Réponse de Howdens - Swanley
Brilliant service! Have used Howdens for years but through my contractors account, Simon explained all the perks of opening my own account, plus all the bonuses of signing up there and then, he did all the paperwork for me, only took 5 minutes, and I walk out with a new account, the parts I needed, and a case of beer, can’t get much better than that!

Réponse de Howdens - Swanley
Carly and Joe were so helpful with my kitchen order and even beat the price of a competitor. They are both informative and warm of character. Carly in particular tells me how good I look and that makes me feel good

Réponse de Howdens - Swanley
All the staff at Swanley are very helpful and friendly. Great service always. Well deserved 5 stars.

Réponse de Howdens - Swanley
Unhappy with after sales service.
Via my builder we purchased a £6/700 built in Neff Microwave Oven. This has failed twice within 3 years for the same fault despite being only modestly used.
Neff referred me to Howdens under the Consumer Rights Act if I wished to dispute this being a chargeable fault as outside the standard 2 year's manufacturers warranty.
Whilst Neff have been poor on this I have had to chase Howdens by email on numerous occasions as no response to my contact attempts & escalated to 'Head Office' to get any contact / traction on this. Howdens continue to obfuscate on the acceptability of this product failure & the recourse available.
I'm left feeling Howdens were quick to take my money but less concerned with ensuring my continued satisfaction.

Réponse de Howdens - Swanley
I recently bought a kitchen from Howdens swanley the Chilcomb in Reed Green . The quality of the kitchen is nice but the door panels have a gap that I can get a folded piece of paper (ie 2 sheets) into and the only reason I’ve been given for this is it’s part of the “manufacturing process” . This gap has already caught wood dust in the fitting of the kitchen and will catch dust, food, hair etc and cannot be cleaned other than with a soft brush because the recess is too deep to get a cloth into it . It’s poor design and poor manufacture in my opinion and should have a nice close fit to the rest of the door . I’ve normally been very happy with Howdens but on this occasion I’m not, hence the 2 stars plus I don’t think they’ve made any attempt to look into this properly and have fobbed me off with a few lines in an email which explain nothing . No management has even picked up the phone to me . Even my kitchen fitter agreed the gap was too large . The review would not allow me to leave a photo . I would NOT recommend this kitchen .

Réponse de Howdens - Swanley
Helpful staff and a good discount compared with 'the high street' prices

Réponse de Howdens - Swanley

Réponse de Howdens - Swanley
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.