Easy to find what I was looking for. Easy to order. Amazingly fast delivery, considering the size of the garden trellis I ordered. Love the trellis. Really elegant design that fits the space we ne... Voir plus
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Lisez les avis des autres
Idyll Home is great for exclusive items you won't find anywhere else. I am a very satisfied repeat customer. Idyll Home offered me a personal service and it was so nice to deal with one real person... Voir plus
Claire was incredibly helpful in organising the delivery of our bamboo modular sofa. The sofa looks great in the garden. The low profile and open bamboo design makes it blend in with the plants rather... Voir plus
L'entreprise a répondu
First order - I wanted these confetti lights last year and couldn’t find them. So this year I looked again - still in short supply but Idyll Home had them and at a slightly lower price than elsewhere... Voir plus
À propos de l'entreprise
- Magasin de meubles
- Magasin de design et de décor intérieur
- Magasin de mobilier de jardin
- Magasin de luminaires
- Magasin d'ameublement d'extérieur
- Magasin de tapis
Écrit par l'entreprise
Idyll Home provide beautiful and interesting home accessories and furnishings. Whether it be a luxurious throw or cushion, handmade crockery, unique furniture or stunning lighting, we still get excited to find new and stylish home accessories that help create your own Idyll Home. We have curated a beautiful selection of modern home furnishings from simple, pared-down Scandi-style furniture to glamorous Moroccan lighting. We source from Danish brands such as Tine K Home and House Doctor, as well as the Dutch brand HKLIVING. We love the combination of modern and vintage home accessories that these European brands offer. We love to discover new handmade items from UK companies too.
Coordonnées de contact
Gus Logistics, Unit 1 Link Park Way, Cheshire Green Industrial Park, CW5 6RX, Nantwich, Royaume-Uni
- 01270812717
- enquiries@idyllhome.co.uk
- www.idyllhome.co.uk
4,8
Excellent
210 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Great customer service
Great customer service, I have been after this item for a long time, and was notified when item was back in stock. Over the moon with purchase. Thank you once again!
17 décembre 2022
Well wrapped fragile item
Well wrapped fragile item, arrived safe and sound and in good time. Very happy .
30 novembre 2022
Love my star delivered perfect…
Love my star delivered perfect condition would definitely recommend idyll Home
2 décembre 2022
First order - will return
First order - I wanted these confetti lights last year and couldn’t find them. So this year I looked again - still in short supply but Idyll Home had them and at a slightly lower price than elsewhere.
Delivery was pretty speedy given current issues with parcels in general and the lights are just as I envisioned.
1 décembre 2022
Excellent service and beautiful…
Excellent service and beautiful product. Will use again as produce great and ordering easy.
25 novembre 2022
Very poor customer service and…
Very poor customer service and aftercare.
We have experienced exactly the same issue as the customer below. Garden Trading acknowledged the issue yet Idyll Home refused to do anything about it.
Extremely disappointing to see that despite being told this hadn’t been seen before that I can now see someone else has had exactly the same problem
7 novembre 2022
Avis spontané
Réponse de Idyll Home
I'm afraid as we did explain we cannot accept a return after 3 months of use unless the bench was faulty which was not found to be the case by ourselves or the manufacturer. If you had contacted us within the 28 day return policy to let us know you were not happy with the item we would have of course refunded this for you and helped you organise a return. We do stress that you do check your order as soon as it is delivered to make sure you are happy with it or at least within the 28 day return policy.
Nice site and great items of relevance
Nice site and great items of relevance. Love the gardening apron which will be well used!
15 novembre 2022
Customer service is amazing
Customer service is amazing. First item arrived smashed so I emailed and this was put right so quickly I had a new one in 2 days
27 octobre 2022
Parcel arrived well packed and in good…
Parcel arrived well packed and in good time. Excellent buying experience.
23 octobre 2022
Lovely product just as described and…
Lovely product just as described and good communication with the seller
14 octobre 2022
Furniture not fit for purpose
I ordered furniture through this company from garden trading. When we opened the sofas and tried using them they are simply not fit for purpose. You cannot sit of the sofa without falling through the bottom of it. Because I didn’t open the package immediately due to house renovations I have now wasted countless emails as refusing to be held accountable for selling something that doesn’t actually work as stated. Disappointed as our garden looks lovely with sofas that we can’t use. I shall be dumping them as that is really the only option.
13 octobre 2022
Avis spontané
Réponse de Idyll Home
Hi Lucy, we are truly sorry to see this, as we have explained previously we are not able accept a return 3 months after the delivery date. We do ask that you check you are happy with the item as soon as possible after the delivery as obviously once it has been used for a while it cannot be returned. We have not heard of this problem before with the popular Porthallow sofa and after reporting it to the manufacturer Garden Trading, it is not something they have come across before either. We do stress that you check your goods on delivery and report any issues as soon as possible to avoid this situation.
Bum vase
Very attentive especially Claire, pleased and will definitely be using this company again 5 stars 😃
4 octobre 2022
Pretty LED sparkly heart wall hanging.
I’m so happy with my purchase. Product exactly as advertised. The LED sparkly heart wall hanging is gorgeous!! Looks so pretty when lit in the evening. 😊
Thanks
Clare
12 septembre 2022
Speedy delivery good communication
25 août 2022
Lovely product and great communication…
Lovely product and great communication from the seller.
20 août 2022
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