A big thank you to Emma at your Workington branch who helped our charity to select a kitchen that met our needs within a strict budget. She took the time to show us all the elements that would be req... Voir plus
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Unit 11, New Yard, Clay Flats Industrial Estate, CA14 3YE Cumbria, North West, GB
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A big thank you to Emma at your Workington branch who helped our charity to select a kitchen that met our needs within a strict budget. She took the time to show us all the elements that would be req... Voir plus
L'entreprise a répondu
*ISSUES NOW RESOLVED WITH STORE MANAGER (LIAM) Ordered 2 lengths of kitchen worktop, got an email a week later to say items are ready to collect so went to collect a day later. Was given a ticket to t... Voir plus
L'entreprise a répondu
The members of staff at the Workington branch, named Shaun and Shannon have been absolutely excellent and efficient, each time somethings not in stock or there has been a mix up etc. They have ressol... Voir plus
L'entreprise a répondu
Howdens designed my kitchen and have done a fantastic job. Nothing too much trouble even thoughi kept changing my mind in the shop...took things back that we didn't need and said they would deduct f... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
Écrit par l'entreprise
Unit 11, New Yard, Clay Flats Industrial Estate, CA14 3YE, Cumbria, North West, Royaume-Uni
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Excellent support excellent planning what the customer wanted no problem in sort ant issue out with missing item

Réponse de Howdens - Workington
Poor service. I was promised a call back the same day, the next day when I called again there was no apology and still no answer for my query. I feel that they are scrimping on quality. I have had Howdens kitchen cabinets before but the latest order was not the same. Definitely won't be using them again

Réponse de Howdens - Workington
Excellent service both ordering and delivery. Recommended

Réponse de Howdens - Workington
fantastic customer service, very welcoming and all the staff make it worthwhile.

Réponse de Howdens - Workington
Extremely helpful ad knowledgeable, Cory explained the benefits of the different work surfaces, as one was relatively new he said they hadn't had much feedback on it long-term properties, which helped us make our decision I would fully recommend using howdens for all future kitchen requirements

Réponse de Howdens - Workington
What a fantastic experience purchasing our dream kitchen from Howdens was and it was all thanks to Stevie.
Stevie couldn’t have been more helpful, he listened to what was important to use and took what we said and turned it into a reality. All his suggestions complimented what we already wanted but just made them that bit better and more functional.
He was never pushy and never once made us feel like we had to rush to put a deposit down or make a commitment there and then!
Would highly recommend buying from them.

Réponse de Howdens - Workington

Réponse de Howdens - Workington
As always friendly and professional and a good price 👍🏻😅

Réponse de Howdens - Workington
The customer care at Howden's Workington is always superb and the staff really go out of their way to ensure a great customer experience. Big thank you to Jack who helped us achieve our dream kitchen.

Réponse de Howdens - Workington
Friendly staff at both the Workington and Gateshead branches.
Prices can vary from branch to branch
Prices for off the shelf items are available on line by logging into your account.

Réponse de Howdens - Workington
Why can't I put 0 stars?! I absolutely would not recommend ever buying anything from Howdens. I ordered my kitchen in October 2021 and it is now April 2022, I am still having issues with missing items. We have a delivery almost weekly where they drop off incorrect items, miss items off the orders, drop off damaged items. I do not know how this business is sustainable. The delivery costs to my address must be through the roof, even the delivery drivers laugh at how often they come. Howdens provided me with 19 doors as ordered but not enough architrave and are blaming me for not knowing that there was an incorrect amount of architrave per door (I did not order the amounts nor know anything about how much per door). Items I was under the impression were paid for last year had not been included on my invoice until delivery 6 months later and now I have been landed with a large bill - 6 months ago I ordered during a sale.

Réponse de Howdens - Workington
Adam sold us a kitchen for the gym, very professional, polite and hard working, Thankyou for all your help :)

Réponse de Howdens - Workington
Really pleased with our high quality kitchen. Stevie the designer at workington branch was brilliant throughout and created a plan which was exactky what we wanted. Top service throughout, and hassle free especially when a faulty part needed exchanged

Réponse de Howdens - Workington
Always fantastic and helpful service from the team at workington. I've had a number of kitchens supplied over the past few years and always had good reviews off my customers who have happy with the service especially the knowledge and attention to detail from the design team
Highly recommended if you are after kitchens or any other joinery

Réponse de Howdens - Workington
The customer service from howdens is outstanding and they do everything they can to help and make things as seamless as possible and adam rumney is the star of the bunch. He's very friendly and is very experienced in dealing with customers.

Réponse de Howdens - Workington
From an accounts point of view, I do not pay invoice's until I am chased for payment. Many times, the invoice will say a due date, but was actually paid at the point of sale. When I called to ask why this is the case, the customer service assistant said it was a frequent issue.
Your statements are also very difficult to understand. Therefore to ensure I don't pay you in error, I only pay when chased for an invoice.

Réponse de Howdens - Workington
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