Steel prop was exactly what I needed to complete repair in my garden.
Date de l'expérience:
Qualité: 5
Rapport qualité / prix: 5
Vendu par HSS ProService
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The product was not fully adjustable throughout the specified range. Minimum height was 2m not the 1,8m specified. The ability to adjust from 3m to 1.8m was not easy - requiring extra props to enable the removal and reset of the hired prop.
Qualité: 3
Rapport qualité / prix: 4
Product was suitable
Qualité: 5
Rapport qualité / prix: 5
Dear HSS The acrow hire that keeps on giving! I M writing after a miserable experience with HSS or was it speedy hire? The saga started on 15th march when I selected HSS to supply 2 x 1.7/2.4 mtrs Acrow wallprops..for delivery in Gloucester on Friday 20th march for a period of 1 week. The order was accepted or so it seemed and payment taken. On the morning of Friday 20th march a knock on the door and a friendly smile and the driver was ushered to the garage where he courteously delivered 1 x Acrow. As per the paperwork Which I reluctantly signed for. Not in the mood to be beaten by this hiccup, I went Back on the HSS website after a fruitless search for a phone number for HSS Gloucester. I found that a virtual HSS branch in Gloucester still had a suitable Acrow available and I could collect it from The branch in Gloucester. I rearranged plans for the day and a suitable Vehicle and found myself at Branch of speedy hire not HSS..where a great member of staff in reception dealt with me straight away suggesting that this type of error sometimes happens and is usually due to the order being re-entered manually from HSS system to Speedy hire?? He duly carried the Acrow out of the shop Carefully placing it in my car. I took it home and got back to prepare for my weekend project. On Saturday morning a friend duly turned up to help me and we stripped back the structure ready to support the beams before reconstruction We were ready for the Acrows , the first went in smoothly but when we put the second one up we became aware that the all important support pin was missing..there was a chain and a hoop but .no pin. Noting the time was 11am I jumped in the car and hurried to speedy hire in Gloucester only to find it. Closed My friend who was waiting patiently guarding the precarious structure, said he had a socket drive extension that might fit the bill.... Back at his house. So 45 minutes later we had a working Acrow and after a short refreshment break we got down to work .. hopefully with the addition Sunday working we will complete the project. Is this normal with HSS /SoeedyHire ? As far as me, I have to wait in on Friday, for the collection of one Acrow, I have to make another journey to SpeedyHire to return the incomplete Acrow and no doubt have to convince the staff that the pin wasn't there. I would appreciate your thoughts on this Thanks
Qualité: 4
Rapport qualité / prix: 4
Took the weight off my shoulders
Qualité: 5
Rapport qualité / prix: 5
Réponse de HSS ProService
Good Morning Mr Garley,
We would like to thank you for your positive comments on our Steel props.
Our aim at HSS is to ensure that our customers receive the highest standard of equipment so again we are grateful for your feedback and hope to see you at HSS again soon.
Kind regards
Francesca
Satisfied
Qualité: 4
Rapport qualité / prix: 4
Réponse de HSS ProService
Good Morning Vipul,
We would like to thank you for taking the time to review the steel props that you hired through HSS. All feedback is important to us and greatly appreciated.
We hope that you will visit HSS again very soon.
Kind regards
Francesca
They supported the bays for my install perfectly
Qualité: 5
Rapport qualité / prix: 5
Réponse de HSS ProService
Good Morning Gary,
We would like to thank you for your positive comments on our steel props.
Our aim at HSS is to ensure that our customers receive the highest standard of equipment so again we are grateful for your feedback and hope to see you at HSS again soon.
Kind regards
Francesca
Does what it says on the tin
Qualité: 5
Réponse de HSS ProService
Good Afternoon Decarlo,
We would like to thank you for your positive comments on our steel props
Our aim at HSS is to ensure that our customers receive the highest standard of equipment so again we are grateful for your feedback and hope to see you at HSS again soon.
Kind regards
Francesca
It done the job well and nothing wrong with them
Qualité: 4
Rapport qualité / prix: 2
Réponse de HSS ProService
Good Morning Neil,
We greatly appreciate your feedback on our Steel props
We are pleased to hear that they did just the job you needed them to do without any issues.
Thank you again for using HSS and we hope that you visit us again soon.
Kind regards
Francesca
Was complete, no bits missing and Did the job needed.
Qualité: 4
Rapport qualité / prix: 5
Réponse de HSS ProService
Good Morning David,
We would like to thank you for your positive comments on our steel props.
Our aim at HSS is to ensure that our customers receive the highest standard of equipment so again we are grateful for your feedback and hope to see you at HSS again soon.
Kind regards
Francesca
The props were badly seized. It took half an hour and lots of WD40 as well as time I was paying my builder for, to get them unstuck. They are not expensive but I urge you to check that they are functional before to take receipt of them.
Qualité: 1
Rapport qualité / prix: 1
Réponse de HSS ProService
Good Afternoon Clare,
Thank you for taking the time to review your hire with HSS of the steel props. We are sorry to hear that you found the parts were seized and difficult to use. We have passed this over to our operations team to review.
Kind regards
Francesca
Simple to use, strong and got job done
Qualité: 5
Rapport qualité / prix: 5
Réponse de HSS ProService
Good Afternoon Paul,
Thank you for your great feedback on the Steel Props that you hired with HSS, this is truly appreciated and shows what top quality equipment we have on offer.
Thank you again for choosing HSS for your hire needs and we hope to see you again soon.
Kind regards
Francesca
Very strong
Qualité: 5
Rapport qualité / prix: 5
Réponse de HSS ProService
Good Afternoon John
We sincerely appreciate the time and effort you have taken to review our Steel Prop
We are ecstatic to hear that this item was very strong!
Thank you again for using HSS hire and we look forward to seeing you again in the future.
Kind regards
Daniel
Very easy to transport and use
Qualité: 5
Rapport qualité / prix: 5
Réponse de HSS ProService
Good Morning John
We sincerely appreciate the time and effort you have taken to review our Steel Prop
We are ecstatic to hear that this item was very easy to use and transport!
Thank you again for using HSS hire and we look forward to seeing you again in the future.
Kind regards
Daniel
Strong and metal, it’s a prop.
Qualité: 5
Rapport qualité / prix: 5
Réponse de HSS ProService
Good Morning
We would like to thank you for your positive comments on our Steel Prop
Our aim at HSS is to ensure that our customers receive the highest standard of equipment so again we are grateful for your feedback and hope to see you at HSS again soon.
Kind regards
Daniel
I’m very happy
Qualité: 5
Rapport qualité / prix: 5
Réponse de HSS ProService
Good Morning Grazyna
We greatly appreciate your feedback on our Steel Prop
We are pleased to hear you are very happy with this item!
Thank you again for using HSS and we hope that you visit us again soon.
Kind regards
Daniel
Steel prop was clean and in good working condition
Qualité: 5
Rapport qualité / prix: 5
Réponse de HSS ProService
Good Afternoon Anthony
We would like to thank you for your positive comments on our Steel Prop
We are thrilled to hear this item was clean and in good working condition
Our aim at HSS is to ensure that our customers receive the highest standard of equipment so again we are grateful for your feedback and hope to see you at HSS again soon.
Kind regards
Daniel
Easy Tue and it did the job very well.
Qualité: 5
Réponse de HSS ProService
Good Afternoon
We sincerely appreciate the time and effort you have taken to review our Steel Prop
We are ecstatic to hear that this item did the job very well
Thank you again for using HSS hire and we look forward to seeing you again in the future.
Kind regards
Daniel
Very good done the job
Qualité: 4
Rapport qualité / prix: 5
Réponse de HSS ProService
Good Afternoon
Thank you for your great feedback on the Steel Props that you hired with HSS, this is truly appreciated and shows what top quality equipment we have on offer.
We are happy that you found this product very good and it did the job!
Thank you again for choosing HSS for your hire needs and we hope to see you again soon.
Kind regards
Daniel
Excellent service...I'll be back!
Qualité: 5
Rapport qualité / prix: 5
Réponse de HSS ProService
Good Morning Lee,
Thank you for your great feedback on the steel props that you hired with HSS, this is truly appreciated and shows what top quality equipment we have on offer.
Thank you again for choosing HSS for your hire needs and we hope to see you again soon.
Kind regards
Francesca