We are Oaktree Joinery and I personal as owner fitted one of Howdens kitchens for as new business venture. Carcasses were the best I have ever seen from a standard kitchen company and well thought... Voir plus
L'entreprise a répondu

Unit 5, Kennet Way, Canal Road Industrial Estate, BA14 8BL Wiltshire, South West, GB
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We are Oaktree Joinery and I personal as owner fitted one of Howdens kitchens for as new business venture. Carcasses were the best I have ever seen from a standard kitchen company and well thought... Voir plus
L'entreprise a répondu
Howdens in Trowbridge were very professional and have an excellent service. Mini came out to measure for our kitchen, providing advice without forcing her view. She came up with an excellent kitchen d... Voir plus
L'entreprise a répondu
Mini at Howdens Trowbridge is an experienced, knowledgeable designer who listens, asks questions and then always creates a great design. I have used her many times and each time been delighted. Than... Voir plus
L'entreprise a répondu
Howdens Trowbridge supplied my kitchen last year and were fantastic. They were very patient given it took me 3 months to make up my mind with colour and design, well there's so much choice. Howdens t... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Unit 5, Kennet Way, Canal Road Industrial Estate, BA14 8BL, Wiltshire, South West, Royaume-Uni
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We are Oaktree Joinery and I personal as owner fitted one of Howdens kitchens for as new business venture.
Carcasses were the best I have ever seen from a standard kitchen company and well thought out in design.
Service was exellent and the sales rep Mark even came over to greet me and filled out the application as far as he could.
Well done to all at Howdens Trowbridge you made it all so easy

Réponse de Howdens - Trowbridge

Réponse de Howdens - Trowbridge
Disappointed with what I am being charged
for a customer that been with you for many years I fill that I was over charged yet again 🤔

Réponse de Howdens - Trowbridge

Réponse de Howdens - Trowbridge

Réponse de Howdens - Trowbridge

Réponse de Howdens - Trowbridge
Has potential to be a fantastic depot, yet it won’t ever be. Usually after 30-45 minutes of trying to phone through, I find myself having to drive to the depot just to check stock! What is the point in having a telephone if it doesn’t get answered?
Most time when I go in there is a young chap with a beard, I think his name is Josh? He seems to always be on his own to serve a queue of customers and answer the phones whilst the other staff members sit around talking.
I think management needs to intervene and change this? Surely 1 person shouldn’t be doing the job of 3-4 others?
Having experienced this many times, unfortunately I have to shop elsewhere ie, Magnet, Bradfords or Wickes.
I can also imagine there is a lot of lost revenue due to this? As I always hear the words ‘target’ and/or ‘number’ perhaps if everyone clubbed together and picked up the phone they might make money. But whilst it’s left to one person, I don’t see this being the case
Overall poor experience.

Réponse de Howdens - Trowbridge
I had a lovely lady called Mel from Trowbridge branch do my design, she made me feel so comfortable and really did a great design. It self like talking to a friend no hard pushing a sale on me . She is an asset to the company

Réponse de Howdens - Trowbridge
Always very helpful. With a lot of knowledge and experience. Always open to discount and offers.

Réponse de Howdens - Trowbridge
Courteous and efficient service, with great products.

Réponse de Howdens - Trowbridge
Ordered stuff that was not in stock replied within a week and delivered

Réponse de Howdens - Trowbridge
Fitting new worktops and upstand to an existing kitchen, I found I had underestimated the upstand length. Fortunatley Howdens' Trowbridge branch had just what I needed in stock.
Easy to collect and fit, and my customer is very happy with the finished result.

Réponse de Howdens - Trowbridge
Really helpful staff member who spent time helping with choice of right product

Réponse de Howdens - Trowbridge
Part deliveries for 2 phase kitchen. Eventually sorted, but not before expressing how disappointed I was with service and my customer detailing she had paid for a product we was both told was in depot… obviously not the case!

Réponse de Howdens - Trowbridge

Réponse de Howdens - Trowbridge
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